IPitomy PBX Tips - Revision history

Mike Lunn at 18:39, 20 September 2012

2012-09-20T18:39:15Z

Drew Harrell: /* Phone Ring Tone */

2012-08-22T04:08:10Z

Phone Ring Tone

Drew Harrell: /* Port Forwarding */

2012-08-22T04:06:24Z

Port Forwarding

Drew Harrell at 03:06, 22 August 2012

2012-08-22T03:06:12Z

Paul Falanga at 19:22, 7 August 2012

2012-08-07T19:22:25Z

Paul Falanga: /* Music File Format */

2012-08-01T18:48:24Z

Music File Format

Paul Falanga: /* Feature Codes */

2012-08-01T18:43:26Z

Feature Codes

Paul Falanga: Created page with "== Music File Format == We have found that music files work best in both MOH and Prompt applications when formatted as: '''Wave (".wav"), PCM-Signed, 16-bit, 16000Hz (or grea..."

2012-07-05T14:00:16Z

Created page with "== Music File Format == We have found that music files work best in both MOH and Prompt applications when formatted as: '''Wave (".wav"), PCM-Signed, 16-bit, 16000Hz (or grea..."

New page

== Music File Format ==
We have found that music files work best in both MOH and Prompt applications when formatted as:

'''Wave (".wav"), PCM-Signed, 16-bit, 16000Hz (or greater, 44100 worked well too), 256kbps (or greater, 1411kbps worked well too), Mono'''

The lower the Hz the smaller the file.

== Feature Codes ==
The numbering plan of the IPitomy IP PBX is almost completely open to customization. This is a list of codes that are required when feature buttons are not programmed to accomplish the operation.

{| class="wikitable"
|-
! Code
! Suffix
! Function Description
! Notes
|-
| *9*
| Ext Number
| Listen
|
|-
| *91
|
| PBX Call Forward
| Use to Enable or Access PBX-CFWD
|-
| *92
|
| PBX CFWD Destination
| Use to input FWD destination
|-
| *90
|
| PBX Call Forward Disable
| Use to Disable PBX-CFWD
|-
| *8*
| Ext Number
| Whisper
|
|-
| *0
| n/a
| Schedule OFF
| n/a
|-
| *1
| n/a
| Go to Day Mode
| n/a
|-
| *2
| n/a
| Go to Night Mode
| Ext must be assigned Operator "Y"
|-
| Press Day/Night button
| 0
| Go to Schedule Mode
| Ext must be assigned Operator "Y"
|-
| Press Day/Night button
| 1
| Go to Day Mode
| Ext must be assigned Operator "Y"
|-
| Press Day/Night button
| 2
| Go to Night Mode
| Ext must be assigned Operator "Y"
|-
| 0*
|
| Pause Phone
| Use instead of "Pause" button (ABC+extno)
|-
| 1*
|
| UnPause Phone
| Use instead of "Pause" button (ABC+extno)
|-
| 0*
| Agent Number
| Pause Agent
| Doesn't pause phone
|-
| 1*
| Agent Number
| UnPause Agent
| Doesn't UnPause phone
|-
| 2*
|
| Agent LogIn
| PBX SW Ver 4.6.1 and greater, previously Agent Number is required
|-
| 3*
|
| Agent LogOut
| PBX SW Ver 4.6.1 and greater, previously "one-shot login"
|-
| #*
| Ext Number + SEND
| Attended transfer
| n/a
|-
| On Call
| *#
| Call Record
| n/a
|-
| 99
| SEND
| Group Call Pickup
| n/a
|-
| 99
| Ext Number + SEND
| Directed Call Pickup
| n/a
|-
| 923
| <pswd>
| Access your VMB
| (when no button is available)
|-
| 924
| MB + <pswd>
| Access a VMB from any extension
| Use from someone else's phone
|-
| **
| Group Number
| Group Page
| Multicast Paging impacts network traffic less
|-
| *
| Ext Number + SEND
| Transfer to this extension's VMB
| Direct to VM Transfer
|}

← Older revision		Revision as of 18:39, 20 September 2012
Line 9:		Line 9:
	{{:Port_Forwarding}}		{{:Port_Forwarding}}
	{{:PBXPlus_Manual:_Feature_Codes}}		{{:PBXPlus_Manual:_Feature_Codes}}
		+	{{:Recording in a Conference Bridge}}

@@ Line 6: / Line 6: @@
 '''Wave (".wav"), PCM-Signed, 16-bit, 16000Hz (or greater, 44100 worked well too), 256kbps (or greater, 1411kbps worked well too), Mono''' (The lower the Hz the smaller the file.)
-===Phone Ring Tone===
+{{:HD_Phone_Ring_Tone}}
 {{:Port_Forwarding}}
 {{:PBXPlus_Manual:_Feature_Codes}}

@@ Line 10: / Line 10: @@
 '''Wave file (*.wav), 711-aLaw, 8KHz, 64kbps, Mono, and less than 300kb size, file name should be small (8-characters is good)'''
-== Port Forwarding ==
+{{:Port_Forwarding}}
 {{:PBXPlus_Manual:_Feature_Codes}}

← Older revision		Revision as of 03:06, 22 August 2012
Line 50:		Line 50:
	\|}		\|}

−	~~== Feature Codes ==~~	+	{{:PBXPlus_Manual:_Feature_Codes}}
−	~~The numbering plan of the IPitomy IP PBX is almost completely open to customization. This is a list of codes that are required when feature buttons are not programmed to accomplish the operation.~~
−
−	{~~\| class="wikitable"~~
−	\|-
−	~~! Code~~
−	~~! Suffix~~
−	~~! Function Description~~
−	~~! Notes~~
−	\|-
−	\| 9
−	~~\| Ext Number~~
−	~~\| Listen~~
−	\|
−	\|-
−	~~\| *91~~
−	\|
−	~~\| PBX Call Forward~~
−	~~\| Use to Enable or Access PBX-CFWD~~
−	\|-
−	~~\| *92~~
−	\|
−	~~\| PBX CFWD Destination~~
−	~~\| Use to input FWD destination~~
−	\|-
−	~~\| *90~~
−	\|
−	~~\| PBX Call Forward Disable~~
−	~~\| Use to Disable PBX-CFWD~~
−	\|-
−	\| 8
−	~~\| Ext Number~~
−	~~\| Whisper~~
−	\|
−	\|-
−	~~\| *0~~
−	~~\| n/a~~
−	~~\| Schedule OFF~~
−	~~\| n/a~~
−	\|-
−	~~\| *1~~
−	~~\| n/a~~
−	~~\| Go to Day Mode~~
−	~~\| n/a~~
−	\|-
−	~~\| *2~~
−	~~\| n/a~~
−	~~\| Go to Night Mode~~
−	~~\| Ext must be assigned Operator "Y"~~
−	\|-
−	~~\| Press Day/Night button~~
−	~~\| 0~~
−	~~\| Go to Schedule Mode~~
−	~~\| Ext must be assigned Operator "Y"~~
−	\|-
−	~~\| Press Day/Night button~~
−	~~\| 1~~
−	~~\| Go to Day Mode~~
−	~~\| Ext must be assigned Operator "Y"~~
−	\|-
−	~~\| Press Day/Night button~~
−	~~\| 2~~
−	~~\| Go to Night Mode~~
−	~~\| Ext must be assigned Operator "Y"~~
−	\|-
−	\| 0*
−	\|
−	~~\| Pause Phone~~
−	~~\| Use instead of "Pause" button (ABC+extno)~~
−	\|-
−	\| 1*
−	\|
−	~~\| UnPause Phone~~
−	~~\| Use instead of "Pause" button (ABC+extno)~~
−	\|-
−	\| 0*
−	~~\| Agent Number~~
−	~~\| Pause Agent~~
−	~~\| Doesn't pause phone~~
−	\|-
−	\| 1*
−	~~\| Agent Number~~
−	~~\| UnPause Agent~~
−	~~\| Doesn't UnPause phone~~
−	\|-
−	\| 2*
−	\|
−	~~\| Agent LogIn~~
−	~~\| PBX SW Ver 4.6.1 and greater, previously Agent Number is required~~
−	\|-
−	\| 3*
−	\|
−	~~\| Agent LogOut~~
−	~~\| PBX SW Ver 4.6.1 and greater, previously "one-shot login"~~
−	\|-
−	\| 4*
−	~~\| VMB Number + SEND~~
−	~~\| Call VMBox Cascading List~~
−	~~\| Use to test Cascading Notification List operation~~
−	\|-
−	\| #*
−	~~\| Ext Number + SEND~~
−	~~\| Attended transfer~~
−	~~\| Allows you to announce the call~~
−	\|-
−	~~\| ##~~
−	~~\| Ext Number + SEND~~
−	~~\| Blind transfer~~
−	~~\| Just transfer the call.~~
−	\|-
−	~~\| On Call~~
−	~~\| *#~~
−	~~\| Call Record~~
−	~~\| n/a~~
−	\|-
−	~~\| 99~~
−	~~\| SEND~~
−	~~\| Group Call Pickup~~
−	~~\| n/a~~
−	\|-
−	~~\| 99~~
−	~~\| Ext Number + SEND~~
−	~~\| Directed Call Pickup~~
−	~~\| n/a~~
−	\|-
−	~~\| 923~~
−	~~\| <pswd>~~
−	~~\| Access your VMB~~
−	~~\| (when no button is available)~~
−	\|-
−	~~\| 924~~
−	~~\| MB + <pswd>~~
−	~~\| Access a VMB from any extension~~
−	~~\| Use from someone else's phone~~
−	\|-
−	~~\| 926~~
−	~~\| wait for prompt... first letters of person's name~~
−	~~\| Company Directory~~
−	~~\| Access Company Directory~~
−	\|-
−	\| **
−	~~\| Group Number~~
−	~~\| Group Page~~
−	~~\| Multicast Paging impacts network traffic less~~
−	\|-
−	\| *
−	~~\| Ext Number + SEND~~
−	~~\| Transfer to this extension's VMB~~
−	~~\| Direct to VM Transfer~~
−	\|}

← Older revision		Revision as of 19:22, 7 August 2012
Line 9:		Line 9:

	'''Wave file (*.wav), 711-aLaw, 8KHz, 64kbps, Mono, and less than 300kb size, file name should be small (8-characters is good)'''		'''Wave file (*.wav), 711-aLaw, 8KHz, 64kbps, Mono, and less than 300kb size, file name should be small (8-characters is good)'''
		+
		+	== Port Forwarding ==
		+
		+	{\| class="wikitable"
		+	\|-
		+	! Application
		+	! Port
		+	! Protocol
		+	! LAN IP Address
		+	\|-
		+	\| Remote Management
		+	\| 80
		+	\| TCP
		+	\| IP Address of PBX
		+	\|-
		+	\| SSH (IPitomy Support)
		+	\| 22
		+	\| TCP
		+	\| IP Address of PBX
		+	\|-
		+	\| SIP Control
		+	\| 5060
		+	\| TCP
		+	\| IP Address of PBX
		+	\|-
		+	\| SIP RTP (Voice)
		+	\| 10,000 - 20,000
		+	\| UDP
		+	\| IP Address of PBX
		+	\|-
		+	\| Chat (Text Messaging)
		+	\| 5222
		+	\| TCP
		+	\| IP Address of PBX
		+	\|-
		+	\| Branch Office
		+	\| 4569
		+	\| TCP
		+	\| IP Address of PBX
		+	\|}

	== Feature Codes ==		== Feature Codes ==

@@ Line 1: / Line 1: @@
 == Music File Format ==
-We have found that music files work best in both MOH and Prompt applications when formatted as:
+===MOH and Prompt===
-'''Wave (".wav"), PCM-Signed, 16-bit, 16000Hz (or greater, 44100 worked well too), 256kbps (or greater, 1411kbps worked well too), Mono'''
+For best performance format music files as:
-The lower the Hz the smaller the file.
+'''Wave (".wav"), PCM-Signed, 16-bit, 16000Hz (or greater, 44100 worked well too), 256kbps (or greater, 1411kbps worked well too), Mono''' (The lower the Hz the smaller the file.)
 == Feature Codes ==

@@ Line 100: / Line 100: @@
 | Agent LogOut
 | PBX SW Ver 4.6.1 and greater, previously "one-shot login"
 |-
 | #*
 | Ext Number + SEND
 | Attended transfer
-| n/a
+| Allows you to announce the call
 |-
 | On Call
@@ Line 130: / Line 140: @@
 | Access a VMB from any extension
 | Use from someone else's phone
 |-
 | **