Outlook Dialer - Revision history

Mike Lunn at 15:23, 7 September 2012

2012-09-07T15:23:24Z

Drew Harrell at 15:18, 7 September 2012

2012-09-07T15:18:55Z

Drew Harrell: Reverted edits by Drew Harrell (talk) to last revision by Paul Falanga

2012-08-22T15:16:31Z

Reverted edits by Drew Harrell (talk) to last revision by Paul Falanga

Drew Harrell at 15:16, 22 August 2012

2012-08-22T15:16:08Z

Paul Falanga at 14:28, 1 August 2012

2012-08-01T14:28:52Z

Paul Falanga at 14:12, 1 August 2012

2012-08-01T14:12:42Z

Paul Falanga: Created page with "Image:''' [mailto:support@ipitomy.com support@ipitomy.com] | 941.306.2200''' ________________________________________________________________ Outlook Dialer for..."

2012-08-01T13:04:13Z

Created page with "[[Image:]]''' [mailto:support@ipitomy.com support@ipitomy.com] | 941.306.2200''' ________________________________________________________________ <center>Outlook Dialer for..."

New page

[[Image:]]''' [mailto:support@ipitomy.com support@ipitomy.com] | 941.306.2200'''

________________________________________________________________

<center>Outlook Dialer for IPitomy</center>

<center>(a SIP TAPI Service Provider for 32bit Windows XP and Windows Vista)</center>

<center>[[Image:]]''Contact IPitomy Support if you need the 64bit tapi file.''</center>

'''Steps to install TAPI Dialer'''

# Copy siptapi.tsp file and paste it in c:\windows\system32\

#
## If this fails to copy – you may already have a siptapi.tsp file installed. Go to Control Panel->Phone and Modem Options. On the advanced tab – select the SIP TAPI dialer and click remove. Now try to copy the file to c:\windows\system32 again. If it asks you if you wish to overwrite a file say yes.
# Go to Control Panel -> Phone and Modem Options
# On the Advanced Tab click Add and select SIP TAPI Service Provider for IPitomy and click OK.
# After the SIP TAPI Provider appears in the list press the Configure button.
# Enter the following Data as specified in the picture below.

[[Image:]]

# Click OK.
# In Outlook, right click on a contact and select Call Contact
# Click Dialing Options
# Where it says ‘Connect using line’ select “LineName: SIP TAPI for IPitomy
# Click OK

Congratulations, you have now successfully installed and configured your Outlook Dialer. To make a call, simply right click on a contact, select Call Contact, and click Start Call. The selected extension will intercom and begin dialing in speaker phone mode.

← Older revision		Revision as of 15:23, 7 September 2012
Line 1:		Line 1:
−	<center>Outlook Dialer for IPitomy</center><center>(a SIP TAPI Service Provider for 32bit Windows XP and Windows ~~Vista~~)</center><center>''~~Contact IPitomy Support if you need~~ the 64bit tapi file.''</center>	+	<center>Outlook Dialer for IPitomy</center><center>(a SIP TAPI Service Provider for 32bit and 64bit Windows XP, Windows Vista, and Windows 7)</center><center>''Download the 32bit or 64bit tapi file from [[http://www.ipitomy.com/webrelease/Outlook/ Tapi Files]]''</center>
	<br/>'''Steps to install TAPI Dialer'''		<br/>'''Steps to install TAPI Dialer'''

@@ Line 1: / Line 1: @@
-<center>[[Image:Logo_on_white_background_(small).gif]]</center>
+<center>Outlook Dialer for IPitomy</center><center>(a SIP TAPI Service Provider for 32bit Windows XP and Windows Vista)</center><center>''Contact IPitomy Support if you need the 64bit tapi file.''</center>
-<center>Outlook Dialer for IPitomy</center>
+Screen shot of Windows TAPI configuration window: [[File:Configure TAPI.gif]]
-<center>(a SIP TAPI Service Provider for 32bit Windows XP and Windows Vista)</center>
+#Click OK.
 #In Outlook, right click on a contact and select Call Contact
-<center>''Contact IPitomy Support if you need the 64bit tapi file.''</center>
+#Click Dialing Options
 #Where it says ‘Connect using line’ select “LineName: SIP TAPI for IPitomy
 #Click OK
 Congratulations, you have now successfully installed and configured your Outlook Dialer. To make a call, simply right click on a contact, select Call Contact, and click Start Call. The selected extension will intercom and begin dialing in speaker phone mode.
 In PBX SW version 4.6.1 and greater the Extension User Type must be changed from "Peer" to "Friend".
 '''Steps to set User Type of the Outlook Dialer extension to Friend:'''
-Screen shot of Extension - Advanced screen:
+#Open the PBX GUI
-[[Image:Ext Advanced User Type.gif]]
+#Navigate to Destinations - Extension

@@ Line 1: / Line 1: @@
-<center>[[File:Logo on white background (small).gif]]</center><center>'''[mailto:support@ipitomy.com support@ipitomy.com] | 941.306.2200 (Opt 2 for Support)'''</center><center>________________________________________________________________</center><center>Outlook Dialer for IPitomy</center><center>(a SIP TAPI Service Provider for 32bit Windows XP and Windows Vista)</center><center>''Contact IPitomy Support if you need the 64bit tapi file.''</center>
+<center>[[Image:Logo_on_white_background_(small).gif]]</center>
-Screen shot of Windows TAPI configuration window: [[File:Configure TAPI.gif]]
+<center>Outlook Dialer for IPitomy</center>
-#Click OK.
+<center>(a SIP TAPI Service Provider for 32bit Windows XP and Windows Vista)</center>
 #In Outlook, right click on a contact and select Call Contact
-#Click Dialing Options
+<center>''Contact IPitomy Support if you need the 64bit tapi file.''</center>
 #Where it says ‘Connect using line’ select “LineName: SIP TAPI for IPitomy
 #Click OK
 Congratulations, you have now successfully installed and configured your Outlook Dialer. To make a call, simply right click on a contact, select Call Contact, and click Start Call. The selected extension will intercom and begin dialing in speaker phone mode.
 In PBX SW version 4.6.1 and greater the Extension User Type must be changed from "Peer" to "Friend".
 '''Steps to set User Type of the Outlook Dialer extension to Friend:'''
-#Open the PBX GUI
+Screen shot of Extension - Advanced screen:
-#Navigate to Destinations - Extension
+[[Image:Ext Advanced User Type.gif]]

@@ Line 1: / Line 1: @@
-<center>[[Image:Logo_on_white_background_(small).gif]]</center>
+<center>[[File:Logo on white background (small).gif]]</center><center>'''[mailto:support@ipitomy.com support@ipitomy.com] | 941.306.2200 (Opt 2 for Support)'''</center><center>________________________________________________________________</center><center>Outlook Dialer for IPitomy</center><center>(a SIP TAPI Service Provider for 32bit Windows XP and Windows Vista)</center><center>''Contact IPitomy Support if you need the 64bit tapi file.''</center>
-<center>Outlook Dialer for IPitomy</center>
+Screen shot of Windows TAPI configuration window: [[File:Configure TAPI.gif]]
-<center>(a SIP TAPI Service Provider for 32bit Windows XP and Windows Vista)</center>
+#Click OK.
 #In Outlook, right click on a contact and select Call Contact
-<center>''Contact IPitomy Support if you need the 64bit tapi file.''</center>
+#Click Dialing Options
 #Where it says ‘Connect using line’ select “LineName: SIP TAPI for IPitomy
 #Click OK
 Congratulations, you have now successfully installed and configured your Outlook Dialer. To make a call, simply right click on a contact, select Call Contact, and click Start Call. The selected extension will intercom and begin dialing in speaker phone mode.
 In PBX SW version 4.6.1 and greater the Extension User Type must be changed from "Peer" to "Friend".
 '''Steps to set User Type of the Outlook Dialer extension to Friend:'''
-Screen shot of Extension - Advanced screen:
+#Open the PBX GUI
-[[Image:Ext Advanced User Type.gif]]
+#Navigate to Destinations - Extension

@@ Line 34: / Line 34: @@
 Congratulations, you have now successfully installed and configured your Outlook Dialer. To make a call, simply right click on a contact, select Call Contact, and click Start Call. The selected extension will intercom and begin dialing in speaker phone mode.
-In PBX SW version 4.6.1 the default Extension User Type was changed from "Friend" to "Peer". This rigid security must be relaxed back to "Friend" to allow your PC and Outlook to invoke dialing at your telephone.
+In PBX SW version 4.6.1 and greater the Extension User Type must be changed from "Peer" to "Friend".
 Steps to set User Type of the Outlook Dialer extension to Friend:
 # Open the PBX GUI
 # Navigate to Destinations - Extension
@@ Line 42: / Line 43: @@
 # Click Save Changes
 # Click Apply Changes
 Screen shot of Extension - Advanced screen:
 [[Image:Ext Advanced User Type.gif]]

@@ Line 1: / Line 1: @@
-[[Image:]]''' [mailto:support@ipitomy.com support@ipitomy.com] | 941.306.2200'''
+<center>[[Image:Logo_on_white_background_(small).gif]]</center>
-________________________________________________________________
+<center>''' [mailto:support@ipitomy.com support@ipitomy.com] | 941.306.2200 (Opt 2 for Support)'''</center>
@@ Line 8: / Line 10: @@
 <center>(a SIP TAPI Service Provider for 32bit Windows XP and Windows Vista)</center>
-<center>[[Image:]]''Contact IPitomy Support if you need the 64bit tapi file.''</center>
+<center>''Contact IPitomy Support if you need the 64bit tapi file.''</center>
@@ Line 15: / Line 17: @@
 # Copy siptapi.tsp file and paste it in c:\windows\system32\
 ## If this fails to copy – you may already have a siptapi.tsp file installed. Go to Control Panel->Phone and Modem Options. On the advanced tab – select the SIP TAPI dialer and click remove. Now try to copy the file to c:\windows\system32 again. If it asks you if you wish to overwrite a file say yes.
 # Go to Control Panel -> Phone and Modem Options
@@ Line 23: / Line 23: @@
 # Enter the following Data as specified in the picture below.
-[[Image:]]
+Screen shot of Windows TAPI configuration window:
+[[Image:Configure TAPI.gif]]
 # Click OK.
@@ Line 33: / Line 33: @@
 Congratulations, you have now successfully installed and configured your Outlook Dialer. To make a call, simply right click on a contact, select Call Contact, and click Start Call. The selected extension will intercom and begin dialing in speaker phone mode.