Troubleshooting DTMF - Revision history

Mike Lunn: /* Phone Number to Call and Test DTMF */

2017-08-31T13:12:06Z

Phone Number to Call and Test DTMF

2015-07-31T21:36:19Z

Phone Number to Call and Test DTMF

2015-07-31T16:16:46Z

Phone Number to Call and Test DTMF

2014-04-08T21:56:04Z

2013-04-25T22:18:03Z

2013-04-25T22:14:58Z

2013-04-25T20:17:38Z

External IVR

2013-02-06T19:32:07Z

2013-02-06T19:31:28Z

2013-02-06T19:30:42Z

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 = Phone Number to Call and Test DTMF =
-Need a number to test DTMF, try calling 804-222-1111. It will read back each DTMF digit that you dial.  Here is another number to test DTMF, 253-243-3381.  Follow the instructions to get to DTMF testing.
+Need a number to test DTMF, try calling 631-791-8378. It will read back each DTMF digit that you dial.  Follow the instructions to get to DTMF testing.
 = Ensure DTMF Mode is set properly on Phones =

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 = Phone Number to Call and Test DTMF =
-Need a number to test DTMF, try calling 804-222-1111. It will read back each DTMF digit that you dial.  Here is another number to test DTMF, 253-243-3381.  When the call is answered, the menu prompts you to press 2 to test DTMF, then you can enter up to 75 digits and press # to hear the digits read back to you.
+Need a number to test DTMF, try calling 804-222-1111. It will read back each DTMF digit that you dial.  Here is another number to test DTMF, 253-243-3381.  Follow the instructions to get to DTMF testing.
 = Ensure DTMF Mode is set properly on Phones =

@@ Line 2: / Line 2: @@
 = Phone Number to Call and Test DTMF =
-Need a number to test DTMF, try calling 804-222-1111. It will read back each DTMF digit that you dial.
+Need a number to test DTMF, try calling 804-222-1111. It will read back each DTMF digit that you dial.  Here is another number to test DTMF, 253-243-3381.  When the call is answered, the menu prompts you to press 2 to test DTMF, then you can enter up to 75 digits and press # to hear the digits read back to you.
 = Ensure DTMF Mode is set properly on Phones =

← Older revision		Revision as of 21:56, 8 April 2014
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	[[Category: Troubleshooting\|DTMF]]		[[Category: Troubleshooting\|DTMF]]
		+
		+	= Phone Number to Call and Test DTMF =
		+	Need a number to test DTMF, try calling 804-222-1111. It will read back each DTMF digit that you dial.
		+
	= Ensure DTMF Mode is set properly on Phones =		= Ensure DTMF Mode is set properly on Phones =

← Older revision		Revision as of 22:18, 25 April 2013
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−	[[Category: Troubleshooting]]	+	[[Category: Troubleshooting\|DTMF]]
	= Ensure DTMF Mode is set properly on Phones =		= Ensure DTMF Mode is set properly on Phones =

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 = Ensure DTMF Mode is set properly on Phones =
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 If you set it below 200, humans cannot manually activate features codes in most cases, but most phones can. Note the ## transfer feature code is used for call park keys on phones. If you change the feature digit timeout, save, apply. Then try to park a call by calling from Phone A to Phone B and pressing the Park key on Phone B.
-= Global DTMF Setting <br/> =
+= Global DTMF Setting<br/> =
 In some instances if may provide better performance when accessing voicemail, to set the default DTMF mode to RFC2833.&nbsp; To do thisL

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 This value is in milliseconds. It determines how long after you press a feature code digit, the PBX will wait before it sends the code as normal DTMF. Because ## and *# are feature codes, the PBX does not immediately send them. It waits temporarily to see if you are going to dial the complete feature code.
-If you set it below 2000, humans cannot manually activate features codes in most cases, but most phones can. Note the ## transfer feature code is used for call park keys on phones. If you change the feature digit timeout, save, apply. Then try to park a call by calling from Phone A to Phone B and pressing the Park key on Phone B.
+If you set it below 200, humans cannot manually activate features codes in most cases, but most phones can. Note the ## transfer feature code is used for call park keys on phones. If you change the feature digit timeout, save, apply. Then try to park a call by calling from Phone A to Phone B and pressing the Park key on Phone B.
 = Global DTMF Setting <br/> =

← Older revision		Revision as of 19:32, 6 February 2013
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	= Mass Edit DTMF<br/> =		= Mass Edit DTMF<br/> =

−	[[~~pdf~~:Mass Edit DTMF Mode.pdf\|Mass_Edit_DTMF_Mode Quick Guide]]	+	[[File:Mass Edit DTMF Mode.pdf\|Mass_Edit_DTMF_Mode Quick Guide]]

← Older revision		Revision as of 19:31, 6 February 2013
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	= Mass Edit DTMF<br/> =		= Mass Edit DTMF<br/> =

−	[[~~Mass_Edit_DTMF_Mode~~.pdf\|Mass_Edit_DTMF_Mode Quick Guide]]	+	[[pdf:Mass Edit DTMF Mode.pdf\|Mass_Edit_DTMF_Mode Quick Guide]]

← Older revision		Revision as of 19:30, 6 February 2013
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	= Mass Edit DTMF<br/> =		= Mass Edit DTMF<br/> =

−	~~[[pdf:~~Mass_Edit_DTMF_Mode.pdf~~]]~~	+	[[Mass_Edit_DTMF_Mode.pdf\|Mass_Edit_DTMF_Mode Quick Guide]]