Difference between revisions of "Q Manager Release Notes"
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Q Manager Version 1.3 Update - 2/21/2013
Changes
Bug Fixes
Known Issues
Drew Harrell (talk | contribs) |
Drew Harrell (talk | contribs) |
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do not include anything but digits in <phone number> and exclude the '<' and '>'. Note you need to enable this under Settings -> CTI. | do not include anything but digits in <phone number> and exclude the '<' and '>'. Note you need to enable this under Settings -> CTI. | ||
− | *Added Screen Pop URL functionality. You can set up a list of URLs in Queue Manager and then right clicking on a call that you are on allows you to send call parameters to the specified URL. The parameters are as follows: {0} = CID Number | + | *Added Screen Pop URL functionality. You can set up a list of URLs in Queue Manager and then right clicking on a call that you are on allows you to send call parameters to the specified URL. The parameters are as follows: |
− | + | **{0} = CID Number | |
+ | **{1} = CID Name | ||
+ | **{2} = Dialed Number (for inbound calls) | ||
+ | **{3} = Logged in Agent (your agent in Q Manager) | ||
+ | **{4} = Your Extension number. | ||
+ | *Note you can import Screen Pop Urls from a global list on the PBX. This will be available in next PBX Software update due out early next week. | ||
== Bug Fixes<br/> == | == Bug Fixes<br/> == |
Revision as of 21:10, 21 February 2013
Q Manager Version 1.3 Update - 2/21/2013
Changes
- Added Number of Voicemail messages in inbox to extension display
- Added Conference bar for viewing conferences. Right Click on a conference and press View to open a Control window for a particular conference.
- Added local call API. If you wish to have an application call a phone number, you can send a web request to Q Manager at
http://localhost/index?dial=<phone number>
do not include anything but digits in <phone number> and exclude the '<' and '>'. Note you need to enable this under Settings -> CTI.
- Added Screen Pop URL functionality. You can set up a list of URLs in Queue Manager and then right clicking on a call that you are on allows you to send call parameters to the specified URL. The parameters are as follows:
- {0} = CID Number
- {1} = CID Name
- {2} = Dialed Number (for inbound calls)
- {3} = Logged in Agent (your agent in Q Manager)
- {4} = Your Extension number.
- Note you can import Screen Pop Urls from a global list on the PBX. This will be available in next PBX Software update due out early next week.
Bug Fixes
- Fix for issue with transfer to vm in some cases
- Fixed display issue with toggle buttons in Win 8 (forwarding, auto forward, and recording buttons).
- Fix for listen whisper permissions