Difference between revisions of "Q Manager Release Notes"
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Q Manager Version 1.4 Update - 3/19/2013
Changes
Bug Fixes
Known Issues
Q Manager Version 1.3 Update - 2/21/2013
Changes
Bug Fixes
Known Issues
Drew Harrell (talk | contribs) |
Drew Harrell (talk | contribs) |
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| + | = Q Manager Version 1.4 Update - 3/19/2013<br/> = | ||
| + | |||
| + | == Changes<br/> == | ||
| + | |||
| + | *Automatic screen pop functionality added | ||
| + | **In order to enable you must enable automatic screen pops (under CTI->Screen Popup click Enable Automatic Popups). Then next to the URLs that you wish to have pop up automatically, you check the last column that says "Auto Pop Inbound" | ||
| + | **Note this functionality will send the URL when an Inbound call is connected to your extension. Any other popups will have to be manually invoked. | ||
| + | |||
| + | == Bug Fixes<br/> == | ||
| + | |||
| + | *Voicemail status text is no longer editable or selectable. | ||
| + | |||
| + | == Known Issues<br/> == | ||
| + | |||
| + | *None | ||
| + | |||
= Q Manager Version 1.3 Update - 2/21/2013<br/> = | = Q Manager Version 1.3 Update - 2/21/2013<br/> = | ||
| Line 5: | Line 21: | ||
*Added Number of Voicemail messages in inbox to extension display | *Added Number of Voicemail messages in inbox to extension display | ||
*Added Conference bar for viewing conferences. Right Click on a conference and press View to open a Control window for a particular conference. | *Added Conference bar for viewing conferences. Right Click on a conference and press View to open a Control window for a particular conference. | ||
| − | *Added local call API. If you wish to have an application call a phone number, you can send a web request to Q Manager at http://localhost/index?dial= | + | *Added local call API. If you wish to have an application call a phone number, you can send a web request to Q Manager at |
| − | *Added Screen Pop URL functionality. You can set up a list of URLs in Queue Manager and then right clicking on a call that you are on allows you to send call parameters to the specified URL. The parameters are as follows: {0} = CID Number | + | <pre> http://localhost:<configured port>/index?dial=<phone number> </pre> |
| − | + | do not include anything but digits in <phone number> and exclude the '<' and '>'. Note you need to enable this under Settings -> CTI. | |
| + | Note configured port is set up in Q Manager under CTI. | ||
| + | |||
| + | *Added Screen Pop URL functionality. You can set up a list of URLs in Queue Manager and then right clicking on a call that you are on allows you to send call parameters to the specified URL. The parameters are as follows: | ||
| + | **{0} = CID Number | ||
| + | **{1} = CID Name | ||
| + | **{2} = Dialed Number (for inbound calls) | ||
| + | **{3} = Logged in Agent (your agent in Q Manager) | ||
| + | **{4} = Your Extension number. | ||
| + | *Note you can import Screen Pop Urls from a global list on the PBX. This will be available in next PBX Software update due out early next week. | ||
== Bug Fixes<br/> == | == Bug Fixes<br/> == | ||
| Line 14: | Line 39: | ||
*Fixed display issue with toggle buttons in Win 8 (forwarding, auto forward, and recording buttons). | *Fixed display issue with toggle buttons in Win 8 (forwarding, auto forward, and recording buttons). | ||
*Fix for listen whisper permissions | *Fix for listen whisper permissions | ||
| + | *Fix for disconnect when you enable autoforward and are idle for extended period. | ||
== Known Issues<br/> == | == Known Issues<br/> == | ||
| − | * | + | *None |
Latest revision as of 15:52, 3 May 2013
Q Manager Version 1.4 Update - 3/19/2013
Changes
- Automatic screen pop functionality added
- In order to enable you must enable automatic screen pops (under CTI->Screen Popup click Enable Automatic Popups). Then next to the URLs that you wish to have pop up automatically, you check the last column that says "Auto Pop Inbound"
- Note this functionality will send the URL when an Inbound call is connected to your extension. Any other popups will have to be manually invoked.
Bug Fixes
- Voicemail status text is no longer editable or selectable.
Known Issues
- None
Q Manager Version 1.3 Update - 2/21/2013
Changes
- Added Number of Voicemail messages in inbox to extension display
- Added Conference bar for viewing conferences. Right Click on a conference and press View to open a Control window for a particular conference.
- Added local call API. If you wish to have an application call a phone number, you can send a web request to Q Manager at
http://localhost:<configured port>/index?dial=<phone number>
do not include anything but digits in <phone number> and exclude the '<' and '>'. Note you need to enable this under Settings -> CTI. Note configured port is set up in Q Manager under CTI.
- Added Screen Pop URL functionality. You can set up a list of URLs in Queue Manager and then right clicking on a call that you are on allows you to send call parameters to the specified URL. The parameters are as follows:
- {0} = CID Number
- {1} = CID Name
- {2} = Dialed Number (for inbound calls)
- {3} = Logged in Agent (your agent in Q Manager)
- {4} = Your Extension number.
- Note you can import Screen Pop Urls from a global list on the PBX. This will be available in next PBX Software update due out early next week.
Bug Fixes
- Fix for issue with transfer to vm in some cases
- Fixed display issue with toggle buttons in Win 8 (forwarding, auto forward, and recording buttons).
- Fix for listen whisper permissions
- Fix for disconnect when you enable autoforward and are idle for extended period.
Known Issues
- None