IPitomy PBX Tips

Music File Format

We have found that music files work best in both MOH and Prompt applications when formatted as:

Wave (".wav"), PCM-Signed, 16-bit, 16000Hz (or greater, 44100 worked well too), 256kbps (or greater, 1411kbps worked well too), Mono

The lower the Hz the smaller the file.

Feature Codes

The numbering plan of the IPitomy IP PBX is almost completely open to customization. This is a list of codes that are required when feature buttons are not programmed to accomplish the operation.

Code	Suffix	Function Description	Notes
*9*	Ext Number	Listen
*91		PBX Call Forward	Use to Enable or Access PBX-CFWD
*92		PBX CFWD Destination	Use to input FWD destination
*90		PBX Call Forward Disable	Use to Disable PBX-CFWD
*8*	Ext Number	Whisper
*0	n/a	Schedule OFF	n/a
*1	n/a	Go to Day Mode	n/a
*2	n/a	Go to Night Mode	Ext must be assigned Operator "Y"
Press Day/Night button	0	Go to Schedule Mode	Ext must be assigned Operator "Y"
Press Day/Night button	1	Go to Day Mode	Ext must be assigned Operator "Y"
Press Day/Night button	2	Go to Night Mode	Ext must be assigned Operator "Y"
0*		Pause Phone	Use instead of "Pause" button (ABC+extno)
1*		UnPause Phone	Use instead of "Pause" button (ABC+extno)
0*	Agent Number	Pause Agent	Doesn't pause phone
1*	Agent Number	UnPause Agent	Doesn't UnPause phone
2*		Agent LogIn	PBX SW Ver 4.6.1 and greater, previously Agent Number is required
3*		Agent LogOut	PBX SW Ver 4.6.1 and greater, previously "one-shot login"
#*	Ext Number + SEND	Attended transfer	n/a
On Call	*#	Call Record	n/a
99	SEND	Group Call Pickup	n/a
99	Ext Number + SEND	Directed Call Pickup	n/a
923	<pswd>	Access your VMB	(when no button is available)
924	MB + <pswd>	Access a VMB from any extension	Use from someone else's phone
**	Group Number	Group Page	Multicast Paging impacts network traffic less
*	Ext Number + SEND	Transfer to this extension's VMB	Direct to VM Transfer