HD Phones Remote Configuration

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Revision as of 13:51, 17 September 2012 by Drew Harrell (talk | contribs) (Created page with "== Remote Phones == #Provision the phone locally as you would any other phone #Configure the PBX Site router with port forwards of 5060 UDP and 10k-20k TCP/UDP. The port forw...")
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Remote Phones

  1. Provision the phone locally as you would any other phone
  2. Configure the PBX Site router with port forwards of 5060 UDP and 10k-20k TCP/UDP. The port forwards should point at the LAN address of the PBX
  3. Navigate to PBX Setup=>SIP and enter the Public IP address of the PBX under External IP, Save
  4. Navigate to System=>Access Control=>Access Control List
  5. Configure so that the IP address for the remote phone can communicate to the PBX in one of two ways:
    1. Add the Public IP address of the remote location if its static (eg. 75.124.65.8/32)
    2. Delete the SIP service from the ACL if the remote phone will not have a static IP. If you use this method, we advise to enable Log Watch & Ban (found under PBX Setup=>General) after you have verified the remote phone works.
  6. Navigate to the PBX Settings for the Extension
  7. Click the blue Advanced link
  8. Change the Location from LAN to WAN, Save and Apply Changes
  9. Navigate to PBX Setup=>Phone Global (Optional setting for remote programming)
  10. Ensure that Phone Download Enabled and Phone Auth Enabled are set to Yes (Optional setting for remote programming)
  11. Navigate to the Phone Settings for the Extension
  12. Click SIP/Network Settings
  13. Change the SIP Location from LAN to WAN
  14. Change the Time Server Location from Use PBX as Time Server to Use PBX Time Server
  15. Under Configuration Updates change from TFTP to HTTP (Optional setting for remote programming)
  16. Click Save and Configure

Optional Settings for Remote Programming

The steps above that read (Optional setting for remote programming) are not necessary to do unless you desire to be able to program a remote phone via the PBX. The Port that is used (80 by default) will need to be forwarded to the PBX from the router. Once everything is configured and the phone is installed at the remote location, programming changes will go as follows:

  • Make the changes in the PBX, Save and Apply Changes
  • Reboot the remote phone, allowing it to download its updated config file
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