Difference between revisions of "IP PBX Manual Appendix 1 Key Types"
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'''Appendix 1: Key Types and Codes''' | '''Appendix 1: Key Types and Codes''' | ||
Revision as of 20:21, 7 September 2012
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Appendix 1: Key Types and Codes
This table describes the function of each key type, and how to manually configure them. It is not advised to manually configure unless the phone is in a situation where you cannot easily use the PBX to set the keys (ie: remote phones). Unless specified, the Line field when manually configuring should be set to All.
| Key Type | |
|---|---|
| BLF | Can be set to an extension or park orbit. Pressing the key will call the extension or retrieve a call from the park orbit. When an extension is ringing the light will flash, and when an extension is connected to a call, the light will be solid. Park BLF keys will lamp when a call is parked in that particular orbit. To manually configure, log into the phone and set the key to:
Type: BLF Label: Meaningful Descriptor Value: The extension or park orbit number to monitor Line: 1 |
| Speed Dial | Dials the digits entered as for the Value and sends them to the PBX. To manually configure, log into the phone and set the key to:
Type: Speed dial Label: Meaningful Descriptor Value: Any number or feature code that the PBX can recognize |
| Park | Takes the connected call and parks it in an available orbit from 701-720, starting at the lowest available slot. When parking, the PBX will tell you audibly which orbit the call was sent to. To manually configure, log into the phone and set the key to:
Type: Park Label: Park Value: ##700# |
| DND | Places the phone itself in a state where it will not receive calls. This does not communicate your state to the PBX (see Pause key). To configure manually, log into the phone and set the key to:
Type: Do Not Disturb |
| Blind Transfer | This key starts the transfer process and allows you to enter a transfer destination. Once entered, press Dial or wait for the digit timeout and the call will transfer. This key is most useful if a phone has no open lines to perform a transfer using the fixed key on the phone, as it does not open a new line to transfer. To configure manually, log into the phone and set the key to:
Type: Prefix Label: Blind Transfer Value: ## |
| Call Pickup | Allows the user to answer calls ringing direct to extensions that are in the Call Group that matches the phones Pickup Group. To manually configure, log into the phone and set the key to:
Type: Pickup Label: Meaningful Descriptor Value: 99 |
| Voicemail | Allows the user to check their voicemail messages. User will be prompted for their password(PIN). To manually configure, log into the phone and set the key to:
Type: Speed dial Label: Voicemail Value: 923 |
| Voicemail Gateway | Allows the user to check any voicemail box for messages. User will be prompted for mailbox number and password(PIN). To manually configure, log into the phone and set the key to:
Type: Speed dial Label: VM Gateway Value: 924 |
| Record | Toggles on and off the record feature on the current active call. The file will be saved in the voicemail box for the extension, under the Work folder. To manually configure, log into the phone and set the key to:
Type: Speed dial Label: Record Value: *# |
| Fwd On | With a single press, a user can enable their unconditional forwarding. If no destination is set, you will need to define one before forwarding can be enabled. To manually configure, log into the phone and set the key to:
Type: Speed dial Label: Fwd On Value: *91 |
| Fwd Off | With a single press, a user can disable their unconditional forwarding. To manually configure, log into the phone and set the key to:
Type: Speed dial Label: Fwd Off Value: *90 |
| Set Fwd | With a singe press, a used can define their forwarding destination. To manually configure, log into the phone and set the key to:
Type: Speed dial Label: Set Fwd Value: *92 |
| Fwd Gateway | This takes the user to a gateway that allows them to control forwarding for extensions other than their own. User will be prompted for an extension number and password (PIN) before they can make changes. Once logged in, you can enable, disable, and set the forward destination. To manually configure, log into the phone and set the key to:
Type: Speed dial Label: Fwd Gateway Value: *9 |
| Intercom | This key starts the intercom process and allows you to enter an extension or group number. Once entered, press Dial or wait for the digit timeout, and the page will happen. To manually configure, log into the phone and set the key to:
Type: Intercom Label: Intercom |
| Pause | Similar to the DND key, except pressing this key communicates to the PBX, and will pause you out of call queues. The key is a BLF and will lamp when the phone is paused. To manually configure, log into the phone and set the key to:
Type: BLF Label: Pause Value: ABC<extnum> Line: 1 |
| Day/Night BLF | When pressed, a call is established to the PBX telling the user the state of Day/Night mode override, and gives instructions on how to change the settings. If Day/Night mode is forced into night mode, the light will blink; and if forced into day mode, the light will be solid. If Day/Night mode is following the schedule the BLF will not lamp. To manually configure, log into the phone and set the key to:
Type: BLF Label: Day/Night Value: ff Line: 1 |
| Page BLF | Allows BLF monitoring of an extension, as well as one press paging to that extension. TO manually configure, log into the phone and set the key to:
Type: BLF Label: Meaningful Descriptor Value: **<extnum> Line: 1 |