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| + | __NOTITLE__ {{IP_PBX_Manual|sortkey=Table of Contents}} |
| + | <center> |
| '''IPitomy IP PBX Administrator Guide''' | | '''IPitomy IP PBX Administrator Guide''' |
− | | + | </center><center>All materials in this documentation are proprietary and considered confidential to IPitomy Communications, LLC and may not be disclosed without the express written permission of IPitomy Communications, LLC. © 2012 IPitomy Communications, LLC All rights reserved.</center><center>'''IPitomy Communications, LLC'''</center><center>Phone: 941.306.2200</center><center>Email: [mailto:info@ipitomy.com info@ipitomy.com]</center><center>[http://www.ipitomy.com/ www.ipitomy.com]</center><center>Corporate Offices:</center><center>1940 Northgate Blvd.</center><center>Suite B-1</center><center> |
− | '''Version v4.2.1'''
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− | | + | |
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− | All materials in this documentation are proprietary and considered confidential to IPitomy Communications, LLC and may not be disclosed without the express written permission of Ipitomy Communications, LLC. © 2010 Ipitomy Communications, LLC All rights reserved. | + | |
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− | '''Ipitomy Communications, LLC''' | + | |
− | | + | |
− | Phone: 941.306.2200 | + | |
− | | + | |
− | Email: [mailto:info@ipitomy.com info@ipitomy.com] | + | |
− | | + | |
− | [http://www.ipitomy.com/ www.ipitomy.com] | + | |
− | | + | |
− | | + | |
− | Corporate Offices: | + | |
− | | + | |
− | 1940 Northgate Blvd. | + | |
− | | + | |
− | Suite B-1 | + | |
− | | + | |
| Sarasota, FL 34234 | | Sarasota, FL 34234 |
− | | + | </center> |
− | | + | {| align="center" border="0" cellpadding="1" cellspacing="1" |
− | | + | |
− | {| style="border-spacing:0;" | + | |
− | | colspan="3" style="background-color:#4f81bd;border-top:0.0139in solid #000000;border-bottom:none;border-left:0.0139in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| <center>'''Release History'''</center>
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− | | style="background-color:#f2f2f2;border-top:0.0069in solid #000000;border-bottom:none;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| <center>'''Date'''</center> | + | | |
− | | style="background-color:#f2f2f2;border-top:0.0069in solid #000000;border-bottom:none;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| <center>'''Software Version, Document Release #'''</center>
| + | = '''Table of Contents'''<br/> = |
− | | style="background-color:#f2f2f2;border-top:0.0069in solid #000000;border-bottom:none;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| <center>'''Description'''</center>
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− | |- | + | *[[IPPBX IMM Intro|'''IPitomy's IP PBX (Intro)''']] |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| June 01, 2010 | + | **[[IPPBX IMM Getting Started|'''Getting Started''']] |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Draft Rev. 1 | + | **[[IPPBX IMM DataNetworkConfig|'''Data Network Configuration''']] |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| New release of documentation to include product upgrade Version v3.1-2458. | + | *[[IPPBX IMM SystemAdmin|'''System Administration Intro''']] |
| + | *[[IPPBX IMM AdminSystemNetworking|'''System Networking''']] |
| + | *[[IP_PBX_Manual_System_Networking#UI_Users_.26_Groups|'''UI Users & Admin Groups''']] |
| + | *[[IPPBX IMM AdminProviders|'''Providers''']] |
| + | *[[IPPBX IMM SystemAdminDestinationsIntro|'''Destinations Intro''']] |
| + | **[[IP PBX Manual Extensions|Extensions]] |
| + | ***[[IPPBX IMM SystemAdminDestinationsExtAddDel|Add Del]] |
| + | ***[[IPPBX IMM SystemAdminDestinationsExtProvAutoDiscovery|Auto Discovery]] |
| + | ***[[IPPBX IMM SystemAdminDestinationsExtEditPhoneSettings|Phone Configuration settings]] |
| + | **[[IPPBX IMM SystemAdminDestinationsGroups|Groups]] |
| + | **[[IPPBX IMM SystemAdminDestinationsMenus|Menus]] |
| + | **[[IPPBX IMM SystemAdminDestinationsConferences|Conference]] |
| + | **[[IPPBX IMM SystemAdminDestinationsVM|Voice Mail]] |
| + | **[[IPPBX IMM SystemAdminDestinationsSchedules|Schedule]] |
| + | **[[IPPBX IMM SystemAdminDestinationsBranchOffices|Branch Offices]] |
| + | **[[IPPBX IMM Scheduled Calls|Scheduled Calls]] |
| + | *Applications |
| + | **[[Call Recording]] |
| + | **[[Alerts]] |
| + | **[[Room Management System]] |
| + | *[[IPPBX IMM SystemAdminCallRouting|'''Call Routing''']] |
| + | *'''PBXSetup''' |
| + | **[[IPPBX_IMM_SystemAdminDestinationsGroups#Add_Automatic_Call_Distribution_.28ACD.29_Agents|Agents]] |
| + | **[[IPPBX IMM SystemAdminPBXSetupGeneralM|General]] |
| + | **[[IPPBX IMM SystemAdminPBXSetupDatabase|Database]] |
| + | **[[IPPBX IMM SystemAdminPBXSetupVM|Voicemail]] |
| + | **[[IPPBX IMM SystemAdminPBXSetupSIPSetup|SIP Setup (Global)]] |
| + | **[[IPPBX IMM SystemAdminPBXSetupPhone Global|Phone Global]] |
| + | **[[Mobile]] |
| + | **[[Chat]] |
| + | **[[IPPBX IMM SystemAdminPBXSetupPrompts|Prompts]] |
| + | **[[IPPBX IMM SystemAdminPBXSetupMOH|Music On Hold]] |
| + | **[[IPPBX IMM SystemAdminPBXSetupFeatureCodes|Feature Codes]] |
| + | **[[Screen Pop URL]] |
| + | **[[IPPBX IMM SystemAdminPBXSetupServices|Services]] |
| + | **[[IPPBX IMM SystemAdminReporting|Reporting]] |
| + | **[[IPPBX IMM SystemAdminReporting|Reports]] |
| + | **[[IPPBX IMM SystemAdminDiagnostics|Diagnostics]] |
| + | **[[IPPBX IMM SystemAdminMonitoring|Monitoring]] |
| + | **[[Queue Monitoring]] |
| + | *Web Applications |
| + | **[[Smart Personal Console]] |
| + | *Desktop Applications |
| + | **[[Desktop Call Manager|Desktop Call Manager]] |
| + | **[[Q_Manager|Queue Manager]] |
| + | *Diagnostics |
| + | **[[Network]] |
| + | **[[Packet Capture]] |
| + | *Appendicies |
| + | **[[IPPBX IMM SystemAdminAppendix1KeyTypesCodes|Appendix 1 Key Types, Codes]] |
| + | **[[HD Phones|Appendix 2 HD Phones]] |
| + | **[[IPPBX IMM SystemAdminAppendix3SoftPhones|Appendix 3 Soft Phones]] |
| + | **[[IPPBX IMM SystemAdminAppendix4IPAddresses|Appendix 4 IP Addresses]] |
| + | **[[IPPBX IMM SystemAdminAppendix5DHCPSettings|Appendix 5 DHCP Settings]] |
| + | **[[IPPBX IMM SystemAdminAppendix6RouterConfiguration|Appendix 6 Router Configuration]] |
| + | **[[IPPBX IMM SystemAdminAppendix7NetworkConsole|Appendix 7 Network Console]] |
| + | **[[IPPBX IMM SystemAdminAppendix8SoftwareUpgrade|Appendix 8 Software Upgrade]] |
| + | **[[IPPBX IMM SystemAdminAppendix9AastraPhones|Appendix 9 Aastra Phones]] |
| + | **[[IPPBX IMM SystemAdminAppendix10TroubleShooting|Appendix 10 Troubleshooting]] |
| + | *[[IPPBX IMM Glossary|Glossary]] |
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| June 11, 2010
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| DraftRev 2
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Incorporated new features and still updating to match current version v3.1.2458.
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| June 25, 2010
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| DraftFinal Version
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Draft submitted for technical review.
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| June 28, 2010
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| DraftFinal Version
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Updated document to include information for ACD table.
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− | Update document for general formatting and style consistency.
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| July 2, 2010
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| DraftFinal Version
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Updated to include new fields for CID, Cascading Messages from 3.1.2595 release notes.
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| September 23, 2010
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| 3.1-2598
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Fully updated to reflect the PBX up to v3.1-2598
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Oct 4, 1020
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| 3.2.2
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Updated manual to reflect v3.2.2
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| February 9, 2011
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| 4.0.1
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Updated manual to reflect v4.0.1, v3.4.1 and v3.4.2
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| July 1, 2011
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| 4.2.1
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− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Updated manual to reflect addition of Phoenix HD phones.
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− | {| class="wikitable"
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− | |-
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− | ! Table of Contents
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− | ! Link
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− | |-
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− | | '''IPitomy's IP PBX (Intro)'''
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− | | [[IPPBX_IMM_Intro]]
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− | |-
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− | | '''Getting Started'''
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− | | [[IPPBX_IMM_Getting_Started]]
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− | |-
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− | | '''Data Network Configuration'''
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− | | [[IPPBX_IMM_DataNetworkConfig]]
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− | |-
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− | | '''System Administration Intro'''
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− | | [[IPPBX_IMM_SystemAdmin]]
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− | |-
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− | | '''System Networking'''
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− | | [[IPPBX_IMM_AdminSystemNetworking]]
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− | |-
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− | | '''Providers'''
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− | | [[IPPBX_IMM_AdminProviders]]
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− | |-
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− | | '''Destinations Intro'''
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− | | [[IPPBX_IMM_SystemAdminDestinationsIntro]]
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− | |-
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− | | Extensions - Add Del
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− | | [[IPPBX_IMM_SystemAdminDestinationsExtAddDel]]
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− | |-
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− | | Extensions - Auto Discovery
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− | | [[IPPBX_IMM_SystemAdminDestinationsExtProvAutoDiscovery]]
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− | |-
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− | | Extensions - Phones settings
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− | | [[IPPBX_IMM_SystemAdminDestinationsExtEditPhoneSettings]]
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− | |-
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− | | Groups
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− | | [[IPPBX_IMM_SystemAdminDestinationsGroups]]
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− | |-
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− | | Menus
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− | | [[IPPBX_IMM_SystemAdminDestinationsMenus]]
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− | |-
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− | | Conference
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− | | [[IPPBX_IMM_SystemAdminDestinationsConferences]]
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− | |-
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− | | Voice Mail
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− | | [[IPPBX_IMM_SystemAdminDestinationsVM]]
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− | |-
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− | | Schedule
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− | | [[IPPBX_IMM_SystemAdminDestinationsSchedules]]
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− | |-
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− | | Branch Offices
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− | | [[IPPBX_IMM_SystemAdminDestinationsBranchOffices]]
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− | |-
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− | | '''Call Routing (In Out Class of Service)'''
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− | | [[IPPBX_IMM_SystemAdminCallRouting]]
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− | |-
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− | | '''PBX Setup - General'''
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− | | [[IPPBX_IMM_SystemAdminPBXSetupGeneralM]]
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− | |-
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− | | Database
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− | | [[IPPBX_IMM_SystemAdminPBXSetupDatabase]]
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− | |-
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− | | Voicemail
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− | | [[IPPBX_IMM_SystemAdminPBXSetupVM]]
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− | |-
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− | | SIP Setup (Global)
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− | | [[IPPBX_IMM_SystemAdminPBXSetupSIPSetup]]
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− | |-
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− | | Phone Global
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− | | [[IPPBX_IMM_SystemAdminPBXSetupPhone Global]]
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− | |-
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− | | Prompts
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− | | [[IPPBX_IMM_SystemAdminPBXSetupPrompts]]
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− | |-
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− | | Music On Hol
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− | | [[IPPBX_IMM_SystemAdminPBXSetupMOH]]
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− | |-
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− | | Feature Codes
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− | | [[IPPBX_IMM_SystemAdminPBXSetupFeatureCodes]]
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− | |-
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− | | Services
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− | | [[IPPBX_IMM_SystemAdminPBXSetupServices]]
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− | |-
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− | | '''Reporting'''
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− | | [[IPPBX_IMM_SystemAdminReporting]]
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− | |-
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− | | '''Monitoring'''
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− | | [[IPPBX_IMM_SystemAdminMonitoring]]
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− | |-
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− | | '''Diagnostics'''
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− | | [[IPPBX_IMM_SystemAdminDiagnostics]]
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− | |-
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− | | Appendix 1 Key Types, Codes
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− | | [[IPPBX_IMM_SystemAdminAppendix1KeyTypesCodes]]
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− | |-
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− | | Appendix 2 IP Telephones
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− | | [[IPPBX_IMM_SystemAdminAppendix2IPTelephones]]
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− | |-
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− | | Appendix 3 Soft Phones
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− | | [[IPPBX_IMM_SystemAdminAppendix3SoftPhones]]
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− | |-
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− | | Appendix 4 IP Addresses
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− | | [[IPPBX_IMM_SystemAdminAppendix4IPAddresses]]
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− | |-
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− | | Appendix 5 DHCP Settings
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− | | [[IPPBX_IMM_SystemAdminAppendix5DHCPSettings]]
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− | |-
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− | | Appendix 6 Router Configuration
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− | | [[IPPBX_IMM_SystemAdminAppendix6RouterConfiguration]]
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− | |-
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− | | Appendix 7 Network Console
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− | | [[IPPBX_IMM_SystemAdminAppendix7NetworkConsole]]
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− | |-
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− | | Appendix 8 Software Upgrade
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− | | [[IPPBX_IMM_SystemAdminAppendix8SoftwareUpgrade]]
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− | |-
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− | | Appendix 9 Aastra Phones
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− | | [[IPPBX_IMM_SystemAdminAppendix9AastraPhones]]
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− | |-
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− | | Appendix 10 Troubleshooting
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− | | [[IPPBX_IMM_SystemAdminAppendix10TroubleShooting]]
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− | |-
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− | | Glossary
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− | | [[IPPBX_IMM_Glossary]]
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| |} | | |} |