IP PBX Manual Table of Contents

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IPitomy IP PBX Administrator Guide Version v4.2.1

All materials in this documentation are proprietary and considered confidential to IPitomy Communications, LLC and may not be disclosed without the express written permission of Ipitomy Communications, LLC. © 2010 Ipitomy Communications, LLC All rights reserved.

IPitomy Communications, LLC Phone: 941.306.2200 Email: info@ipitomy.com www.ipitomy.com

Corporate Offices: 1940 Northgate Blvd. Suite B-1 Sarasota, FL 34234

Release History
Date	Software Version, Document Release #	Description
June 01, 2010	Draft Rev. 1	New release of documentation to include product upgrade Version v3.1-2458.
June 11, 2010	DraftRev 2	Incorporated new features and still updating to match current version v3.1.2458.
June 25, 2010	DraftFinal Version	Draft submitted for technical review.
June 28, 2010	DraftFinal Version	Updated document to include information for ACD table. Update document for general formatting and style consistency.
July 2, 2010	DraftFinal Version	Updated to include new fields for CID, Cascading Messages from 3.1.2595 release notes.
September 23, 2010	3.1-2598	Fully updated to reflect the PBX up to v3.1-2598
Oct 4, 1020	3.2.2	Updated manual to reflect v3.2.2
February 9, 2011	4.0.1	Updated manual to reflect v4.0.1, v3.4.1 and v3.4.2
July 1, 2011	4.2.1	Updated manual to reflect addition of Phoenix HD phones.

Table of Contents
IPitomy's IP PBX (Intro)
Getting Started
Data Network Configuration
System Administration Intro
System Networking
Providers
Destinations Intro
Extensions - Add Del
Extensions - Auto Discovery
Extensions - Phones settings
Groups
Menus
Conference
Voice Mail
Schedule
Branch Offices
Scheduled Calls-Under Construction
Call Routing (In Out Class of Service)
See: Groups - Agents PBX Setup Agents
General
Database
Voicemail
SIP Setup (Global)
Phone Global
Mobile - Under Construction
Chat - Under Construction
Prompts
Music On Hold
Feature Codes
Services
Reporting Reports
Diagnostics
Monitoring
Queue Monitoring - Under Construction
Diagnostics - Network - Under Construction
Diagnostics - Packet Capture - Under Construction
Appendix 1 Key Types, Codes
Appendix 2 IP Telephones
Appendix 3 Soft Phones
Appendix 4 IP Addresses
Appendix 5 DHCP Settings
Appendix 6 Router Configuration
Appendix 7 Network Console
Appendix 8 Software Upgrade
Appendix 9 Aastra Phones
Appendix 10 Troubleshooting
Glossary