IPitomy PBX Tips

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(Feature Codes)
(Music File Format)
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== Music File Format ==
 
== Music File Format ==
We have found that music files work best in both MOH and Prompt applications when formatted as:
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===MOH and Prompt===
  
'''Wave (".wav"), PCM-Signed, 16-bit, 16000Hz (or greater, 44100 worked well too), 256kbps (or greater, 1411kbps worked well too), Mono'''
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For best performance format music files as:
  
The lower the Hz the smaller the file.
+
'''Wave (".wav"), PCM-Signed, 16-bit, 16000Hz (or greater, 44100 worked well too), 256kbps (or greater, 1411kbps worked well too), Mono''' (The lower the Hz the smaller the file.)
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 +
===Phone Ring Tone===
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'''Wave file (*.wav), 711-aLaw, 8KHz, 64kbps, Mono, and less than 300kb size, file name should be small (8-characters is good)'''
  
 
== Feature Codes ==
 
== Feature Codes ==

Revision as of 14:48, 1 August 2012

Contents

Music File Format

MOH and Prompt

For best performance format music files as:

Wave (".wav"), PCM-Signed, 16-bit, 16000Hz (or greater, 44100 worked well too), 256kbps (or greater, 1411kbps worked well too), Mono (The lower the Hz the smaller the file.)

Phone Ring Tone

Wave file (*.wav), 711-aLaw, 8KHz, 64kbps, Mono, and less than 300kb size, file name should be small (8-characters is good)

Feature Codes

The numbering plan of the IPitomy IP PBX is almost completely open to customization. This is a list of codes that are required when feature buttons are not programmed to accomplish the operation.

Code Suffix Function Description Notes
*9* Ext Number Listen
*91 PBX Call Forward Use to Enable or Access PBX-CFWD
*92 PBX CFWD Destination Use to input FWD destination
*90 PBX Call Forward Disable Use to Disable PBX-CFWD
*8* Ext Number Whisper
*0 n/a Schedule OFF n/a
*1 n/a Go to Day Mode n/a
*2 n/a Go to Night Mode Ext must be assigned Operator "Y"
Press Day/Night button 0 Go to Schedule Mode Ext must be assigned Operator "Y"
Press Day/Night button 1 Go to Day Mode Ext must be assigned Operator "Y"
Press Day/Night button 2 Go to Night Mode Ext must be assigned Operator "Y"
0* Pause Phone Use instead of "Pause" button (ABC+extno)
1* UnPause Phone Use instead of "Pause" button (ABC+extno)
0* Agent Number Pause Agent Doesn't pause phone
1* Agent Number UnPause Agent Doesn't UnPause phone
2* Agent LogIn PBX SW Ver 4.6.1 and greater, previously Agent Number is required
3* Agent LogOut PBX SW Ver 4.6.1 and greater, previously "one-shot login"
4* VMB Number + SEND Call VMBox Cascading List Use to test Cascading Notification List operation
#* Ext Number + SEND Attended transfer Allows you to announce the call
## Ext Number + SEND Blind transfer Just transfer the call.
On Call *# Call Record n/a
99 SEND Group Call Pickup n/a
99 Ext Number + SEND Directed Call Pickup n/a
923 <pswd> Access your VMB (when no button is available)
924 MB + <pswd> Access a VMB from any extension Use from someone else's phone
926 wait for prompt... first letters of person's name Company Directory Access Company Directory
** Group Number Group Page Multicast Paging impacts network traffic less
* Ext Number + SEND Transfer to this extension's VMB Direct to VM Transfer
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