IPitomy PBX Tips
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Music File Format
MOH and Prompt
For best performance format music files as:
Wave (".wav"), PCM-Signed, 16-bit, 16000Hz (or greater, 44100 worked well too), 256kbps (or greater, 1411kbps worked well too), Mono (The lower the Hz the smaller the file.)
Phone Ring Tone
Wave file (*.wav), 711-aLaw, 8KHz, 64kbps, Mono, and less than 300kb size, file name should be small (8-characters is good)
Port Forwarding
Application | Port | Protocol | LAN IP Address |
---|---|---|---|
Remote Management | 80 | TCP | IP Address of PBX |
SSH (IPitomy Support) | 22 | TCP | IP Address of PBX |
SIP Control | 5060 | TCP | IP Address of PBX |
SIP RTP (Voice) | 10,000 - 20,000 | UDP | IP Address of PBX |
Chat (Text Messaging) | 5222 | TCP | IP Address of PBX |
Branch Office | 4569 | TCP | IP Address of PBX |
Feature Codes
The numbering plan of the IPitomy IP PBX is almost completely open to customization. This is a list of codes that are required when feature buttons are not programmed to accomplish the operation.
Code | Suffix | Function Description | Notes |
---|---|---|---|
*9* | Ext Number | Listen | |
*91 | PBX Call Forward | Use to Enable or Access PBX-CFWD | |
*92 | PBX CFWD Destination | Use to input FWD destination | |
*90 | PBX Call Forward Disable | Use to Disable PBX-CFWD | |
*8* | Ext Number | Whisper | |
*0 | n/a | Schedule OFF | n/a |
*1 | n/a | Go to Day Mode | n/a |
*2 | n/a | Go to Night Mode | Ext must be assigned Operator "Y" |
Press Day/Night button | 0 | Go to Schedule Mode | Ext must be assigned Operator "Y" |
Press Day/Night button | 1 | Go to Day Mode | Ext must be assigned Operator "Y" |
Press Day/Night button | 2 | Go to Night Mode | Ext must be assigned Operator "Y" |
0* | Pause Phone | Use instead of "Pause" button (ABC+extno) | |
1* | UnPause Phone | Use instead of "Pause" button (ABC+extno) | |
0* | Agent Number | Pause Agent | Doesn't pause phone |
1* | Agent Number | UnPause Agent | Doesn't UnPause phone |
2* | Agent LogIn | PBX SW Ver 4.6.1 and greater, previously Agent Number is required | |
3* | Agent LogOut | PBX SW Ver 4.6.1 and greater, previously "one-shot login" | |
4* | VMB Number + SEND | Call VMBox Cascading List | Use to test Cascading Notification List operation |
#* | Ext Number + SEND | Attended transfer | Allows you to announce the call |
## | Ext Number + SEND | Blind transfer | Just transfer the call. |
On Call | *# | Call Record | n/a |
99 | SEND | Group Call Pickup | n/a |
99 | Ext Number + SEND | Directed Call Pickup | n/a |
923 | <pswd> | Access your VMB | (when no button is available) |
924 | MB + <pswd> | Access a VMB from any extension | Use from someone else's phone |
926 | wait for prompt... first letters of person's name | Company Directory | Access Company Directory |
** | Group Number | Group Page | Multicast Paging impacts network traffic less |
* | Ext Number + SEND | Transfer to this extension's VMB | Direct to VM Transfer |