IPitomy PBX Tips
Revision as of 19:22, 7 August 2012 by Paul Falanga (talk | contribs)
Music File Format
MOH and Prompt
For best performance format music files as:
Wave (".wav"), PCM-Signed, 16-bit, 16000Hz (or greater, 44100 worked well too), 256kbps (or greater, 1411kbps worked well too), Mono (The lower the Hz the smaller the file.)
Phone Ring Tone
Wave file (*.wav), 711-aLaw, 8KHz, 64kbps, Mono, and less than 300kb size, file name should be small (8-characters is good)
Port Forwarding
| Application | Port | Protocol | LAN IP Address |
|---|---|---|---|
| Remote Management | 80 | TCP | IP Address of PBX |
| SSH (IPitomy Support) | 22 | TCP | IP Address of PBX |
| SIP Control | 5060 | TCP | IP Address of PBX |
| SIP RTP (Voice) | 10,000 - 20,000 | UDP | IP Address of PBX |
| Chat (Text Messaging) | 5222 | TCP | IP Address of PBX |
| Branch Office | 4569 | TCP | IP Address of PBX |
Feature Codes
The numbering plan of the IPitomy IP PBX is almost completely open to customization. This is a list of codes that are required when feature buttons are not programmed to accomplish the operation.
| Code | Suffix | Function Description | Notes |
|---|---|---|---|
| *9* | Ext Number | Listen | |
| *91 | PBX Call Forward | Use to Enable or Access PBX-CFWD | |
| *92 | PBX CFWD Destination | Use to input FWD destination | |
| *90 | PBX Call Forward Disable | Use to Disable PBX-CFWD | |
| *8* | Ext Number | Whisper | |
| *0 | n/a | Schedule OFF | n/a |
| *1 | n/a | Go to Day Mode | n/a |
| *2 | n/a | Go to Night Mode | Ext must be assigned Operator "Y" |
| Press Day/Night button | 0 | Go to Schedule Mode | Ext must be assigned Operator "Y" |
| Press Day/Night button | 1 | Go to Day Mode | Ext must be assigned Operator "Y" |
| Press Day/Night button | 2 | Go to Night Mode | Ext must be assigned Operator "Y" |
| 0* | Pause Phone | Use instead of "Pause" button (ABC+extno) | |
| 1* | UnPause Phone | Use instead of "Pause" button (ABC+extno) | |
| 0* | Agent Number | Pause Agent | Doesn't pause phone |
| 1* | Agent Number | UnPause Agent | Doesn't UnPause phone |
| 2* | Agent LogIn | PBX SW Ver 4.6.1 and greater, previously Agent Number is required | |
| 3* | Agent LogOut | PBX SW Ver 4.6.1 and greater, previously "one-shot login" | |
| 4* | VMB Number + SEND | Call VMBox Cascading List | Use to test Cascading Notification List operation |
| #* | Ext Number + SEND | Attended transfer | Allows you to announce the call |
| ## | Ext Number + SEND | Blind transfer | Just transfer the call. |
| On Call | *# | Call Record | n/a |
| 99 | SEND | Group Call Pickup | n/a |
| 99 | Ext Number + SEND | Directed Call Pickup | n/a |
| 923 | <pswd> | Access your VMB | (when no button is available) |
| 924 | MB + <pswd> | Access a VMB from any extension | Use from someone else's phone |
| 926 | wait for prompt... first letters of person's name | Company Directory | Access Company Directory |
| ** | Group Number | Group Page | Multicast Paging impacts network traffic less |
| * | Ext Number + SEND | Transfer to this extension's VMB | Direct to VM Transfer |