IPitomy PBX Tips

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Contents

Music File Format

MOH and Prompt

For best performance format music files as:

Wave (".wav"), PCM-Signed, 16-bit, 16000Hz (or greater, 44100 worked well too), 256kbps (or greater, 1411kbps worked well too), Mono (The lower the Hz the smaller the file.)

Phone Ring Tone

Wave file (*.wav), 711-aLaw, 8KHz, 64kbps, Mono, and less than 300kb size, file name should be small (8-characters is good)

Port Forwarding

Application Port Protocol LAN IP Address
Remote Management 80 TCP IP Address of PBX
SSH (IPitomy Support) 22 TCP IP Address of PBX
SIP Control 5060 TCP IP Address of PBX
SIP RTP (Voice) 10,000 - 20,000 UDP IP Address of PBX
Chat (Text Messaging) 5222 TCP IP Address of PBX
Branch Office 4569 TCP IP Address of PBX

Feature Codes

The numbering plan of the IPitomy IP PBX is almost completely open to customization. This is a list of codes that are required when feature buttons are not programmed to accomplish the operation.

Code Suffix Function Description Notes
*9* Ext Number Listen
*91 PBX Call Forward Use to Enable or Access PBX-CFWD
*92 PBX CFWD Destination Use to input FWD destination
*90 PBX Call Forward Disable Use to Disable PBX-CFWD
*8* Ext Number Whisper
*0 n/a Schedule OFF n/a
*1 n/a Go to Day Mode n/a
*2 n/a Go to Night Mode Ext must be assigned Operator "Y"
Press Day/Night button 0 Go to Schedule Mode Ext must be assigned Operator "Y"
Press Day/Night button 1 Go to Day Mode Ext must be assigned Operator "Y"
Press Day/Night button 2 Go to Night Mode Ext must be assigned Operator "Y"
0* Pause Phone Use instead of "Pause" button (ABC+extno)
1* UnPause Phone Use instead of "Pause" button (ABC+extno)
0* Agent Number Pause Agent Doesn't pause phone
1* Agent Number UnPause Agent Doesn't UnPause phone
2* Agent LogIn PBX SW Ver 4.6.1 and greater, previously Agent Number is required
3* Agent LogOut PBX SW Ver 4.6.1 and greater, previously "one-shot login"
4* VMB Number + SEND Call VMBox Cascading List Use to test Cascading Notification List operation
#* Ext Number + SEND Attended transfer Allows you to announce the call
## Ext Number + SEND Blind transfer Just transfer the call.
On Call *# Call Record n/a
99 SEND Group Call Pickup n/a
99 Ext Number + SEND Directed Call Pickup n/a
923 <pswd> Access your VMB (when no button is available)
924 MB + <pswd> Access a VMB from any extension Use from someone else's phone
926 wait for prompt... first letters of person's name Company Directory Access Company Directory
** Group Number Group Page Multicast Paging impacts network traffic less
* Ext Number + SEND Transfer to this extension's VMB Direct to VM Transfer
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