Difference between revisions of "PaulTest"

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'''Getting Started'''
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'''Does this system work with Outlook and Exchange Global address list for dialing from Outlook on the PC? Can Voicemail go to exchange to be sent as emails to Outlook?'''
  
'''Boot UpSafe Power Down'''
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All Ipitomy system support Unified Messaging which would supply voicemail to email functionality. We do you integrate with the Exchange Global address list. However we do support a TAPI driver for Outlook that allows dialing from Outlook as well as integration with the InGenius Connector which supplies a whole host of lookup services provided by that connection.
 
 
Each IPitomy IP PBX is equipped with a Boot Up/Safe Power Down momentary button/switch at the front of the chassis. This switch is a primary element of controlling not only the hardware but the Operating System (OS) and PBX software. If it becomes necessary to use this button/switchespecially when powering down it is imperative that you read and understand the functionality of this switch.
 
 
 
 
 
 
 
{| style="border-spacing:0;"
 
| style="background-color:#ffff00;border-top:0.0069in solid #000000;border-bottom:0.0069in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"|
 
| style="background-color:#ffff00;border-top:0.0069in solid #000000;border-bottom:0.0069in solid #000000;border-left:none;border-right:0.0069in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| '''IMPORTANT:'''
 
 
 
<tt>'''Use of this switch/button is very convenient and VERY specific.'''</tt>
 
 
 
'''Improper use can cause very undesirable results.'''
 
 
 
|}
 
<center>'''Use this button/switch by pressing and releasing immediately.'''</center>
 
 
 
 
 
{| style="border-spacing:0;"
 
| style="border-top:0.0069in solid #000000;border-bottom:0.0069in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| <center>PBX+ (1100/1200)</center>
 
| style="border:0.0069in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| <center>2000/5000</center>
 
 
 
|-
 
| style="border-top:0.0069in solid #000000;border-bottom:0.0069in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| <center>[[Image:]]</center>
 
| style="border:0.0069in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| <center>[[Image:]] Behind Drive Access Door</center>
 
 
 
|}
 
The button/switch has three functions:
 
 
 
'''(Use 1 & 2 onlyunless directed to use the 3<sup>rd</sup> function by a technical support representative). Repeatedly turning off the power with a hard boot can damage (corrupt) the data on the hard drive. In some instances, this can void the warranty.'''
 
 
 
 
 
 
 
{| style="border-spacing:0;"
 
| style="border:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| <center>Use</center>
 
| style="border:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| <center>'''Condition'''</center>
 
| style="border:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| <center>'''Operation'''</center>
 
 
 
|-
 
| style="background-color:#e5e5e5;border:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| <center>1.</center>
 
| style="background-color:#e5e5e5;border-top:none;border-bottom:none;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| While the PBX is '''not''' operating (power cord connected but not yet powered up OR previously, properly powered down)
 
| style="background-color:#e5e5e5;border-top:none;border-bottom:none;border-left:0.0069in solid #000000;border-right:0.0069in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Press and release the button/switch to start PBX operation
 
 
 
|-
 
| style="border:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"|
 
| style="border:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"|
 
| style="border:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"|
 
 
 
|-
 
| style="background-color:#e5e5e5;border:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| <center>2.</center>
 
| style="background-color:#e5e5e5;border-top:none;border-bottom:none;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| While the PBX '''is''' operating
 
 
 
Shut down can take as long as 5 minutes. '''Please be patient.'''
 
| style="background-color:#e5e5e5;border-top:none;border-bottom:none;border-left:0.0069in solid #000000;border-right:0.0069in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Press AND '''Release''' the button/switch to initiate the safe power-down sequence. The PBX will shut-down all applications running in the proper sequenceensuring that no damage occurs to the database and applications during shut-down.
 
 
 
|-
 
| style="border:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"|
 
| style="border:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"|
 
| style="border:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"|
 
 
 
|-
 
| style="background-color:#c00000;border:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| <center>3.</center>
 
| style="background-color:#c00000;border-top:none;border-bottom:none;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| While the '''PBX''' is '''NON-Responsive''' and all other methods to regain control of the OS and applications have failed.
 
| style="background-color:#c00000;border-top:none;border-bottom:none;border-left:0.0069in solid #000000;border-right:0.0069in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Press AND '''Hold''' the button/switch to FORCE immediate shut-down.
 
 
 
This is '''NOT recommended''' and should be avoided.
 
 
 
|}
 
'''Connecting the System'''
 
 
 
'''Hardware Setup'''
 
 
 
The IPitomy IP PBX comes assembled and ready to install. The system requires some form of trunking, be it a connection to the PSTN for analog or T1 lines or a SIP trunk. It requires telephones to be connected to the local area network (LAN). Broadband access must be established for VoIP connectivity (allowing remote extensions , branch offices, remote management, and SIP trunks).
 
 
 
 
 
'''Connecting the Phone Lines'''
 
 
 
The IPitomy IP PBX is equipped to support analog, digital, gateway or SIP connections. Analog lines or a T1/PRI are connected with internal hardware resources. A gateway connects analog telephone lines by registering itself as a SIP provider over the LAN. SIP providers create a direct connection to the system.
 
 
 
==== INTERNAL ANALOG LINE CARDS ====
 
The IPitomy IP PBX uses three basic analog devices for PSTN connectivity.
 
 
 
'''Digium TDM04B Analog Line Card (4 PSTN line connections): '''This analog line card supporting these connections is already installed and completely configured. Simply connect the phone lines to the RJ11 jacks at the rear of the IPitomy IP PBX and start making calls.
 
 
 
'''Digium TDM808B Analog Line Card (8 PSTN line connections)''': This analog line card supporting these connections is already installed and completely configured. Simply connect the phone lines to the RJ11 jacks at the rear of the IPitomy IP PBX and start making calls.
 
 
 
 
 
{| style="border-spacing:0;"
 
| style="border-top:0.0069in solid #000000;border-bottom:0.0069in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"|
 
| style="border-top:0.0069in solid #000000;border-bottom:0.0069in solid #000000;border-left:none;border-right:0.0069in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| '''IMPORTANT: The 4 and 8 PSTN line connections are a single pair, one line per jack. It may be necessary to echo tune the system. Please contact an IPitomy Technical Support personnel if you notice an echo on the line.'''
 
 
 
|}
 
'''Digium 2404B 16 and 2406B 24 Analog Line Cards (16 or 24 PSTN line connections)''': These lines are plugged into an Amphenol connector and need to be terminated in a cross connect, break-out box or patch panel. The Amphenol connector uses a single pair connection to each phone line.
 
 
 
 
 
<center>'''(Diagram''' '''4)'''</center>
 
 
 
 
 
=== INTERNAL DIGITAL T1 CARDS ===
 
The IPitomy IP PBX uses two devises for digital connectivity.
 
 
 
'''Digium TE122P T1 Card (a single T1/E1/J1 connection): '''This card supports industry standard telephony and data protocols, including both RBS and Primary Rate ISDN (PRI) protocol families for voice traffic. The card has a default configuration for the system, but this configuration may be adjusted based on preference. Plug the RJ45 connector into the T1 TDM source supplied by the T1 provider.
 
 
 
'''Digium TE205P T1 Card (a dual T1/E1/J1 connection)''': This card supports industry standard telephony and data protocols, including both RBS and Primary Rate ISDN (PRI) protocol families for voice traffic. The card has a default configuration for the system, but this configuration may be adjusted based on preference. Plug up to two RJ45 connectors into the T1 TDM sources supplied by the T1 provider.
 
 
 
 
 
<center>('''Diagram 5)'''</center>
 
 
 
=== Connecting Using an External Gateway ===
 
Gateways connect legacy phone equipment (PBXs, ACDs, voicemail systems, etc.) to modern VoIP systems and services. IPitomy supports many different communications protocols from both the modern world of VoIP and from the legacy PSTN. This makes it a powerful tool for building gateways and protocol converters.
 
 
 
PSTN lines can be connected to a Gateway device. The gateway device is connected to the LAN. The Gateway is then registered as a SIP provider in the system.
 
 
 
 
 
=== Connecting to a LAN ===
 
In order to be able to connect all of the devices (PCs, Phones, Gateways, etc) to their Local Area Network (LAN) you will most likely need to install at least one Switch.
 
 
 
 
 
=== Connecting Using SIP Providers ===
 
Once connected to the LAN, the LAN's broadband connection provides a pathway for SIP VoIP Providers. Use the SIP Provider pages to setup a connection.
 
 
 
 
 
=== Connecting Telephones ===
 
The following diagrams indicate the port locations on the IP120 and IP1500.
 

Latest revision as of 15:35, 7 August 2012

Does this system work with Outlook and Exchange Global address list for dialing from Outlook on the PC? Can Voicemail go to exchange to be sent as emails to Outlook?

All Ipitomy system support Unified Messaging which would supply voicemail to email functionality. We do you integrate with the Exchange Global address list. However we do support a TAPI driver for Outlook that allows dialing from Outlook as well as integration with the InGenius Connector which supplies a whole host of lookup services provided by that connection.