Difference between revisions of "Q Manager Release Notes"

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*Added Number of Voicemail messages in inbox to extension display
 
*Added Number of Voicemail messages in inbox to extension display
 
*Added Conference bar for viewing conferences.  Right Click on a conference and press View to open a Control window for a particular conference.
 
*Added Conference bar for viewing conferences.  Right Click on a conference and press View to open a Control window for a particular conference.
*Added local call API.  If you wish to have an application call a phone number, you can send a web request to Q Manager at http://localhost/index?dial=<phone number> do not include anything but digits in <phone number> and exclude the '<' and '>'.  Note you need to enable this under Settings -> CTI.
+
*Added local call API.  If you wish to have an application call a phone number, you can send a web request to Q Manager at
 +
<pre> http://localhost/index?dial=&lt;phone number&gt; </pre>do not include anything but digits in &lt;phone number&gt; and exclude the '&lt;' and '&gt;'.&nbsp; Note you need to enable this under Settings -> CTI.
 
*Added Screen Pop URL functionality.&nbsp; You can set up a list of URLs in Queue Manager and then right clicking on a call that you are on allows you to send call parameters to the specified URL.&nbsp; The parameters are as follows:&nbsp; {0} = CID Number, {1} = CID Name, {2} = Dialed Number (for inbound calls), {3} = Logged in Agent (your agent in Q Manager), {4} = Your Extension number.
 
*Added Screen Pop URL functionality.&nbsp; You can set up a list of URLs in Queue Manager and then right clicking on a call that you are on allows you to send call parameters to the specified URL.&nbsp; The parameters are as follows:&nbsp; {0} = CID Number, {1} = CID Name, {2} = Dialed Number (for inbound calls), {3} = Logged in Agent (your agent in Q Manager), {4} = Your Extension number.
 
**Note you can import Screen Pop Urls from a global list on the PBX.&nbsp; This will be available in next PBX Software update due out early next week.
 
**Note you can import Screen Pop Urls from a global list on the PBX.&nbsp; This will be available in next PBX Software update due out early next week.

Revision as of 21:09, 21 February 2013

Q Manager Version 1.3 Update - 2/21/2013

Changes

  • Added Number of Voicemail messages in inbox to extension display
  • Added Conference bar for viewing conferences.  Right Click on a conference and press View to open a Control window for a particular conference.
  • Added local call API.  If you wish to have an application call a phone number, you can send a web request to Q Manager at
 http://localhost/index?dial=<phone number> 

do not include anything but digits in <phone number> and exclude the '<' and '>'.  Note you need to enable this under Settings -> CTI.

  • Added Screen Pop URL functionality.  You can set up a list of URLs in Queue Manager and then right clicking on a call that you are on allows you to send call parameters to the specified URL.  The parameters are as follows:  {0} = CID Number, {1} = CID Name, {2} = Dialed Number (for inbound calls), {3} = Logged in Agent (your agent in Q Manager), {4} = Your Extension number.
    • Note you can import Screen Pop Urls from a global list on the PBX.  This will be available in next PBX Software update due out early next week.

Bug Fixes

  • Fix for issue with transfer to vm in some cases
  • Fixed display issue with toggle buttons in Win 8  (forwarding, auto forward, and recording buttons).
  • Fix for listen whisper permissions

Known Issues