http://wiki.ipitomy.com/api.php?action=feedcontributions&user=Mike+Lunn&feedformat=atomIPitomy Wiki - User contributions [en]2024-03-29T05:21:02ZUser contributionsMediaWiki 1.35.11http://wiki.ipitomy.com/index.php?title=IP_PBX_Manual_PBXSetup_SIP&diff=5092IP PBX Manual PBXSetup SIP2024-03-21T17:56:21Z<p>Mike Lunn: </p>
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<div>__NOTITLE__<br />
{{IP_PBX_Manual|sortkey=SIP}}<br />
== SIP Setup<br/> ==<br />
<br />
'''This page defines global SIP configuration parameters.'''<br />
<br />
=== [[File:Sip page.png|alt=|File:PBX Setup-SIP.jpg]] ===<br />
<br />
=== <br/> ===<br />
<br />
=== SIP Networking Settings Section<br/> ===<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''Sections/Fields'''</center><br />
| style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center><br />
'''Description'''<br />
</center><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Network Address Included'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | The PBX automatically includes its own localnet if the setting below is set to yes.<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Local Network & Subnet Masks'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This is where you can add additional IP address to the local network and associated subnet masks.<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Delete Selected'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allows you to delete the item selected from list of networks.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Add Local Network'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allows you to add local network information. This information will appear in the list of networks.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Include LAN network as Localnet'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | When set to Yes, the PBX will automatically include its own localnet.<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Remote Clients Access PBX by'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Defines how Remote Clients (remote phones or SIP providers) access the PBX.&nbsp; Set to "'''No Remote'''" if neither is being used.&nbsp; Set to "'''IP address'''" if the site has a static IP or set to "'''Hostname'''" if the site uses a dynamic IP. &nbsp; For the last option to work, they will need a Dyndns.com domain, and enter that as the External Host. <br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''External IP'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Used if "'''Remote Clients Access PBX by'''" is set to IP Address. Click the Get IP button to populate this field with the public IP of the gateway the PBX uses to access the Internet<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''External Host'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Used if "'''Remote Clients Access PBX by'''" is set to Hostname.&nbsp; Enter the dyndns.com domain that resolves to the current dynamic IP of the system here.<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''External Host Refresh'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Used if "'''Remote Clients Access PBX by'''" is set to Hostname.&nbsp; This is the interval which the PBX will check for an up to date IP.&nbsp; Set this to a value within the interval set at dyndns, typically between 300 and 3000.<br/><br />
|}<br />
<br />
==== Add SIP Networking Settings ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup->SIP '''page, locate the '''SIP Networking Settings '''section.<br />
#Enter the IP Address and Subnet Mask for the network the PBX is being installed on.<br />
#Click the Add button.<br />
#Click the [[File:Savechanges.png]] button.<br />
#Click on the '''Apply Changes''' link at the top of the page to save the information and commit the changes to the database.<br />
<br />
==== Delete SIP Networking Settings ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup->SIP '''page, locate the '''SIP Networking Settings '''section.<br />
#Highlight the listing you wish to delete. You can use Shift/Ctrl click functionality to select multiple listings.<br />
#Click the Delete Selected button.<br />
#Click the [[File:Savechanges.png]] button.<br />
#Click on the '''Apply Changes''' link at the top of the page to save the information and commit the changes to the database<br />
<br />
=== SIP Advanced Settings Section ===<br />
<br />
Advanced SIP settings define in more detail the management of network traffic. These settings are automatically provisioned when the system registers with the router. In most business implementations it is not necessary to make changes to these defaulted settings<br />
[[File:SIPSettings1.png|alt=|center|frameless|748x748px]]<br />
[[File:SIPSettings2.png|alt=|center|frameless|844x844px]]<br />
[[File:SIPSettings3.png|alt=|center|frameless|545x545px]]<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="border-top:0.0069in solid #000000; border-bottom:0.0069in solid #000000; border-left:0.0069in solid #000000; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <br />
| style="border-top:0.0069in solid #000000; border-bottom:0.0069in solid #000000; border-left:none; border-right:0.0069in solid #000000; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''IMPORTANT:''' '''The default settings for the SIP configuration should not require any changes. If it is necessary for you to do so to meet your customer’s business requirements, we recommend that you contact IPitomy’s Technical Support for assistance.'''<br />
|}<br />
<br />
{| class="wikitable" style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''<big>Sections/Fields</big>'''</center><br />
| style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''<big>Description/Default Parameters</big>'''</center><br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Call Context<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''INCOMING'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow Guest Calls<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Host/Domain Name<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | UDP Port<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''5060'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Bind Address<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''0.0.0.0'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enable DNS SRV Lookup<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''NO'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Domains<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow External Invites<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Auto Domain<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enable Pedantic Checking<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | SIP TOS<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default is '''CS3'''. To configure QOS on your LAN, set your managed switches to prioritize packets flagged with CS3<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | RTP TOS<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default is '''CS3'''. To configure QOS on your LAN, set your managed switches to prioritize packets flagged with CS3<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Video TOS<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default is '''CS3'''. To configure QOS on your LAN, set your managed switches to prioritize packets flagged with CS3<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Max Length of Registration<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''7200'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default Length of Registration<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''3600'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Notify Mime Type<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Time Between Mailbox Checks<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Voicemail Extension<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | SIP Video Support<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Record History of Default<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | First disallow all Codecs<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''ALL'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow Codecs<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''G.711 ulaw, G.711 alaw, GSM'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default Music on Hold<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This will display whatever playlist is set to default on the PBX Setup=>Music On Hold page<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Relax DTMF Handling<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | RTP Keep-Alive<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Sends RTP packet when none received on active call for X seconds, 0 for disabled, which is the default.<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | RTP Timeout<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default is '''BLANK'''. Set to a value, in seconds, if you wish the PBX to end a call when no RTP traffic is detected for that long. Typically used in regards to lines that are not disconnecting correctly.<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | RTP Timeout on Hold<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Trust Remote Party ID<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Send Remote Party ID<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Progress in Band<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | User Agent<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow Redirect to Non-local SIP Address<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | User = Phone<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | DTMF Mode<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''AUTO'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Compact SIP Headers<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | SIP Debug<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Subscriber Context<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Notify Ringing<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Qualify<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: 8000<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Generate Manager Events<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | NAT<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Insecure<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''VERY'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Can Reinvite<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Cache Realtime Friends<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Real Time Update<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Auto-Expire Friends<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Ignore Registration Expiration<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow External Domains<br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
|RTP Start<br />
|Default: 10000 (Defines the starting port range for RTP Traffic. This should only be changed if your trunk provider uses different ports to establish RTP [audio] feed.)<br />
|-<br />
|RTP End<br />
|Default: 20000 (Defines the ending port range for RTP Traffic. This should only be changed if your trunk provider uses different ports to establish RTP [audio] feed.)<br />
|}<br />
<br />
==== Edit Advanced SIP Networking Settings ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup->SIP '''page, click on the '''Advanced '''link.<br />
#The '''Advanced SIP Networking Settings''' page is displayed.<br />
#Set the '''SIP Network''' parameters base on your business requirements or what is recommended by IPitomy.<br />
The default settings should not require any changes. If it is necessary for you to do so to meet your customer’s business requirements, we recommend that you contact IPitomy’s Technical Support for assistance..<br />
<br />
#Click the [[File:Savechanges.png]] button.<br />
#Click on the '''Apply Changes''' link at the top of the page to save the information and commit the changes to the database.</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=IP_PBX_Manual_PBXSetup_SIP&diff=5091IP PBX Manual PBXSetup SIP2024-03-21T17:53:57Z<p>Mike Lunn: </p>
<hr />
<div>__NOTITLE__<br />
{{IP_PBX_Manual|sortkey=SIP}}<br />
== SIP Setup<br/> ==<br />
<br />
'''This page defines global SIP configuration parameters.'''<br />
<br />
=== [[File:Sip page.png|alt=|File:PBX Setup-SIP.jpg]] ===<br />
<br />
=== <br/> ===<br />
<br />
=== SIP Networking Settings Section<br/> ===<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''Sections/Fields'''</center><br />
| style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center><br />
'''Description'''<br />
</center><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Network Address Included'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | The PBX automatically includes its own localnet if the setting below is set to yes.<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Local Network & Subnet Masks'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This is where you can add additional IP address to the local network and associated subnet masks.<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Delete Selected'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allows you to delete the item selected from list of networks.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Add Local Network'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allows you to add local network information. This information will appear in the list of networks.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Include LAN network as Localnet'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | When set to Yes, the PBX will automatically include its own localnet.<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Remote Clients Access PBX by'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Defines how Remote Clients (remote phones or SIP providers) access the PBX.&nbsp; Set to "'''No Remote'''" if neither is being used.&nbsp; Set to "'''IP address'''" if the site has a static IP or set to "'''Hostname'''" if the site uses a dynamic IP. &nbsp; For the last option to work, they will need a Dyndns.com domain, and enter that as the External Host. <br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''External IP'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Used if "'''Remote Clients Access PBX by'''" is set to IP Address. Click the Get IP button to populate this field with the public IP of the gateway the PBX uses to access the Internet<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''External Host'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Used if "'''Remote Clients Access PBX by'''" is set to Hostname.&nbsp; Enter the dyndns.com domain that resolves to the current dynamic IP of the system here.<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''External Host Refresh'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Used if "'''Remote Clients Access PBX by'''" is set to Hostname.&nbsp; This is the interval which the PBX will check for an up to date IP.&nbsp; Set this to a value within the interval set at dyndns, typically between 300 and 3000.<br/><br />
|}<br />
<br />
==== Add SIP Networking Settings ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup->SIP '''page, locate the '''SIP Networking Settings '''section.<br />
#Enter the IP Address and Subnet Mask for the network the PBX is being installed on.<br />
#Click the Add button.<br />
#Click the [[File:Savechanges.png]] button.<br />
#Click on the '''Apply Changes''' link at the top of the page to save the information and commit the changes to the database.<br />
<br />
==== Delete SIP Networking Settings ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup->SIP '''page, locate the '''SIP Networking Settings '''section.<br />
#Highlight the listing you wish to delete. You can use Shift/Ctrl click functionality to select multiple listings.<br />
#Click the Delete Selected button.<br />
#Click the [[File:Savechanges.png]] button.<br />
#Click on the '''Apply Changes''' link at the top of the page to save the information and commit the changes to the database<br />
<br />
=== SIP Advanced Settings Section ===<br />
<br />
Advanced SIP settings define in more detail the management of network traffic. These settings are automatically provisioned when the system registers with the router. In most business implementations it is not necessary to make changes to these defaulted settings<br />
<br />
[[File:SIPSettings1.png|frameless|748x748px]]<br />
<br />
[[File:SIPSettings2.png|frameless|844x844px]]<br />
<br />
[[File:SIPSettings3.png|frameless|545x545px]]<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="border-top:0.0069in solid #000000; border-bottom:0.0069in solid #000000; border-left:0.0069in solid #000000; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <br />
| style="border-top:0.0069in solid #000000; border-bottom:0.0069in solid #000000; border-left:none; border-right:0.0069in solid #000000; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''IMPORTANT:''' '''The default settings for the SIP configuration should not require any changes. If it is necessary for you to do so to meet your customer’s business requirements, we recommend that you contact IPitomy’s Technical Support for assistance.'''<br />
|}<br />
<br />
{| class="wikitable" style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''<big>Sections/Fields</big>'''</center><br />
| style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''<big>Description/Default Parameters</big>'''</center><br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Call Context<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''INCOMING'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow Guest Calls<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Host/Domain Name<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | UDP Port<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''5060'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Bind Address<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''0.0.0.0'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enable DNS SRV Lookup<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''NO'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Domains<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow External Invites<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Auto Domain<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enable Pedantic Checking<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | SIP TOS<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default is '''CS3'''. To configure QOS on your LAN, set your managed switches to prioritize packets flagged with CS3<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | RTP TOS<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default is '''CS3'''. To configure QOS on your LAN, set your managed switches to prioritize packets flagged with CS3<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Video TOS<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default is '''CS3'''. To configure QOS on your LAN, set your managed switches to prioritize packets flagged with CS3<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Max Length of Registration<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''7200'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default Length of Registration<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''3600'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Notify Mime Type<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Time Between Mailbox Checks<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Voicemail Extension<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | SIP Video Support<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Record History of Default<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | First disallow all Codecs<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''ALL'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow Codecs<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''G.711 ulaw, G.711 alaw, GSM'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default Music on Hold<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This will display whatever playlist is set to default on the PBX Setup=>Music On Hold page<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Relax DTMF Handling<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | RTP Keep-Alive<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Sends RTP packet when none received on active call for X seconds, 0 for disabled, which is the default.<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | RTP Timeout<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default is '''BLANK'''. Set to a value, in seconds, if you wish the PBX to end a call when no RTP traffic is detected for that long. Typically used in regards to lines that are not disconnecting correctly.<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | RTP Timeout on Hold<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Trust Remote Party ID<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Send Remote Party ID<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Progress in Band<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | User Agent<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow Redirect to Non-local SIP Address<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | User = Phone<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | DTMF Mode<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''AUTO'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Compact SIP Headers<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | SIP Debug<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Subscriber Context<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Notify Ringing<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Qualify<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: 8000<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Generate Manager Events<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | NAT<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Insecure<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''VERY'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Can Reinvite<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Cache Realtime Friends<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Real Time Update<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Auto-Expire Friends<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Ignore Registration Expiration<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow External Domains<br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
|RTP Start<br />
|Default: 10000 (Defines the starting port range for RTP Traffic. This should only be changed if your trunk provider uses different ports to establish RTP [audio] feed.)<br />
|-<br />
|RTP End<br />
|Default: 20000 (Defines the ending port range for RTP Traffic. This should only be changed if your trunk provider uses different ports to establish RTP [audio] feed.)<br />
|}<br />
<br />
==== Edit Advanced SIP Networking Settings ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup->SIP '''page, click on the '''Advanced '''link.<br />
#The '''Advanced SIP Networking Settings''' page is displayed.<br />
#Set the '''SIP Network''' parameters base on your business requirements or what is recommended by IPitomy.<br />
The default settings should not require any changes. If it is necessary for you to do so to meet your customer’s business requirements, we recommend that you contact IPitomy’s Technical Support for assistance..<br />
<br />
#Click the [[File:Savechanges.png]] button.<br />
#Click on the '''Apply Changes''' link at the top of the page to save the information and commit the changes to the database.</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=IP_PBX_Manual_PBXSetup_SIP&diff=5090IP PBX Manual PBXSetup SIP2024-03-21T17:11:55Z<p>Mike Lunn: </p>
<hr />
<div>__NOTITLE__<br />
{{IP_PBX_Manual|sortkey=SIP}}<br />
== SIP Setup<br/> ==<br />
<br />
'''This page defines global SIP configuration parameters.'''<br />
<br />
=== [[File:Sip page.png|alt=|File:PBX Setup-SIP.jpg]] ===<br />
<br />
=== <br/> ===<br />
<br />
=== SIP Networking Settings Section<br/> ===<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''Sections/Fields'''</center><br />
| style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center><br />
'''Description'''<br />
</center><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Network Address Included'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | The PBX automatically includes its own localnet if the setting below is set to yes.<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Local Network & Subnet Masks'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This is where you can add additional IP address to the local network and associated subnet masks.<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Delete Selected'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allows you to delete the item selected from list of networks.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Add Local Network'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allows you to add local network information. This information will appear in the list of networks.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Include LAN network as Localnet'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | When set to Yes, the PBX will automatically include its own localnet.<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Remote Clients Access PBX by'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Defines how Remote Clients (remote phones or SIP providers) access the PBX.&nbsp; Set to "'''No Remote'''" if neither is being used.&nbsp; Set to "'''IP address'''" if the site has a static IP or set to "'''Hostname'''" if the site uses a dynamic IP. &nbsp; For the last option to work, they will need a Dyndns.com domain, and enter that as the External Host. <br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''External IP'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Used if "'''Remote Clients Access PBX by'''" is set to IP Address. Click the Get IP button to populate this field with the public IP of the gateway the PBX uses to access the Internet<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''External Host'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Used if "'''Remote Clients Access PBX by'''" is set to Hostname.&nbsp; Enter the dyndns.com domain that resolves to the current dynamic IP of the system here.<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''External Host Refresh'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Used if "'''Remote Clients Access PBX by'''" is set to Hostname.&nbsp; This is the interval which the PBX will check for an up to date IP.&nbsp; Set this to a value within the interval set at dyndns, typically between 300 and 3000.<br/><br />
|}<br />
<br />
==== Add SIP Networking Settings ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup->SIP '''page, locate the '''SIP Networking Settings '''section.<br />
#Enter the IP Address and Subnet Mask for the network the PBX is being installed on.<br />
#Click the Add button.<br />
#Click the [[File:Savechanges.png]] button.<br />
#Click on the '''Apply Changes''' link at the top of the page to save the information and commit the changes to the database.<br />
<br />
==== Delete SIP Networking Settings ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup->SIP '''page, locate the '''SIP Networking Settings '''section.<br />
#Highlight the listing you wish to delete. You can use Shift/Ctrl click functionality to select multiple listings.<br />
#Click the Delete Selected button.<br />
#Click the [[File:Savechanges.png]] button.<br />
#Click on the '''Apply Changes''' link at the top of the page to save the information and commit the changes to the database<br />
<br />
=== SIP Advanced Settings Section ===<br />
<br />
Advanced SIP settings define in more detail the management of network traffic. These settings are automatically provisioned when the system registers with the router. In most business implementations it is not necessary to make changes to these defaulted settings<br />
<br />
[[File:SIPSettings1.png|frameless|748x748px]]<br />
<br />
[[File:SIPSettings2.png|frameless|844x844px]]<br />
<br />
[[File:SIPSettings3.png|frameless|545x545px]]<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="border-top:0.0069in solid #000000; border-bottom:0.0069in solid #000000; border-left:0.0069in solid #000000; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <br />
| style="border-top:0.0069in solid #000000; border-bottom:0.0069in solid #000000; border-left:none; border-right:0.0069in solid #000000; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''IMPORTANT:''' '''The default settings for the SIP configuration should not require any changes. If it is necessary for you to do so to meet your customer’s business requirements, we recommend that you contact IPitomy’s Technical Support for assistance.'''<br />
|}<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''Sections/Fields'''</center><br />
| style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''Description/Default Parameters'''</center><br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Call Context<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''INCOMING'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow Guest Calls<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Host/Domain Name<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | UDP Port<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''5060'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Bind Address<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''0.0.0.0'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enable DNS SRV Lookup<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''NO'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Domains<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow External Invites<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Auto Domain<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enable Pedantic Checking<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | SIP TOS<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default is '''CS3'''. To configure QOS on your LAN, set your managed switches to prioritize packets flagged with CS3<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | RTP TOS<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default is '''CS3'''. To configure QOS on your LAN, set your managed switches to prioritize packets flagged with CS3<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Video TOS<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default is '''CS3'''. To configure QOS on your LAN, set your managed switches to prioritize packets flagged with CS3<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Max Length of Registration<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''7200'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default Length of Registration<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''3600'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Notify Mime Type<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Time Between Mailbox Checks<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Voicemail Extension<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | SIP Video Support<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Record History of Default<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | First disallow all Codecs<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''ALL'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow Codecs<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''G.711 ulaw, G.711 alaw, GSM'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default Music on Hold<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This will display whatever playlist is set to default on the PBX Setup=>Music On Hold page<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Relax DTMF Handling<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | RTP Keep-Alive<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Sends RTP packet when none received on active call for X seconds, 0 for disabled, which is the default.<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | RTP Timeout<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default is '''BLANK'''. Set to a value, in seconds, if you wish the PBX to end a call when no RTP traffic is detected for that long. Typically used in regards to lines that are not disconnecting correctly.<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | RTP Timeout on Hold<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Trust Remote Party ID<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Send Remote Party ID<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Progress in Band<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | User Agent<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow Redirect to Non-local SIP Address<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | User = Phone<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | DTMF Mode<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''AUTO'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Compact SIP Headers<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | SIP Debug<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Subscriber Context<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Notify Ringing<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Qualify<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: 8000<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Generate Manager Events<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | NAT<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Insecure<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''VERY'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Can Reinvite<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Cache Realtime Friends<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Real Time Update<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Auto-Expire Friends<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Ignore Registration Expiration<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow External Domains<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
|RTP Start<br />
|Default: 10000 (Defines starting port range for RTP Traffic. This should only be changed if your trunk provider uses different ports to establish RTP (audio) feed.<br />
|}<br />
<br />
==== Edit Advanced SIP Networking Settings ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup->SIP '''page, click on the '''Advanced '''link.<br />
#The '''Advanced SIP Networking Settings''' page is displayed.<br />
#Set the '''SIP Network''' parameters base on your business requirements or what is recommended by IPitomy.<br />
The default settings should not require any changes. If it is necessary for you to do so to meet your customer’s business requirements, we recommend that you contact IPitomy’s Technical Support for assistance..<br />
<br />
#Click the [[File:Savechanges.png]] button.<br />
#Click on the '''Apply Changes''' link at the top of the page to save the information and commit the changes to the database.</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:SIPSettings3.png&diff=5089File:SIPSettings3.png2024-03-21T16:42:24Z<p>Mike Lunn: </p>
<hr />
<div>SIPSettings3</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:SIPSettings2.png&diff=5088File:SIPSettings2.png2024-03-21T16:39:05Z<p>Mike Lunn: </p>
<hr />
<div>SIPSettings2</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:SIPSettings1.png&diff=5087File:SIPSettings1.png2024-03-21T16:36:21Z<p>Mike Lunn: </p>
<hr />
<div>SIPSettings1</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=IP_PBX_Manual_PBXSetup_SIP&diff=5076IP PBX Manual PBXSetup SIP2024-03-18T20:05:51Z<p>Mike Lunn: </p>
<hr />
<div>__NOTITLE__<br />
{{IP_PBX_Manual|sortkey=SIP}}<br />
== SIP Setup<br/> ==<br />
<br />
'''This page defines global SIP configuration parameters.'''<br />
<br />
=== [[File:Sip page.png|alt=|File:PBX Setup-SIP.jpg]] ===<br />
<br />
=== <br/> ===<br />
<br />
=== SIP Networking Settings Section<br/> ===<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''Sections/Fields'''</center><br />
| style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center><br />
'''Description'''<br />
</center><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Network Address Included'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | The PBX automatically includes its own localnet if the setting below is set to yes.<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Local Network & Subnet Masks'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This is where you can add additional IP address to the local network and associated subnet masks.<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Delete Selected'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allows you to delete the item selected from list of networks.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Add Local Network'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allows you to add local network information. This information will appear in the list of networks.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Include LAN network as Localnet'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | When set to Yes, the PBX will automatically include its own localnet.<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''Remote Clients Access PBX by'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Defines how Remote Clients (remote phones or SIP providers) access the PBX.&nbsp; Set to "'''No Remote'''" if neither is being used.&nbsp; Set to "'''IP address'''" if the site has a static IP or set to "'''Hostname'''" if the site uses a dynamic IP. &nbsp; For the last option to work, they will need a Dyndns.com domain, and enter that as the External Host. <br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''External IP'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Used if "'''Remote Clients Access PBX by'''" is set to IP Address. Click the Get IP button to populate this field with the public IP of the gateway the PBX uses to access the Internet<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''External Host'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Used if "'''Remote Clients Access PBX by'''" is set to Hostname.&nbsp; Enter the dyndns.com domain that resolves to the current dynamic IP of the system here.<br/><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" | '''External Host Refresh'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Used if "'''Remote Clients Access PBX by'''" is set to Hostname.&nbsp; This is the interval which the PBX will check for an up to date IP.&nbsp; Set this to a value within the interval set at dyndns, typically between 300 and 3000.<br/><br />
|}<br />
<br />
==== Add SIP Networking Settings ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup->SIP '''page, locate the '''SIP Networking Settings '''section.<br />
#Enter the IP Address and Subnet Mask for the network the PBX is being installed on.<br />
#Click the Add button.<br />
#Click the [[File:Savechanges.png]] button.<br />
#Click on the '''Apply Changes''' link at the top of the page to save the information and commit the changes to the database.<br />
<br />
==== Delete SIP Networking Settings ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup->SIP '''page, locate the '''SIP Networking Settings '''section.<br />
#Highlight the listing you wish to delete. You can use Shift/Ctrl click functionality to select multiple listings.<br />
#Click the Delete Selected button.<br />
#Click the [[File:Savechanges.png]] button.<br />
#Click on the '''Apply Changes''' link at the top of the page to save the information and commit the changes to the database<br />
<br />
=== SIP Advanced Settings Section ===<br />
<br />
Advanced SIP settings define in more detail the management of network traffic. These settings are automatically provisioned when the system registers with the router. In most business implementations it is not necessary to make changes to these defaulted settings<br />
<br />
[[File:Sipadvset1.png|center|Sipadvset1.png]] [[File:Sipadvset2.png|center|Sipadvset2.png]] [[File:Sipadvset3.png|center|Sipadvset3.png]]<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="border-top:0.0069in solid #000000; border-bottom:0.0069in solid #000000; border-left:0.0069in solid #000000; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <br />
| style="border-top:0.0069in solid #000000; border-bottom:0.0069in solid #000000; border-left:none; border-right:0.0069in solid #000000; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''IMPORTANT:''' '''The default settings for the SIP configuration should not require any changes. If it is necessary for you to do so to meet your customer’s business requirements, we recommend that you contact IPitomy’s Technical Support for assistance.'''<br />
|}<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''Sections/Fields'''</center><br />
| style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''Description/Default Parameters'''</center><br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Call Context<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''INCOMING'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow Guest Calls<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Host/Domain Name<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | UDP Port<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''5060'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Bind Address<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''0.0.0.0'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enable DNS SRV Lookup<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''NO'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Domains<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow External Invites<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Auto Domain<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enable Pedantic Checking<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | SIP TOS<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default is '''CS3'''. To configure QOS on your LAN, set your managed switches to prioritize packets flagged with CS3<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | RTP TOS<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default is '''CS3'''. To configure QOS on your LAN, set your managed switches to prioritize packets flagged with CS3<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Video TOS<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default is '''CS3'''. To configure QOS on your LAN, set your managed switches to prioritize packets flagged with CS3<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Max Length of Registration<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''7200'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default Length of Registration<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''3600'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Notify Mime Type<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Time Between Mailbox Checks<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Voicemail Extension<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | SIP Video Support<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Record History of Default<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | First disallow all Codecs<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''ALL'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow Codecs<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''G.711 ulaw, G.711 alaw, GSM'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default Music on Hold<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This will display whatever playlist is set to default on the PBX Setup=>Music On Hold page<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Relax DTMF Handling<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | RTP Keep-Alive<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Sends RTP packet when none received on active call for X seconds, 0 for disabled, which is the default.<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | RTP Timeout<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default is '''BLANK'''. Set to a value, in seconds, if you wish the PBX to end a call when no RTP traffic is detected for that long. Typically used in regards to lines that are not disconnecting correctly.<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | RTP Timeout on Hold<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Trust Remote Party ID<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Send Remote Party ID<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Progress in Band<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | User Agent<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow Redirect to Non-local SIP Address<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | User = Phone<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | DTMF Mode<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''AUTO'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Compact SIP Headers<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | SIP Debug<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Subscriber Context<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''BLANK'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Notify Ringing<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Qualify<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: 8000<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Generate Manager Events<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | NAT<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Insecure<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''VERY'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Can Reinvite<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Cache Realtime Friends<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Real Time Update<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Auto-Expire Friends<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Ignore Registration Expiration<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''N/A'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allow External Domains<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Default: '''YES'''<br />
|}<br />
<br />
==== Edit Advanced SIP Networking Settings ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup->SIP '''page, click on the '''Advanced '''link.<br />
#The '''Advanced SIP Networking Settings''' page is displayed.<br />
#Set the '''SIP Network''' parameters base on your business requirements or what is recommended by IPitomy.<br />
The default settings should not require any changes. If it is necessary for you to do so to meet your customer’s business requirements, we recommend that you contact IPitomy’s Technical Support for assistance..<br />
<br />
#Click the [[File:Savechanges.png]] button.<br />
#Click on the '''Apply Changes''' link at the top of the page to save the information and commit the changes to the database.</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=Log_Watch_and_Ban&diff=5075Log Watch and Ban2024-03-18T15:33:29Z<p>Mike Lunn: </p>
<hr />
<div>==<span class="mw-headline" id="Log_Watch.2FBan_Service">Log Watch + Ban Service </span>==<br />
<br />
This feature allows the PBX to monitor the SIP registration traffic and ban any IP address that makes 5 failed registration attempts. The IP address will be banned for either 3 days or until the service is restarted. Configuration settings allow you to ignore (not monitor) IP addresses attempting registration, as well as allowing you to manually add addresses you want the system to ignore. If you set up an Admin Email Address under PBX Setup>General and have Unified Messaging configured, the PBX will send you an email any time an IP address is banned via this feature. Follow this link to see what a [http://wiki.ipitomy.com/wiki/Ban_Email Ban Email] will look like.<br />
<br />
'''TLDR: Log Watch+Ban protects the PBX from hacking attempts by restricting access from outside IP addresses.'''<br />
<br />
<br />
'''PRO Tip: If you are troubleshooting a single remote phone that has gone offline, this feature could be the reason. Confirm the user's IP address and make sure it's in the ignore list.'''<br />
<br />
==<span class="mw-headline" id="Enable_Log_Watch.2FBan_Service">Enable Log Watch + Ban Service </span>==<br />
<br />
=== '''Steps:''' ===<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <small><sub>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</sub></small> <br />
#'''Enable''' the '''Log Watch Ban Service '''by setting the parameter to “'''Yes'''” on the drop-down list. [[File:LWnB.Enable1.png|frameless|596x596px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
Once you have enabled the Log Watch/Ban Services, you will be able to configure the parameters for the security settings.<br />
<br />
== Settings ==<br />
The following screenshot and table describes the settings for the Log Watch and Ban feature.<br />
<br />
[[File:LWnB settings.png|frameless|722x722px]]<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Sections/Fields'''</center><br />
! style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Description'''</center><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Service is currently Running '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This indicates the status of the service, either '''Running''' or '''Not Running'''.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Reload Button'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Restarts the Ban service, clearing any existing banned IP addresses.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Enable Log Watch & Ban Service '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Set to Yes and the PBX will monitor failed SIP registration attempts. 5 failed attempts and the IP is blocked for:<br />
*3 days<br />
*or Until system reboot<br />
*or Until the r'''eload''' button is clicked<br />
<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Ignore IPs in SIP LocalNets '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | If set to Yes, this service will not ban IP addresses which have been specified in '''[[IP PBX Manual PBXSetup SIP|PBXSetup>SIP]]'''. When set to '''No''', all IP addresses will be banned after three failed attempts to register unless they are entered into the "''Ignoring Addresses''" list below.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Ignoring Addresses'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Lists the addresses that were manually entered to be ignored in regards to failed SIP registration attempts.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Add Entry'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enter the IP addresses you wish to be ignored by the PBX in regards to failed SIP registration attempts. The IP address field will accept many different formats of IP address (e.g. - 10.0.0.1/24 is accepted as well as 192.168.1.1).<br />
|}<br />
'''''Be sure to Use the "Save Changes" button at the bottom of the page and the "Apply Changes" button at the top right to commit any of these settings changes to the database'''''<br />
<br />
== <span class="mw-headline" id="Disable_Log_Set_Security_Setting">Disable Log Watch + Ban Service </span> ==<br />
<br />
=== '''Steps:''' ===<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <sub><small>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</small></sub> <br />
#'''Disable''' the '''Log Watch Ban Service '''by setting the parameter to “'''No'''” on the drop-down list. [[File:Disable LWnB.png|frameless|632x632px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
It should be noted that the Log Watch is not intended to be the only line of defense for security. It is best practice, if you are being attacked by an intruder, to permanently ban the offending IP address at the router/firewall level. This keeps the problem traffic off your LAN.</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=Log_Watch_and_Ban&diff=5074Log Watch and Ban2024-03-18T15:21:58Z<p>Mike Lunn: </p>
<hr />
<div>==<span class="mw-headline" id="Log_Watch.2FBan_Service">Log Watch + Ban Service </span>==<br />
<br />
This feature allows the PBX to monitor the SIP registration traffic and ban any IP address that makes 3 failed registration attempts. The IP address will be banned for either 3 days or until the service is restarted. Configuration settings allow you to ignore (not monitor) IP addresses attempting registration, as well as allowing you to manually add addresses you want the system to ignore. If you set up an Admin Email Address under PBX Setup>General and have Unified Messaging configured, the PBX will send you an email any time an IP address is banned via this feature. Follow this link to see what a [http://wiki.ipitomy.com/wiki/Ban_Email Ban Email] will look like.<br />
<br />
'''TLDR: Log Watch+Ban protects the PBX from hacking attempts by restricting access from outside IP addresses.'''<br />
<br />
<br />
'''PRO Tip: If you are troubleshooting a single remote phone that has gone offline, this feature could be the reason. Confirm the user's IP address and make sure it's in the ignore list.'''<br />
<br />
==<span class="mw-headline" id="Enable_Log_Watch.2FBan_Service">Enable Log Watch + Ban Service </span>==<br />
<br />
=== '''Steps:''' ===<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <small><sub>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</sub></small> <br />
#'''Enable''' the '''Log Watch Ban Service '''by setting the parameter to “'''Yes'''” on the drop-down list. [[File:LWnB.Enable1.png|frameless|596x596px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
Once you have enabled the Log Watch/Ban Services, you will be able to configure the parameters for the security settings.<br />
<br />
== Settings ==<br />
The following screenshot and table describes the settings for the Log Watch and Ban feature.<br />
<br />
[[File:LWnB settings.png|frameless|722x722px]]<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Sections/Fields'''</center><br />
! style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Description'''</center><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Service is currently Running '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This indicates the status of the service, either '''Running''' or '''Not Running'''.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Reload Button'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Restarts the Ban service, clearing any existing banned IP addresses.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Enable Log Watch & Ban Service '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Set to Yes and the PBX will monitor failed SIP registration attempts. 5 failed attempts and the IP is blocked for:<br />
*3 days<br />
*or Until system reboot<br />
*or Until the r'''eload''' button is clicked<br />
<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Ignore IPs in SIP LocalNets '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | If set to Yes, this service will not ban IP addresses which have been specified in '''[[IP PBX Manual PBXSetup SIP|PBXSetup>SIP]]'''. When set to '''No''', all IP addresses will be banned after three failed attempts to register unless they are entered into the "''Ignoring Addresses''" list below.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Ignoring Addresses'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Lists the addresses that were manually entered to be ignored in regards to failed SIP registration attempts.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Add Entry'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enter the IP addresses you wish to be ignored by the PBX in regards to failed SIP registration attempts. The IP address field will accept many different formats of IP address (e.g. - 10.0.0.1/24 is accepted as well as 192.168.1.1).<br />
|}<br />
'''''Be sure to Use the "Save Changes" button at the bottom of the page and the "Apply Changes" button at the top right to commit any of these settings changes to the database'''''<br />
<br />
== <span class="mw-headline" id="Disable_Log_Set_Security_Setting">Disable Log Watch + Ban Service </span> ==<br />
<br />
=== '''Steps:''' ===<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <sub><small>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</small></sub> <br />
#'''Disable''' the '''Log Watch Ban Service '''by setting the parameter to “'''No'''” on the drop-down list. [[File:Disable LWnB.png|frameless|632x632px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
It should be noted that the Log Watch is not intended to be the only line of defense for security. It is best practice, if you are being attacked by an intruder, to permanently ban the offending IP address at the router/firewall level. This keeps the problem traffic off your LAN.</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=Log_Watch_and_Ban&diff=5073Log Watch and Ban2024-03-18T15:04:48Z<p>Mike Lunn: /* Log Watch + Ban Service */</p>
<hr />
<div>==<span class="mw-headline" id="Log_Watch.2FBan_Service">Log Watch + Ban Service </span>==<br />
<br />
This feature allows the PBX to monitor the SIP registration traffic and ban any IP address that makes 3 failed registration attempts. The IP address will be banned for either 3 days or until the service is restarted. Configuration settings allow you to ignore (not monitor) IP addresses attempting registration, as well as allowing you to manually add addresses you want the system to ignore. If you set up an Admin Email Address under PBX Setup>General and have Unified Messaging configured, the PBX will send you an email any time an IP address is banned via this feature. Follow this link to see what a [http://wiki.ipitomy.com/wiki/Ban_Email Ban Email] will look like.<br />
<br />
'''TLDR: Log Watch+Ban protects the PBX from hacking attempts by restricting access from outside IP addresses.'''<br />
<br />
<br />
'''PRO Tip: If you are troubleshooting a single remote phone that has gone offline, this feature could be the reason. Confirm the user's IP address and make sure it's in the ignore list.'''<br />
<br />
==<span class="mw-headline" id="Enable_Log_Watch.2FBan_Service">Enable Log Watch + Ban Service </span>==<br />
<br />
=== '''Steps:''' ===<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <small><sub>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</sub></small> <br />
#'''Enable''' the '''Log Watch Ban Service '''by setting the parameter to “'''Yes'''” on the drop-down list. [[File:LWnB.Enable1.png|frameless|596x596px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
Once you have enabled the Log Watch/Ban Services, you will be able to configure the parameters for the security settings.<br />
<br />
== Settings ==<br />
The following screenshot and table describes the settings for the Log Watch and Ban feature.<br />
<br />
[[File:LWnB settings.png|frameless|722x722px]]<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Sections/Fields'''</center><br />
! style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Description'''</center><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Service is currently Running '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This indicates the status of the service, either '''Running''' or '''Not Running'''.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Reload Button'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Restarts the Ban service, clearing any existing banned IP addresses.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Enable Log Watch & Ban Service '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Set to Yes and the PBX will monitor failed SIP registration attempts. 5 failed attempts and the IP is blocked for:<br />
*3 days<br />
*or Until system reboot<br />
*or Until the r'''eload''' button is clicked<br />
<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Ignore IPs in SIP LocalNets '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | If set to Yes, this service will not ban IP addresses which have been specified in '''PBXSetup>SIP'''. When set to '''No''', all IP addresses will be banned after three failed attempts to register unless they are entered into the "''Ignoring Addresses''" list below.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Ignoring Addresses'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Lists the addresses that were manually entered to be ignored in regards to failed SIP registration attempts.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Add Entry'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enter the IP addresses you wish to be ignored by the PBX in regards to failed SIP registration attempts. The IP address field will accept many different formats of IP address (e.g. - 10.0.0.1/24 is accepted as well as 192.168.1.1).<br />
|}<br />
'''''Be sure to Use the "Save Changes" button at the bottom of the page and the "Apply Changes" button at the top right to commit any of these settings changes to the database'''''<br />
<br />
== <span class="mw-headline" id="Disable_Log_Set_Security_Setting">Disable Log Watch + Ban Service </span> ==<br />
<br />
=== '''Steps:''' ===<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <sub><small>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</small></sub> <br />
#'''Disable''' the '''Log Watch Ban Service '''by setting the parameter to “'''No'''” on the drop-down list. [[File:Disable LWnB.png|frameless|632x632px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
It should be noted that the Log Watch is not intended to be the only line of defense for security. It is best practice, if you are being attacked by an intruder, to permanently ban the offending IP address at the router/firewall level. This keeps the problem traffic off your LAN.</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=Log_Watch_and_Ban&diff=5072Log Watch and Ban2024-03-18T15:02:12Z<p>Mike Lunn: </p>
<hr />
<div>==<span class="mw-headline" id="Log_Watch.2FBan_Service">Log Watch + Ban Service </span>==<br />
<br />
This feature allows the PBX to monitor the SIP registration traffic and ban any IP address that makes 3 failed registration attempts. The IP address will be banned for either 3 days or until the service is restarted. Configuration settings allow you to ignore (not monitor) IP addresses attempting registration, as well as allowing you to manually add addresses you want the system to ignore. If you set up an Admin Email Address under PBX Setup>General and have Unified Messaging configured, the PBX will send you an email any time an IP address is banned via this feature. Follow this link to see what a [http://wiki.ipitomy.com/wiki/Ban_Email Ban Email] will look like.<br />
<br />
<br />
'''PRO Tip: If you are troubleshooting a single remote phone that has gone offline, this feature could be the reason. Confirm the user's IP address and make sure it's in the ignore list.'''<br />
<br />
==<span class="mw-headline" id="Enable_Log_Watch.2FBan_Service">Enable Log Watch + Ban Service </span>==<br />
<br />
=== '''Steps:''' ===<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <small><sub>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</sub></small> <br />
#'''Enable''' the '''Log Watch Ban Service '''by setting the parameter to “'''Yes'''” on the drop-down list. [[File:LWnB.Enable1.png|frameless|596x596px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
Once you have enabled the Log Watch/Ban Services, you will be able to configure the parameters for the security settings.<br />
<br />
== Settings ==<br />
The following screenshot and table describes the settings for the Log Watch and Ban feature.<br />
<br />
[[File:LWnB settings.png|frameless|722x722px]]<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Sections/Fields'''</center><br />
! style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Description'''</center><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Service is currently Running '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This indicates the status of the service, either '''Running''' or '''Not Running'''.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Reload Button'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Restarts the Ban service, clearing any existing banned IP addresses.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Enable Log Watch & Ban Service '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Set to Yes and the PBX will monitor failed SIP registration attempts. 5 failed attempts and the IP is blocked for:<br />
*3 days<br />
*or Until system reboot<br />
*or Until the r'''eload''' button is clicked<br />
<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Ignore IPs in SIP LocalNets '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | If set to Yes, this service will not ban IP addresses which have been specified in '''PBXSetup>SIP'''. When set to '''No''', all IP addresses will be banned after three failed attempts to register unless they are entered into the "''Ignoring Addresses''" list below.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Ignoring Addresses'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Lists the addresses that were manually entered to be ignored in regards to failed SIP registration attempts.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Add Entry'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enter the IP addresses you wish to be ignored by the PBX in regards to failed SIP registration attempts. The IP address field will accept many different formats of IP address (e.g. - 10.0.0.1/24 is accepted as well as 192.168.1.1).<br />
|}<br />
'''''Be sure to Use the "Save Changes" button at the bottom of the page and the "Apply Changes" button at the top right to commit any of these settings changes to the database'''''<br />
<br />
== <span class="mw-headline" id="Disable_Log_Set_Security_Setting">Disable Log Watch + Ban Service </span> ==<br />
<br />
=== '''Steps:''' ===<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <sub><small>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</small></sub> <br />
#'''Disable''' the '''Log Watch Ban Service '''by setting the parameter to “'''No'''” on the drop-down list. [[File:Disable LWnB.png|frameless|632x632px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
It should be noted that the Log Watch is not intended to be the only line of defense for security. It is best practice, if you are being attacked by an intruder, to permanently ban the offending IP address at the router/firewall level. This keeps the problem traffic off your LAN.</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=Log_Watch_and_Ban&diff=5071Log Watch and Ban2024-03-18T13:25:50Z<p>Mike Lunn: </p>
<hr />
<div>==<span class="mw-headline" id="Log_Watch.2FBan_Service">Log Watch + Ban Service </span>==<br />
<br />
This feature allows the PBX to monitor the SIP registration traffic and ban any IP address that makes 3 failed registration attempts. The IP address will be banned for either 3 days or until the service is restarted. Configuration settings allow you to ignore (not monitor) IP addresses attempting registration, as well as allowing you to manually add addresses you want the system to ignore. If you set up an Admin Email Address under PBX Setup=>General and have Unified Messaging configured, the PBX will send you an email any time an IP address is banned via this feature. Follow this link to see what a [http://wiki.ipitomy.com/wiki/Ban_Email Ban Email] will look like.<br />
<br />
<br />
'''PRO Tip: If you are troubleshooting a single remote phone that has gone offline, this feature could be the reason. Confirm the user's IP address and make sure it's in the ignore list.'''<br />
<br />
==<span class="mw-headline" id="Enable_Log_Watch.2FBan_Service">Enable Log Watch + Ban Service </span>==<br />
<br />
=== '''Steps:''' ===<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <small><sub>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</sub></small> <br />
#'''Enable''' the '''Log Watch Ban Service '''by setting the parameter to “'''Yes'''” on the drop-down list. [[File:LWnB.Enable1.png|frameless|596x596px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
Once you have enabled the Log Watch/Ban Services, you will be able to configure the parameters for the security settings.<br />
<br />
== Settings ==<br />
The following screenshot and table describes the settings for the Log Watch and Ban feature.<br />
<br />
[[File:LWnB settings.png|frameless|722x722px]]<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Sections/Fields'''</center><br />
! style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Description'''</center><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Service is currently Running '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This indicates the status of the service, either '''Running''' or '''Not Running'''.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Reload Button'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Restarts the Ban service, clearing any existing banned IP addresses.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Enable Log Watch & Ban Service '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Set to Yes and the PBX will monitor failed SIP registration attempts. 5 failed attempts and the IP is blocked for:<br />
*3 days<br />
*or Until system reboot<br />
*or Until the r'''eload''' button is clicked<br />
<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Ignore IPs in SIP LocalNets '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | If set to Yes, this service will not ban IP addresses which have been specified in '''PBXSetup>SIP'''. When set to '''No''', all IP addresses will be banned after three failed attempts to register unless they are entered into the "''Ignoring Addresses''" list below.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Ignoring Addresses'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Lists the addresses that were manually entered to be ignored in regards to failed SIP registration attempts.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Add Entry'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enter the IP addresses you wish to be ignored by the PBX in regards to failed SIP registration attempts. The IP address field will accept many different formats of IP address (e.g. - 10.0.0.1/24 is accepted as well as 192.168.1.1).<br />
|}<br />
'''''Be sure to Use the "Save Changes" button at the bottom of the page and the "Apply Changes" button at the top right to commit any of these settings changes to the database'''''<br />
<br />
== <span class="mw-headline" id="Disable_Log_Set_Security_Setting">Disable Log Watch + Ban Service </span> ==<br />
<br />
=== '''Steps:''' ===<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <sub><small>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</small></sub> <br />
#'''Disable''' the '''Log Watch Ban Service '''by setting the parameter to “'''No'''” on the drop-down list. [[File:Disable LWnB.png|frameless|632x632px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
It should be noted that the Log Watch is not intended to be the only line of defense for security. It is best practice, if you are being attacked by an intruder, to permanently ban the offending IP address at the router/firewall level. This keeps the problem traffic off your LAN.</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=Log_Watch_and_Ban&diff=5070Log Watch and Ban2024-03-15T18:46:45Z<p>Mike Lunn: </p>
<hr />
<div>==<span class="mw-headline" id="Log_Watch.2FBan_Service">Log Watch + Ban Service </span>==<br />
<br />
This feature allows the PBX to monitor the SIP registration traffic and ban any IP address that makes 3 failed registration attempts. The IP address will be banned for either 3 days or until the service is restarted. Configuration settings allow you to ignore (not monitor) IP addresses attempting registration, as well as allowing you to manually add addresses you want the system to ignore. If you set up an Admin Email Address under PBX Setup=>General and have Unified Messaging configured, the PBX will send you an email any time an IP address is banned via this feature. Follow this link to see what a [http://wiki.ipitomy.com/wiki/Ban_Email Ban Email] will look like.<br />
<br />
<br />
'''PRO Tip: If you are troubleshooting a single remote phone that has gone offline, this feature could be the reason. Confirm the user's IP address and make sure it's in the ignore list.'''<br />
<br />
==<span class="mw-headline" id="Enable_Log_Watch.2FBan_Service">Enable Log Watch + Ban Service </span>==<br />
<br />
=== '''STEPS:''' ===<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <small><sub>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</sub></small> <br />
#'''Enable''' the '''Log Watch Ban Service '''by setting the parameter to “'''Yes'''” on the drop-down list. [[File:LWnB.Enable1.png|frameless|596x596px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
Once you have enabled the Log Watch/Ban Services, you will be able to configure the parameters for the security settings.<br />
<br />
== Settings ==<br />
The following screenshot and table describes the settings for the Log Watch and Ban feature.<br />
<br />
[[File:LWnB settings.png|frameless|722x722px]]<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Sections/Fields'''</center><br />
! style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Description'''</center><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Service is currently Running '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This indicates the status of the service, either '''Running''' or '''Not Running'''.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Reload Button'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Restarts the Ban service, clearing any existing banned IP addresses.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Enable Log Watch & Ban Service '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Set to Yes and the PBX will monitor failed SIP registration attempts. 5 failed attempts and the IP is blocked for:<br />
*3 days<br />
*or Until system reboot<br />
*or Until the r'''eload''' button is clicked<br />
<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Ignore IPs in SIP LocalNets '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | If set to Yes, this service will not ban IP addresses which have been specified in '''PBXSetup>SIP'''. When set to '''No''', all IP addresses will be banned after three failed attempts to register unless they are entered into the "''Ignoring Addresses''" list below.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Ignoring Addresses'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Lists the addresses that were manually entered to be ignored in regards to failed SIP registration attempts.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Add Entry'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enter the IP addresses you wish to be ignored by the PBX in regards to failed SIP registration attempts. The IP address field will accept many different formats of IP address (e.g. - 10.0.0.1/24 is accepted as well as 192.168.1.1).<br />
|}<br />
'''''Be sure to Use the "Save Changes" button at the bottom of the page and the "Apply Changes" button at the top right to commit any of these settings changes to the database'''''<br />
<br />
== <span class="mw-headline" id="Disable_Log_Set_Security_Setting">Disable Log Watch + Ban Service </span> ==<br />
<br />
=== '''STEPS:''' ===<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <sub><small>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</small></sub> <br />
#'''Disable''' the '''Log Watch Ban Service '''by setting the parameter to “'''No'''” on the drop-down list. [[File:Disable LWnB.png|frameless|632x632px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
It should be noted that the Log Watch is not intended to be the only line of defense for security. It is best practice, if you are being attacked by an intruder, to permanently ban the offending IP address at the router/firewall level. This keeps the problem traffic off your LAN.</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=Log_Watch_and_Ban&diff=5069Log Watch and Ban2024-03-15T18:03:32Z<p>Mike Lunn: </p>
<hr />
<div>==<span class="mw-headline" id="Log_Watch.2FBan_Service">Log Watch + Ban Service </span>==<br />
<br />
This feature allows the PBX to monitor the SIP registration traffic and ban any IP address that makes 3 failed registration attempts. The IP address will be banned for either 3 days or until the service is restarted. Configuration settings allow you to ignore (not monitor) IP addresses attempting registration, as well as allowing you to manually add addresses you want the system to ignore. If you set up an Admin Email Address under PBX Setup=>General and have Unified Messaging configured, the PBX will send you an email any time an IP address is banned via this feature. Follow this link to see what a [http://wiki.ipitomy.com/wiki/Ban_Email Ban Email] will look like.<br />
<br />
==<span class="mw-headline" id="Enable_Log_Watch.2FBan_Service">Enable Log Watch + Ban Service </span>==<br />
<br />
=== '''STEPS:''' ===<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <small><sub>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</sub></small> <br />
#'''Enable''' the '''Log Watch Ban Service '''by setting the parameter to “'''Yes'''” on the drop-down list. [[File:LWnB.Enable1.png|frameless|596x596px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
Once you have enabled the Log Watch/Ban Services, you will be able to configure the parameters for the security settings.<br />
<br />
== Settings ==<br />
The following screenshot and table describes the settings for the Log Watch and Ban feature.<br />
<br />
[[File:LWnB settings.png|frameless|722x722px]]<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Sections/Fields'''</center><br />
! style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Description'''</center><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Service is currently Running '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This indicates the status of the service, either '''Running''' or '''Not Running'''.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Reload Button'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Restarts the Ban service, clearing any existing banned IP addresses.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Enable Log Watch & Ban Service '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Set to Yes and the PBX will monitor failed SIP registration attempts. 5 failed attempts and the IP is blocked for:<br />
*3 days<br />
*or Until system reboot<br />
*or Until the r'''eload''' button is clicked<br />
<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Ignore IPs in SIP LocalNets '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | If set to Yes, this service will not ban IP addresses which have been specified in '''PBXSetup>SIP'''. When set to '''No''', all IP addresses will be banned after three failed attempts to register unless they are entered into the "''Ignoring Addresses''" list below.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Ignoring Addresses'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Lists the addresses that were manually entered to be ignored in regards to failed SIP registration attempts.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Add Entry'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enter the IP addresses you wish to be ignored by the PBX in regards to failed SIP registration attempts. The IP address field will accept many different formats of IP address (e.g. - 10.0.0.1/24 is accepted as well as 192.168.1.1).<br />
|}<br />
'''''Be sure to Use the "Save Changes" button at the bottom of the page and the "Apply Changes" button at the top right to commit any of these settings changes to the database'''''<br />
<br />
== <span class="mw-headline" id="Disable_Log_Set_Security_Setting">Disable Log Watch + Ban Service </span> ==<br />
<br />
=== '''STEPS:''' ===<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <sub><small>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</small></sub> <br />
#'''Disable''' the '''Log Watch Ban Service '''by setting the parameter to “'''No'''” on the drop-down list. [[File:Disable LWnB.png|frameless|632x632px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
It should be noted that the Log Watch is not intended to be the only line of defense for security. It is best practice, if you are being attacked by an intruder, to permanently ban the offending IP address at the router/firewall level. This keeps the problem traffic off your LAN.<br />
<br />
<br />
'''PRO Tip: If you are troubleshooting a single remote phone that has gone offline, this feature could be the reason. Confirm the user's IP address and make sure it's in the ignore list.'''</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=Log_Watch_and_Ban&diff=5068Log Watch and Ban2024-03-15T18:01:14Z<p>Mike Lunn: </p>
<hr />
<div>==<span class="mw-headline" id="Log_Watch.2FBan_Service">Log Watch + Ban Service </span>==<br />
<br />
This feature allows the PBX to monitor the SIP registration traffic and ban any IP address that makes 3 failed registration attempts. The IP address will be banned for either 3 days or until the service is restarted. Configuration settings allow you to ignore (not monitor) IP addresses attempting registration, as well as allowing you to manually add addresses you want the system to ignore. If you set up an Admin Email Address under PBX Setup=>General and have Unified Messaging configured, the PBX will send you an email any time an IP address is banned via this feature. Follow this link to see what a [http://wiki.ipitomy.com/wiki/Ban_Email Ban Email] will look like.<br />
<br />
==<span class="mw-headline" id="Enable_Log_Watch.2FBan_Service">Enable Log Watch + Ban Service </span>==<br />
<br />
'''STEPS:'''<br />
<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <small><sub>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</sub></small> <br />
#'''Enable''' the '''Log Watch Ban Service '''by setting the parameter to “'''Yes'''” on the drop-down list. [[File:LWnB.Enable1.png|frameless|596x596px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
Once you have enabled the Log Watch/Ban Services, you will be able to configure the parameters for the security settings.<br />
<br />
== Settings ==<br />
The following screenshot and table describes the settings for the Log Watch and Ban feature.<br />
<br />
[[File:LWnB settings.png|frameless|722x722px]]<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Sections/Fields'''</center><br />
| style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Description'''</center><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Service is currently Running '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This indicates the status of the service, either '''Running''' or '''Not Running'''.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Reload Button'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Restarts the Ban service, clearing any existing banned IP addresses.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Enable Log Watch & Ban Service '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Set to Yes and the PBX will monitor failed SIP registration attempts. 5 failed attempts and the IP is blocked for:<br />
*3 days<br />
*or Until system reboot<br />
*or Until the r'''eload''' button is clicked<br />
<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Ignore IPs in SIP LocalNets '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | If set to Yes, this service will not ban IP addresses which have been specified in '''PBXSetup>SIP'''. When set to '''No''', all IP addresses will be banned after three failed attempts to register unless they are entered into the "''Ignoring Addresses''" list below.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Ignoring Addresses'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Lists the addresses that were manually entered to be ignored in regards to failed SIP registration attempts.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Add Entry'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enter the IP addresses you wish to be ignored by the PBX in regards to failed SIP registration attempts. The IP address field will accept many different formats of IP address (e.g. - 10.0.0.1/24 is accepted as well as 192.168.1.1).<br />
|}<br />
<br />
==== Be sure to Use the "''Save Changes''" button at the bottom of the page and the "''Apply Changes''" button at the top right to commit any of these settings changes to the database ====<br />
<br />
<br />
<br />
==== <span class="mw-headline" id="Disable_Log_Set_Security_Setting">To Disable Log Watch + Ban Service </span> ====<br />
<br />
'''STEPS:'''<br />
<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <sub><small>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</small></sub> <br />
#'''Disable''' the '''Log Watch Ban Service '''by setting the parameter to “'''No'''” on the drop-down list. [[File:Disable LWnB.png|frameless|632x632px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
It should be noted that the Log Watch is not intended to be the only line of defense for security. It is best practice, if you are being attacked by an intruder, to permanently ban the offending IP address at the router/firewall level. This keeps the problem traffic off your LAN.<br />
<br />
<br />
'''PRO Tip: If you are troubleshooting a single remote phone that has gone offline, this feature could be the reason. Confirm the user's IP address and make sure it's in the ignore list.'''</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=Log_Watch_and_Ban&diff=5067Log Watch and Ban2024-03-15T17:58:56Z<p>Mike Lunn: </p>
<hr />
<div>=== <br/> ===<br />
<br />
==== <span class="mw-headline" id="Log_Watch.2FBan_Service">Log Watch + Ban Service </span> ====<br />
<br />
This feature allows the PBX to monitor the SIP registration traffic and ban any IP address that makes 3 failed registration attempts. The IP address will be banned for either 3 days or until the service is restarted. Configuration settings allow you to ignore (not monitor) IP addresses attempting registration, as well as allowing you to manually add addresses you want the system to ignore. If you set up an Admin Email Address under PBX Setup=>General and have Unified Messaging configured, the PBX will send you an email any time an IP address is banned via this feature. Follow this link to see what a [http://wiki.ipitomy.com/wiki/Ban_Email Ban Email] will look like.<br />
<br />
====<span class="mw-headline" id="Enable_Log_Watch.2FBan_Service">Enable Log Watch + Ban Service </span>====<br />
<br />
'''STEPS:'''<br />
<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <small><sub>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</sub></small> <br />
#'''Enable''' the '''Log Watch Ban Service '''by setting the parameter to “'''Yes'''” on the drop-down list. [[File:LWnB.Enable1.png|frameless|596x596px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
Once you have enabled the Log Watch/Ban Services, you will be able to configure the parameters for the security settings.<br />
<br />
<br />
The following screenshot and table describes the settings for the Log Watch and Ban feature.<br />
<br />
[[File:LWnB settings.png|frameless|722x722px]]<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Sections/Fields'''</center><br />
| style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Description'''</center><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Service is currently Running '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This indicates the status of the service, either '''Running''' or '''Not Running'''.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Reload Button'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Restarts the Ban service, clearing any existing banned IP addresses.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Enable Log Watch & Ban Service '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Set to Yes and the PBX will monitor failed SIP registration attempts. 5 failed attempts and the IP is blocked for:<br />
*3 days<br />
*or Until system reboot<br />
*or Until the r'''eload''' button is clicked<br />
<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Ignore IPs in SIP LocalNets '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | If set to Yes, this service will not ban IP addresses which have been specified in '''PBXSetup>SIP'''. When set to '''No''', all IP addresses will be banned after three failed attempts to register unless they are entered into the "''Ignoring Addresses''" list below.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Ignoring Addresses'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Lists the addresses that were manually entered to be ignored in regards to failed SIP registration attempts.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Add Entry'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enter the IP addresses you wish to be ignored by the PBX in regards to failed SIP registration attempts. The IP address field will accept many different formats of IP address (e.g. - 10.0.0.1/24 is accepted as well as 192.168.1.1).<br />
|}<br />
<br />
==== Be sure to Use the "''Save Changes''" button at the bottom of the page and the "''Apply Changes''" button at the top right to commit any of these settings changes to the database ====<br />
<br />
<br />
<br />
==== <span class="mw-headline" id="Disable_Log_Set_Security_Setting">To Disable Log Watch + Ban Service </span> ====<br />
<br />
'''STEPS:'''<br />
<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <sub><small>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</small></sub> <br />
#'''Disable''' the '''Log Watch Ban Service '''by setting the parameter to “'''No'''” on the drop-down list. [[File:Disable LWnB.png|frameless|632x632px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
It should be noted that the Log Watch is not intended to be the only line of defense for security. It is best practice, if you are being attacked by an intruder, to permanently ban the offending IP address at the router/firewall level. This keeps the problem traffic off your LAN.<br />
<br />
<br />
'''PRO Tip: If you are troubleshooting a single remote phone that has gone offline, this feature could be the reason. Confirm the user's IP address and make sure it's in the ignore list.'''</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=Log_Watch_and_Ban&diff=5066Log Watch and Ban2024-03-15T17:11:04Z<p>Mike Lunn: /* Enable Log Watch/Ban Service */</p>
<hr />
<div>=== <br/> ===<br />
<br />
==== <span class="mw-headline" id="Log_Watch.2FBan_Service">Log Watch + Ban Service </span> ====<br />
<br />
This feature allows the PBX to monitor the SIP registration traffic and ban any IP address that makes 3 failed registration attempts. The IP address will be banned for either 3 days or until the service is restarted. Configuration settings allow you to ignore (not monitor) IP addresses attempting registration, as well as allowing you to manually add addresses you want the system to ignore. If you set up an Admin Email Address under PBX Setup=>General and have Unified Messaging configured, the PBX will send you an email any time an IP address is banned via this feature. Follow this link to see what a [http://wiki.ipitomy.com/wiki/Ban_Email Ban Email] will look like.<br />
<br />
==== &nbsp;<span class="mw-headline" id="Enable_Log_Watch.2FBan_Service">Enable Log Watch + Ban Service </span>====<br />
<br />
'''STEPS:'''<br />
<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <small><sub>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</sub></small> <br />
#'''Enable''' the '''Log Watch Ban Service '''by setting the parameter to “'''Yes'''” on the drop-down list. [[File:LWnB.Enable1.png|frameless|596x596px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
Once you have enabled the Log Watch/Ban Services, you will be able to configure the parameters for the security settings.<br />
<br />
<br />
The following screenshot and table describes the settings for the Log Watch and Ban feature.<br />
<br />
[[File:LWnB settings.png|frameless|722x722px]]<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Sections/Fields'''</center><br />
| style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" |<center>'''Description'''</center><br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Service is currently Running '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This indicates the status of the service, either '''Running''' or '''Not Running'''.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Reload Button'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Restarts the Ban service, clearing any existing banned IP addresses.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Enable Log Watch & Ban Service '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Set to Yes and the PBX will monitor failed SIP registration attempts. 5 failed attempts and the IP is blocked for:<br />
*3 days<br />
*or Until system reboot<br />
*or Until the r'''eload''' button is clicked<br />
<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Ignore IPs in SIP LocalNets '''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | If set to Yes, this service will not ban IP addresses which have been specified in '''PBXSetup>SIP'''. When set to '''No''', all IP addresses will be banned after three failed attempts to register unless they are entered into the "''Ignoring Addresses''" list below.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''Ignoring Addresses'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Lists the addresses that were manually entered to be ignored in regards to failed SIP registration attempts.<br />
|-<br />
| style="border-width: 0.0069in medium 0.0069in 0.0069in; border-style: solid none solid solid; border-color: rgb(0, 0, 255) -moz-use-text-color rgb(0, 0, 255) rgb(0, 0, 255); padding: 0in 0.075in; text-align: center" |'''&nbsp;Add Entry'''<br /><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enter the IP addresses you wish to be ignored by the PBX in regards to failed SIP registration attempts. The IP address field will accept many different formats of IP address (e.g. - 10.0.0.1/24 is accepted as well as 192.168.1.1).<br />
|}<br />
<br />
==== Be sure to Use the "''Save Changes''" button at the bottom of the page and the "''Apply Changes''" button at the top right to commit any of these settings changes to the database ====<br />
<br />
<br />
<br />
==== <span class="mw-headline" id="Disable_Log_Set_Security_Setting">To Disable Log Watch + Ban Service </span> ====<br />
<br />
'''STEPS:'''<br />
<br />
[[File:PBXSetupGeneral.png|frameless|187x187px]]<br />
<br />
#From the '''PBX Setup'''->'''General '''page, locate the '''Security Settings '''[[File:SecuritySettings.png|frameless|634x634px]] <sub><small>(use the '''Ctrl+F''' feature in your browser to search for the word "'''''security'''''" if you are having trouble scrolling to it).</small></sub> <br />
#'''Disable''' the '''Log Watch Ban Service '''by setting the parameter to “'''No'''” on the drop-down list. [[File:Disable LWnB.png|frameless|632x632px]]<br />
#Click the "'''Save Changes'''" button at the bottom of the page to save the changes. Be sure to also click "Apply Changes" at the top right to put the changes into effect.<br />
<br />
It should be noted that the Log Watch is not intended to be the only line of defense for security. It is best practice, if you are being attacked by an intruder, to permanently ban the offending IP address at the router/firewall level. This keeps the problem traffic off your LAN.<br />
<br />
<br />
'''PRO Tip: If you are troubleshooting a single remote phone that has gone offline, this feature could be the reason. Confirm the user's IP address and make sure it's in the ignore list.'''</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:Disable_LWnB.png&diff=5065File:Disable LWnB.png2024-03-15T17:01:28Z<p>Mike Lunn: </p>
<hr />
<div>Disable LWnB</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:LWnB_settings.png&diff=5064File:LWnB settings.png2024-03-15T16:27:14Z<p>Mike Lunn: </p>
<hr />
<div>LWnB settings</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:LWnB.Enable1.png&diff=5063File:LWnB.Enable1.png2024-03-15T16:23:30Z<p>Mike Lunn: </p>
<hr />
<div>LWnB.Enable</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:SecuritySettings.png&diff=5062File:SecuritySettings.png2024-03-15T16:18:02Z<p>Mike Lunn: </p>
<hr />
<div>SecuritySettings</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:LWnB.Enable.png&diff=5061File:LWnB.Enable.png2024-03-15T16:13:06Z<p>Mike Lunn: </p>
<hr />
<div>LWnB.Enable</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:PBXSetUp.General.png&diff=5060File:PBXSetUp.General.png2024-03-15T16:03:37Z<p>Mike Lunn: </p>
<hr />
<div>PBXSetUp.General Menu Screenshot</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:PBXSetupGeneral.png&diff=5059File:PBXSetupGeneral.png2024-03-15T15:43:22Z<p>Mike Lunn: </p>
<hr />
<div>Screen shot of the menu items</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=Grandstream_410X_Setup&diff=5057Grandstream 410X Setup2024-03-13T14:05:30Z<p>Mike Lunn: /* Grandstream GXW 410X Gateway */</p>
<hr />
<div>== Grandstream GXW 410X Gateway and HT841 FXO FXS Gateway ==<br />
<br />
If you are installing and HT841 gateway, you will program it the same as the GXW 410X below with 2 added settings. <br />
<br />
# In the SIP provider page you will change the Port to Custom and make it 6062.<br />
# In the HT841 you will wet the FXO Port settings for the Hunt Group to port 1. Active, and the rest of the ports to 1.<br />
<br />
<br />
[[File:HT841.png|frameless|600x600px]]<br />
<br />
[[File:HT841 ports.png|none|thumb|600x600px]]<br />
<br />
<br />
<br />
Description<br />
<br />
The following configuration guide is for use setting up the Grandstream GXW410X gateways with analog circuits.<br />
<br />
NOTE: This guide is based upon the most current software from Grandstream. However if you have older firmware this is a link to the older guide which documents and covers the older firmware. &nbsp;The 4104 and 4108 use the exact same firmware as each other and have the same interface.<br />
<br />
[http://wiki.ipitomy.com/images/5/57/Tech_Bulletin_2011-008_Grandstream_Configuration_Guide.pdf http://wiki.ipitomy.com/images/5/57/Tech_Bulletin_2011-008_Grandstream_Configuration_Guide.pdf]<br />
<br />
[[File:Gstream1.JPG|File:Gstream1.JPG]]<br />
<br />
=== Procedure—Connections ===<br />
<br />
1. Connect each analog circuit to the desired FXO port, as above<br />
<br />
2. Connect the Grandstream WAN port to an available LAN port of the network switch/router being used on site.<br />
<br />
[[File:Gstream2.JPG|File:Gstream2.JPG]]<br />
<br />
=== Procedure—Power Up and Login ===<br />
<br />
1. Power up the unit and identify its assigned IP address. (Typically assigned from the DCHP server of the host router.)<br />
<br />
2. Use your browser to access the Grandstream by inputting the IP Address assigned to it. The IP Address assigned by your router via DHCP can be discovered several ways – the easiest of which is likely by accessing the router’s connected devices page and finding it listed there.<br />
<br />
3. When the Grandstream page is accessed, input the password (admin at default) and navigate to the pages below making the changes as defined.<br />
<br />
=== IMPORTANT: Procedure Line Setup<br/> ===<br />
<br />
On first login to the Grandstream, you will be brought to the following page.<br />
<br />
[[File:GrandstreamCPT.jpg|File:GrandstreamCPT.jpg]]<br />
<br />
In ALL new installs once you have the device on the Network and lines connected, you should run each of these tests. The first is for Call quality and is MOST important. As this test matches line impedance which if it is in variance can cause echo and poor calls. The second allows the device to learn Call Progress Tones (CPT) and is also very important so that the Unit can learn disconnect and busy tones on the lines. NOTE: The Grandstream can learn a Disconnect Supervision Current drop and a busy tone for disconnect. Lastly is the test for CID. This is also important and additionally can detect CID presence on the line. For proper performance of the Grandstream Device these tests SHOULD NOT be skipped.<br />
<br />
NOTE: These tests should be performed at the site and with the lines that the unit is intended to be in service upon.<br />
<br />
=== Procedure—Configuration<br/> ===<br />
<br />
1. Navigate to the Networks Basic Setting page and input the data as in the example.<br />
<br />
[[File:SIP3.jpg|File:SIP3.jpg]]<br/>2. Assign a Static IP Address. The device must be found by the IPBX regardless of incidental changes and network adjustments. For this reason its best to change the IP Address to Static and assign an address that is out of range of those assigned for DCHP subscription. (E.g. if the router will assign DCHP Addresses from 192.168.1.1 ~ 192.168.1.50 you should select an IP Address out of this range ...192.168.1.200 would work unless it is being used elsewhere.)<br/>3. Use the other information provided by the DCHP assignment process in the remaining data fields; Subnet is usually 255.255.255.0. The Default Router Address must be that of the router the same one that assigns DCHP IP Addresses. DNS should also be the router since it will direct traffic.<br/>4. Click the save button. This saves information on this page before moving on.<br/>5. Navigate to the FXO Lines page. Then Select Dialing on the left.<br/>6. Change the Stage Method(1/2)<br/>Ch1-4:1;<br />
<br />
[[File:Gxw410x stagemethod.PNG|File:Gxw410x stagemethod.PNG]]<br />
<br />
<br/>7. Navigate to Settings and then select Channels Settings on the left. Program DTMF Methods to ch1-4:2;. Program the Unconditional Call Forward to VOIP: to include the DID (Direct Inward Dial) number(s) that are to be routed.This routing is accomplished by Profiles 1, 2 & 3. Usually only one is necessary.This data field is the routing of the calls that are received on this FXO circuit (It is recomended to use our example on this line which is<br/>ch1:1111;ch2:2222;ch3:3333;ch4:4444;<br/>This will create "virtual DIDs" of 1111, 2222, etc, that allow you to enter DIDs in the PBX under the SIP Provider so you can route calls to different locations based on what line they came in on.&nbsp; We have programmed the Grandstream to route calls that have been received to the SIP Server using Profile 1.<br />
<br />
[[File:Gstream3.JPG|File:Gstream3.JPG]]<br />
<br />
8.Click the save button.<br />
<br />
=== Procedure—Configuration Profile ===<br />
<br />
[[File:SIP.jpg|File:SIP.jpg]]<br />
<br />
1. Navigate to the Accounts=>Account 1=>General Settings page.<br/>2. Here the SIP Server must be programmed. Set this to be the IP Address of the IPBX. In our example, the address is 192.168.2.153.<br/>3. Also be sure that the SIP Registration field is set to No.<br/>4.Click the save button.<br/>5.The Grandstream configuration is now complete. However if you wish to make changes to the dial plan allowed digits you must also program that information.<br/>Note: At default the Grandstream allows only digits 0-9 to be sent to the connected PSTN circuit. If you want to use PSTN features like call forward you will need to change the Outgoing Dial Plan field to;<br/>{x+ | [x*]+}<br />
<br />
[[File:Sip2.jpg|File:Sip2.jpg]]<br/>to be able to send a * to outside IVR's<br/>6. When programming is complete in the Grandstream, click submit will commit the changes saved thus far to memory and make them operational. Continue to Procedure Configuring the IPitomy IP PBX<br />
<br />
[[File:Gstream5.JPG|File:Gstream5.JPG]]<br />
<br />
=== Procedure—Configuring the IPitomy IP PBX for Grandstream GXW 410x ===<br />
<br />
1.In the IPitomy IPBX set the fields as you see them below... using the Static IP Address assigned to the Procedure—Configuration step previously completed.. (In our example we assigned the Grandstream an IP Address of 192.168.2.9. This becomes the ―Host)<br />
<br />
2. Click “Save Changes”<br />
<br />
3. Then click on theApply Changes (upper right) to make these settings operational in the Ipitomy IPBX.<br />
<br />
4.Test the operation. Make a call into each of the Grandstream ports that have circuits and assure that they are being routed as defined in Call Routing—Incoming.<br />
<br />
&nbsp;5.Test the operation. Make a call at an Ipitomy extension using a calling pattern as defined in Call Routing Outgoing to assure that the call that should be placed over the Grandstream ports are placed.<br />
<br />
=== Procedure—Configuring Optional Outbound Routing Methods ===<br />
<br />
The Grandstream allows for two methods of outbound dialing at the same time.<br />
<br />
Round-Robin (Linear Hunt)<br />
<br />
&nbsp;If you add the trunk to an outbound route in the PBX, the Grandstream will follow the Round-Robin rules, which are found on the Channels page. By default it will start at Line<br />
<br />
1, and move on until it finds an available channel to dial outbound.If you add the trunk to an outbound route and configure Prefix Digits to 99X where X is the port on the Grandstream you wish to use when placing this call (e.g. 991 is line 1). By doing this you can configure the calls to route out a particular line, or a different order if you add the trunk multiple times and prefix accordingly (992, 994, 991, 993, etc). The code of 99 can be changed on the Channels page in the Grandstream.<br />
<br />
1. Navigate to the Channels page<br />
<br />
2. Go to the Port Scheduling Schema (Voip->PSTN) section and input the code or codes that you wish (99x)<br />
<br />
=== Procedure—Configure Multiple Line Groups on Single Grandstream ===<br />
<br />
'''1 -''' In order to put the lines into separate outbound groups you will need to configure each round robin group under FXO Lines => Dialing. In this example lines 1-3 are in the first group and line 4 is standalone.<br />
<br />
[[File:GS RR Separate.PNG|File:GS RR Separate.PNG]]<br />
<br />
<br />
'''2 -''' After setting up the round robin groups you now have to configure the local SIP port for the groups. In this example channels 1-3 are using 5060 and incrementing by 2 (this is default behavior for multiple channels in a group, any call sent to 5060 will use the first available line in the group), channel 4 is alone listening on port 5160.<br />
<br />
[[File:GS RR Ports.PNG]]<br />
<br />
<br />
'''3 -''' After configuring the local SIP port you now need to configure the account SIP User ID, this will allow the PBX to differentiate between each line group on incoming calls. Lines 1-3 will give a user ID of 0001, and line 4 will give a user ID of 0002.<br />
<br />
[[File:GS RR Account.PNG]]<br />
<br />
'''4 -''' On the PBX side we will need to create two trunks, both pointing to the same IP address of the Grandstream, but each will have a different user. '''Be absolutely certain you configure the trunk with Insecure = No''', this setting will tell the PBX to consider the user when taking the call. Notice that on the 2nd trunk we've added the correct port number for line 4 and the correct User associated with line 4. These two settings are what make the 2nd trunk use line 4, the first trunk is using the default port of 5060 and therefore only needs the user to distinguish incoming calls.<br />
<br />
[[File:PBX RR Trunk.PNG]]<br />
<br />
Outgoing calls will now be sent to port 5060 on the Grandstream to use lines 1-3, calls sent to 5160 will use line 4. Incoming calls on lines 1-3 will hit the PBX with the user of 0001 which will select the first trunk, incoming calls on line 4 will hit the PBX with user 0002 selecting the 2nd trunk.<br />
<br />
== Remote Grandstream Configuration ==<br />
<br />
In order to get a Grandstream 410x working as a remote device, you must make a few changes from the standard, local configuration. Use this guide in conjunction with the standard guide.<br />
<br />
=== Grandstream Changes ===<br />
<br />
#On the Accounts=>Account X=>SIP Settings page, set SIP Registration to YES<br />
#Under the User Accounts page, configure one channel with login credentials:<br />
#Set the SIP server in the Profile to the PBX Public IP.<br />
<br />
[[File:Gxw410x remotesettings.PNG|File:Gxw410x remotesettings.PNG]]<br />
<br />
=== PBX SIP Provider Changes<br/> ===<br />
<br />
#Instead of entering an IP address for Host, set to “dynamic”<br />
#Set Register and Authentication to YES<br />
#Set Username and Name to the value entered as SIP User ID and Authenticate ID in the grandstream<br />
#Set Secret to the value entered for Authen Password in the grandstream<br />
<br />
Note: If the grandstream is not the only device at the remote site, then all remote SIP devices will need to have Can Reinvite set to YES.<br />
<br />
== Troubleshooting ==<br />
<br />
=== Procedure—Troubleshooting—Outbound Dialing ===<br />
<br />
If you having trouble dialing outbound make the following changes on the FXO Lines page:<br />
<br />
&nbsp;1. Tweak the Disconnect Threshold from 100 to 300ms.<br />
<br />
&nbsp;2. Tweak the Minimum Delay Before Dialing Out from 500 to 750ms.<br />
<br />
=== Procedure—Troubleshooting—Call Quality ===<br />
<br />
&nbsp;If you are having call quality issues try the following changes on the Channels page:<br />
<br />
&nbsp;1.Set Silence Suppression from YES to NO.<br />
<br />
&nbsp;2. Set Echo Cancellation from YES to NO<br />
<br />
=== Procedure—Troubleshooting—Call Volume ===<br />
<br />
&nbsp;If you are having issue with call volume try the following changes on the Channels page:<br />
<br />
&nbsp;1.Increase/Decrease Tx to PSTN Audio Gain by increments of 3 for issues with external party volume.<br />
<br />
&nbsp;2. Increase/Decrease Rx from PSTN Audio Gain by increments of 3 for issues with internal party volume<br />
<br />
<span style="font-size:large">'''&nbsp;Procedure—Troubleshooting—Call Buzzing Noise'''</span><br />
<br />
If you are having issues with a buzz heard prior to a Menu prompt; try upgrading the Grandstream firmware:<br />
<br />
1. Navigate to Advanced Settings page<br />
<br />
2. Ensure HTTP is selected for the method to upgrade<br />
<br />
3. Set Firmware Server Path: to firmware.grandstream.com<br />
<br />
4. Set Automatic Upgrade to YES<br />
<br />
5. Set Allow DHCP Option 66 to override server to No Click Update at the bottom of the page<br />
<br />
6. Click Reboot The upgrade may take as long as 20min when done through the internet, so allow plenty of time for this. While upgrading the LED will blink. When the LED returns to normal, the device has completed its upgrade<br />
<br />
=== Procedure—Troubleshooting—Restore Factory Default ===<br />
<br />
To Restore Factory Defaults:<br />
<br />
1. While powered up, hold the recessed Reset button in for 7+ seconds<br />
<br />
'''<span style="font-size:large">[[File:Gstream6.JPG|File:Gstream6.JPG]]&nbsp;</span>'''<br />
<br />
'''<span style="font-size:large">Procedure Setup of QOS</span>'''<br />
<br />
1. Access the IP of the Grandstream.<br />
<br />
2. Navigate in the Grandstream Web Admin to Networks – Advanced Settings<br />
<br />
3. Set the Layer 3 Diff Serv Value to 24 Which is CS3 or in Binary 011000<br />
<br />
4. Submit your changes and reboot<br />
<br />
<br/>{{:Grandstream_FXO_FAQ}}</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:HT841_ports.png&diff=5056File:HT841 ports.png2024-03-13T14:04:47Z<p>Mike Lunn: </p>
<hr />
<div>jw</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:HT841.png&diff=5055File:HT841.png2024-03-13T14:01:12Z<p>Mike Lunn: </p>
<hr />
<div>jw</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=Yealink&diff=5054Yealink2024-02-09T16:45:18Z<p>Mike Lunn: /* Updating the Directory Button */</p>
<hr />
<div>Beginning in PBX software version 5.2.1-10, we have begun including more integrated support for Yealink phones. They can now be found via autodiscovery and assigned to extensions, although they do not currently respond to configure or restart commands. Yealink phones CAN autoprovision from the pbx once assigned, however, by either logging into each phone's webGUI, or using our quick setup utility. The quick setup utility can be downloaded here [https://www.dropbox.com/sh/hsdsk0lr00rnlr5/AAAN_y1742zX3OBJuF8L9Czwa/IPitomy/Util/YeaLink%20Configuration?dl=0&preview=QuickSetup.exe Yealink Quick Setup utility]<br />
<br />
<br />
<br />
== Auto Provisioning a Yealink Phone ==<br />
<br />
=== PBX ver 6.0.5 or later method ===<br />
<br />
Starting in version 6.0.5, we have added the ability to configure and restart Yealink phones from the autodiscovery section of the pbx, eliminating much of the process previously needed to set these phones up.<br />
<br />
1) Under Destinations=>Autodiscovery, after scanning the network, go to the commands tab and click the Yealink Detect link:<br />
<br />
[[File:Yealink detect.JPG|File:Yealink detect.JPG]]<br />
<br />
2) Press the Start button<br />
<br />
[[File:Yealink detect 2.JPG|File:Yealink detect 2.JPG]]<br />
<br />
3) In the list of phones discovered, you can now check the boxes, and assign, configure, and restart them as if they were IPitomy HD phones, using the buttons at the top of the page.<br />
<br />
'''Important notes:&nbsp;'''<br />
<br />
'''This only works for FACTORY DEFAULTED Yealink phones.&nbsp; Phones that have been previously provisioned will NOT respond to configure or restart commands from this process.'''<br />
<br />
'''The Yealink discovery function will run for about 10 minutes before shutting itself back off.&nbsp; You can restart it by going to the commands tab and hitting start, if it has stopped.&nbsp; If it is running, it will say "Listening" on that page.'''<br />
<br />
=== PBX ver 5.2 method ===<br />
<br />
You must assign a phone to an extension either manually or using Auto-Discovery:<br />
<br />
'''Manual''' – Navigate to Destinations -> Extensions -> Edit Extension -> Advanced and enter the MAC address of the phone into the “Phone MAC:” field.&nbsp; SAVE CHANGES then APPLY CHANGES.<br />
<br />
[[File:MACfield.jpg]]<br />
<br />
<br />
<br />
<br />
<br />
'''Auto Discovery''' - If the phones are on the same LAN as the PBX you can use Auto Discovery. Navigate to Destinations -> Extensions. Click the “Auto-Discovery” tab at the top, and then click “Auto-Discovery (scan network)”<br />
<br />
[[File:AutoDiscovery.jpg]]<br />
<br />
Once the scan has completed:<br />
<br />
1. Select the extension you would like to assign to the Yealink phone(s) from the drop down list.<br />
<br />
2. Check the box next to each Yealink phone you are assigning.<br />
<br />
3. Click the Assign button.<br />
<br />
[[File:AD Assign.jpg]]<br />
<br />
<br />
<br />
This will automate the process of entering the Yealink phone’s MAC address into each extensions Phone MAC field in it’s advanced settings section.<br />
<br />
►Yealink phones shown in the Auto Discovery section will not show up colored green even though they may well be assigned and using the PBX.&nbsp; The coloring is merely cosmetic and will not affect the operation of the phone.<br />
<br />
<br />
<br />
Once the phones are assigned to extensions they can now be provisioned, either manually or if the phones are on the same LAN as the PBX the Quick Setup utility can be used.<br />
<br />
*Log into the GUI interface of phone via its IP Address (user: admin/pass:admin)<br />
*Navigate to Settings=>Auto Provision<br />
*If the phone is local: Set Server URL to<pre>TFTP://<IP address of pbx>/</pre><br />
*If the phone is remote: Set server URL to<pre>http://<public IP address of pbx>/ippbx/phonecfg/</pre><br />
*If the phone is remote: Set the username to admin, and the password to (Password is found under PBX Setup > Phone Global > Phone HTTP Download)<br />
*Click Confirm at the bottom of the page<br />
*Click Auto Provision Now<br />
<br />
The phone's screen should change to indicate that it is updating its config, and will then register if successful.<br />
<br />
<br />
<br />
NOTE: All Yealink conference phones can use the CP860 phone type for provisioning<br />
<br />
NOTE: You can use the Yealink Generic phone type for provisioning a single extension to Yealink DECT Wireless phones W52P & W56P, additional extensions must be manually added.<br />
<br />
=== Quick Setup Guide ===<br />
<br />
Use this in conjunction with the quick setup utility<br />
<br />
*[https://www.dropbox.com/s/vejpyzfxnx9oqw2/Quick_Setup_Instructions.pdf?dl=0 Yealink Quick Setup Guide]<br />
*[https://www.dropbox.com/sh/hsdsk0lr00rnlr5/AAAN_y1742zX3OBJuF8L9Czwa/IPitomy/Util/YeaLink%20Configuration?dl=0&preview=QuickSetup.exe Yealink Quick Setup utility]<br />
*When using the Quick Setup Utility with remote phones the correct provisioning URL syntax is:&nbsp;<br />
<pre>http://admin:1234@<public IP of PBX>/ippbx/phonecfg</pre><br />
<br />
== Provisioning a Yealink DECT phone ==<br />
<br />
* Porvisioning a Yealink DECT phone is the same as a regular phone, plus a few setps.<br />
* Set the extension Phone Type in the pbx to Yealink Generic.<br />
* Enter the MAC address of the base. Save and apply changes.<br />
* In base GUI enter in the provisioning URL. HTTP for remote extensions(also requires username and password from PBX Setup > Phone Global > Phone HTTP Download), and TFTP for local(local does not require a username and password.<br />
<br />
[[File:Dect4.png|none|thumb|800x800px]]<br />
[[File:Dect6.png|none|frame]]<br />
<br />
* Once you have the provisioning filled in go to the bottom of the page and hit Confirm. Then hit Auto Provision Now.<br />
* once the base is provisioned you can add more extensions to the base, or more phones to Account one.<br />
* If you are adding phones to use the same extension see the example below.<br />
<br />
[[File:Dect.png|none|frame]]<br />
<br />
* If you are adding extensions to the base see the example below. <br />
<br />
[[File:Dect2.png|none|frame]]<br />
<br />
* You will also need to change the settings in the extension in the pbx if you are adding extensions. See the example below.<br />
<br />
[[File:Dect7.png|none|frame]]<br />
<br />
* When you are adding handsets tio the base, the password on the phone is 0000. Start Registration on the base and then navigate on the handset by clicking OK, then select settings, and number 6 for registration. Select Register Handset, and then select your base. Once it finds the base, it will ask for the password which is 0000.<br />
<br />
[[File:Dect33.jpg|none|frame]]<br />
<br />
== Additional programming tips: ==<br />
<br />
== Updating the Directory Button ==<br />
<br />
* You can update the Directory button on the phone so it will use the Remote Phonebook from the pbx.<br />
* Also make sure you add the command to allow the phones to use the directory to the global template in the pbx. it is: features.remote_phonebook.enable = 1<br />
* Program the Programmable Softkey 2 to XML Phonebook and label it Directory<br />
* Make sure you have the URL for the Remote Phonebook for the pbx the phone is registered to. Here is a cloud instance which requires the username and password for HTTP Download which is found under PBX Setup > Phone Global > Phone HTTP Download. example: http://admin:JH5BmmyhqT3ZKk3N@c0060.ec2.ipitomy.com/ippbx/phonecfg//RemotePhonebook.xml<br />
* You can name the Display Name whatever you want.<br />
<br />
[[File:Directory button.jpg|frame|alt=|none]]<br />
[[File:Directory.jpg|none|frame]]<br />
<br />
* Below is a URL for a local (LAN) phone.<br />
[[File:Local dir2.jpg|none|frame]]<br />
<br />
== Keys ==<br />
*When configuring the Park key manually, set the type to DTMF, and the value to ##700#.<br />
*When configuring a Record key manually, set the type to DTMF, and the value to *#<br />
*When configuring the Day/Night key manually, set the type to BLF and the value to ff.<br />
<br />
*Under the DSS key tab is a link for Line Keys. Be sure to set the Line Keys to Account 1 if you want them to function as a line key, otherwise you can configure them just like any other programmable key.<br />
*<div>Yealink Phones - Blind BLF transfers to voicemail</div><div>Use a prefix key on the Yealink phones to handle blind transfers directly to a BLF extensions voicemail.</div><div>Key Type: Prefix&nbsp; &nbsp; &nbsp;Label: VM Xfer&nbsp; &nbsp; &nbsp;Value: *</div><div>While on the call press: TRANSFER -> VM Xfer -> BLF of the extension -> TRANSFER</div><br />
*<div>EXP20 Expansion module for Yealink T2 Series phones - Key #1 AND Key #21 must be left blank in order for the Page Switch to work properly.</div><br />
<div><br/></div><br />
To Remove/Disable the DND Softkey on Yealink Phones:<br />
<br />
Add this line:&nbsp; features.dnd.allow = 0<br />
<br />
to the Yealink Phone Configuration Template found in PBX Setup -> Phone Global. (add the line to the "Options found in the MAC config" section) Save and Apply settings then reboot the phones.<br />
<br />
NOTE: Yealink T27 models the DND Softkey remains visible on the phone, but it is disabled so pressing it will not activate DND mode.<br />
<br />
----<br />
<br />
== Multicast ==<br />
<br />
To set up multicast on your Yealink phone:<br />
<br />
*Log into the GUI interface of phone via its IP Address (user: admin/pass:admin)<br />
*Navigate to Contacts=>MulticastIP<br />
*Populate the Listening Address field with the mutlicast IP of the multicast group built in the PBX, followed by a colon and the port configured for the group.<br />
**eg. 225.5.5.5:1235<br />
*Populate the Label field with a name that will display on the LCD when paged by the multicast group<br />
*Click the Confirm key and your settings will be saved, allowing the phone to receive multicast pages.<br />
<br />
A dealer has brought to our attention this link to a Yealink forum that has a firmware for multicast. I know in our testing, the .143 version had the settings needed. But its possible you may need this version as that is what the dealer needed, so we are linking to the information.<br />
<br />
[http://forum.yealink.com/forum/showthread.php?tid=189&page=3 http://forum.yealink.com/forum/showthread.php?tid=189&amp;page=3]<br />
<br />
----<br />
<br />
<br />
== Tones ==<br />
<br />
Yealink phones do play a tone when they receive a unicast page, it is tied into the ringer volume, so if it is set too low it is very difficult to hear. There is currently no way to use another tone for this, but we can tweak the tone that does play a little bit so that it can be better heard. Log into the phones web interface, click the "Settings" tab at the top, and then select "Tones" from the menu on the left.<br />
<br />
The "Auto Answer" tone is what plays when the phone receives a unicast page.&nbsp; We can adjust the frequency of that tone to be a little bit more noticable then the default.&nbsp; We recommend setting the Auto Answer field to:<br />
<br />
2000/500,0/1000<br />
<br />
then click "Confirm" to save.<br />
<br />
[[File:Yealink Tones1.jpg]]<br />
<br />
----<br />
<br />
== Enable and Configure User Access Levels ==<br />
<br />
Here is what you need to do to implement User Access Levels on Yealink phones. Add the following lines (colored green) to the Common Config section of the Yealink Phone Configuration Template found in PBX Setup -> Phone Global:<br />
<br />
To enable user access levels add this line:<br />
<br />
<span style="color:#008000;">static.security.var_enable = 1</span><br />
<br />
Set default user access level to user:<br />
<br />
<span style="color:#008000;">static.security.default_access_level = 0</span><br />
<br />
URL path for WebItemsLevel.cfg replace IP with what the PBX is set to:<br />
<br />
<span style="color:#008000;">static.web_item_level.url = tftp://192.168.1.249/WebItemsLevel.cfg</span><br />
<br />
Set passwords change newpassword for each login level:<br />
<br />
<span style="color:#008000;">static.security.user_name.admin = admin</span><br />
<br />
<span style="color:#008000;">static.security.user_password = admin:newpassword</span><br />
<br />
<span style="color:#008000;">static.security.user_name.var = var</span><br />
<br />
<span style="color:#008000;">static.security.user_password = var:newpassword</span><br />
<br />
<span style="color:#008000;">static.security.user_name.user = user</span><br />
<br />
<span style="color:#008000;">static.security.user_password = user:newpassword</span><br />
<br />
Upload the WebItemsLevel.cfg file to the TFTP Files section found in PBX Setup -> Services this is the file that sets level access to every option and setting on the Yealink phones. I already set this one to lock out every setting that could alter the phones operation using the phone menu in any way, however feel free to edit it as needed.<br />
<br />
Turning on the user access levels activates a third login "var" we recommend to just set the password for var to be the same as the admin password.<br />
<br />
Also when we set the default user level to "user", pressing and holding the OK button for 5 seconds to return the phone to factory defaults will no longer work since that is an admin level function.<br />
<br />
Save and Apply Changes, then reboot the phones to download the new configuration.<br />
<br />
<br />
<br />
Here is the WebItemsLevel.cfg file (you will need to un-zip it first)<br />
<br />
FILE LINK: [[/images/4/46/WebItemsLevel.zip|WebItemsLevel.zip]]<br />
<br />
The numbers after each line entry define the user level needed to access that particular setting/feature.<br />
<br />
The settings that relate to accessing settings/features by using the Menu in the phone are found under the [GUI] section.<br />
<br />
0 = User<br />
<br />
1 = Var<br />
<br />
2 = Admin<br />
<br />
----<br />
<br />
== Remote Phonebook files ==<br />
<br />
Yealink phones use a specific XML format for remote phonebook files.<br />
<br />
Here is an example, red text can be changed:<br />
<div><div>&lt;?xml version="1.0" encoding="UTF-8"?&gt;</div><div><'''<span style="color:#ff0000;">CompanyName</span>'''IPPhoneDirectory></div><div><br/></div><div>&nbsp; &nbsp;&lt;DirectoryEntry&gt;</div><div>&nbsp; &nbsp; &nbsp; &lt;Name&gt;'''<span style="color:#ff0000;">Spanky McFarland</span>'''&lt;/Name&gt;</div><div>&nbsp; &nbsp; &nbsp; &lt;Telephone&gt;<span style="color:#ff0000;">'''101'''</span>&lt;/Telephone&gt;</div><div>&nbsp; &nbsp;&lt;/DirectoryEntry&gt;</div><div><br/></div><div><div>&nbsp; &nbsp;&lt;DirectoryEntry&gt;</div><div>&nbsp; &nbsp; &nbsp; &lt;Name&gt;'''<span style="color:#ff0000;">Buckwheat</span>'''&lt;/Name&gt;</div><div>&nbsp; &nbsp; &nbsp; &lt;Telephone&gt;<span style="color:#ff0000;">'''103'''</span>&lt;/Telephone&gt;</div><div>&nbsp; &nbsp;&lt;/DirectoryEntry&gt;</div></div><div><br/></div><div>&nbsp; &nbsp;&lt;DirectoryEntry&gt;</div><div>&nbsp; &nbsp; &nbsp; &lt;Name&gt;'''<span style="color:#ff0000;">Alfalfa Switzer</span>'''&lt;/Name&gt;</div><div>&nbsp; &nbsp; &nbsp; &lt;Telephone&gt;<span style="color:#ff0000;">'''102'''</span>&lt;/Telephone&gt;</div><div>&nbsp; &nbsp;&lt;/DirectoryEntry&gt;</div><div><br/></div><div></'''<span style="color:#ff0000;">CompanyName</span>'''IPPhoneDirectory></div><div><br/></div><div>save the file with .xml extension</div><div><br />
----<br />
<br/></div></div><br />
<br />
== Enhanced DSS Keys ==<br />
<br />
<span style="color: rgb(0, 0, 0); font-family: Verdana;">In Yealink V81 and greater firmware version, the phones support a feature called EDK (Enhanced DSS Keys) that can be used to program advanced dial strings.</span><br />
<br />
<span style="color: rgb(0, 0, 0); font-family: Verdana;">1.&nbsp; &nbsp; &nbsp; Modify the Yealink Global Template under PBX Setup -> Phone Global.&nbsp; Enable EDK feature via auto provision by entering the parameter as below:</span><br />
<br />
'''features.enhanced_dss_keys.enable=1'''<br />
<br />
Be sure to save and Apply Changes, then reboot the phone.<br />
<br />
Now there will be a "Custom" key type added to the phone istelf. Log into the phone and set a key to "Custom" and the set the value by using the EDK commands:<br />
<br />
<br/>$C&lt;command&gt;$<br />
<br />
*Hang up (hu)<br />
*hold (h)<br />
*waitconnect (wc)<br />
*pause &lt;number of seconds&gt; (p &lt;num sec&gt;) where the maximum value is 10<br />
<div>&nbsp; &nbsp; &nbsp;Example: 4411$Cwc$$Cp10$ defines dialing 4411>>waitconnect>>connected and lasts 10 seconds</div><div><br/></div><div><br/></div><div></div><div>$T&lt;type&gt;$</div><br />
*invite<br />
*dtmf<br />
*refer<br />
<br />
&nbsp; &nbsp; &nbsp;Example: *338$Tdtmf$ defines sending the *338 by the type of dtmf<br />
<br />
<br />
<br />
To program a custom key to dial VM pause a moment and then enter the VM PIN 4321:<br />
<br />
923$Cwc$$Cp2$4321$Tdtmf$<br />
<br />
<br />
<br />
<br />
<br />
<u>Agent Log IN / Log OUT using a custom key:</u><br />
<br />
Log IN example using agent number 444 and password 777:<br />
<br />
2*$Cwc$<span style="color:#ff0000;">444</span>#$Tdtmf$$Cp2$<span style="color:#ff0000;">777</span>#$Tdtmf$<br />
<br />
Log OUT example:<br />
<br />
3*$Cwc$<span style="color:#ff0000;">444</span>#$Tdtmf$<br />
<br />
== Hot Desking ==<br />
<br />
Yealink phones support hot desking via DSS key. At the moment, this has to be programmed directly on the yealink phone itself. In a future release we will have a key option on the pbx for autoprovisioning.<br />
<br />
[[File:Dss key.JPG|File:Dss key.JPG]]<br />
<br />
<br />
<br />
Pressing this button on the phone will bring up an on-screen prompt asking for the new extension and SIP password (found on destinations->extensions, target extension number, and under the advanced section).<br />
<br />
Entering the new extension information will keep your current sip server address (usually the pbx or cloud instance), and all of your current DSS keys, but will use the new extension number.&nbsp; Use the button again to change back to the previous extension as needed.<br />
<br />
NOTE: Be sure to avoid having 2 phones programmed with the same extension at the same time, as they will conflict over the registration.&nbsp; It's best to have specially designated "floating" extensions for phones that are expected to be used with hot desking.<br />
<br />
As a general tip, it may be advised, as an ease of use for the end user, to change the SIP password to something easier to type on the phones being used, such as an all-numeric password.&nbsp; If you do this, be sure you are also increasing pbx security to compensate, either via log watch & ban, or sip ACL rules, as making the password easier will also make it easier to guess for malicious outside attackers.<br />
<br />
== Fixes ==<br />
<br />
*T38G firmware version fixes an issue with Parked calls bonding with other calls incorrectly.&nbsp; Extract the .rom from the Zip folder and load it into the phone.<br />
<br />
[[File:38.70.0.143.zip|File:38.70.0.143.zip]]<br />
<br />
== Yealink Documentation ==<br />
<br />
The T29 guide covers basic usage of the entire T2 series of Yealink phones.&nbsp; The T48 guide covers basic usage of the entire T4 series of Yealink phones.<br />
<br />
[[File:Yealink SIP-T29G Quick Start Guide V82 20.pdf|File:Yealink SIP-T29G Quick Start Guide V82 20.pdf]]<br />
<br />
[[File:Yealink SIP-T48S Quick Start Guide V82 20.pdf|File:Yealink SIP-T48S Quick Start Guide V82 20.pdf]]<br />
<br />
<br />
<br />
== Yealink Power Usage ==<br />
<br />
[[File:Yealink PoE.jpg]]<br />
<br />
<br />
<br />
== Yealink Tips, Tricks and Useful Info ==<br />
<br />
=== Webgui login credentials ===<br />
The factory default login and password combo is admin/admin<br />
On PBX software version 6.0.5 or later on a provisioned phone, the login is admin and the password is IPitomy956<br />
<br />
=== Transfer/Park tips ===<br />
<br />
When transferring or parking a call, the "End Call" softkey does NOT complete the operation. It cancels it. In this case, it leaves the call on hold instead of moving it where it was intended to go. Complete the transfer with the "Transfer" softkey instead.<br />
<br />
<br/>Blind Transfer, Attended Transfer, Semi-Attended Transfer<br />
<br />
[[File:Yealink xfers.jpg]]<br />
<br />
=== Transferring a call to an outside number ===<br />
<br />
On a Yealink phone, a DSS key can be created to transfer a call to a specific outside number. You can use the DTMF Key Type (Transfer key type is going to be available in a future release) and either a system speed dial, or an arbitrary number, as follows:<br />
<br />
Key Type: DTMF Value: ##number# (this does a blind transfer to whatever number you set for it, such as one of the 2 digit system speed dials, or a full 10 or 11 digit number, as required by your provider) Label: An on screen label for this key<br />
<br />
This is useful if you frequently transfer calls to the same number. System speed dials can be found under PBX Setup=>Feature Codes, at the bottom of the page.</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=IP_PBX_Manual_PBXSetup_Voicemail&diff=5032IP PBX Manual PBXSetup Voicemail2023-11-13T16:20:43Z<p>Mike Lunn: /* Using a Microsoft Office 365 Account */</p>
<hr />
<div>{{IP_PBX_Manual|sortkey=Voicemail Global}}<br />
<br />
== Voicemail Setup ==<br />
<br />
This page is used to configure global voicemail box settings, interact with the voicemail archive, as well as configuring the PBX to send out email notifications.<br />
<br />
=== General Settings Section ===<br />
<br />
Used to configure global mailbox settings that are not found elsewhere in the PBX.<br />
<br />
[[File:Vmailgensettings.png|center|Vmailgensettings.png]]<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''Sections/Fields'''</center><br />
| style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''Description'''</center><br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Max Number of Messages'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Maximum number of messages allowed for a voicemail box. Default value is '''100.'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Max Message Length '''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Maximum length of a message in seconds. Default value is '''180.'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Min Message Length'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Minimum length of a message in seconds. Default value is '''3.'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Max Greeting Length'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Maximum length of a greeting in seconds. Default value is '''60.'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Max Seconds of Silence'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Maximum seconds of silence before the message is considered complete. Set this to zero for an infinite time period. Default value is '''10.'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Silence Threshold'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | When using the maximum Seconds of Silence setting, it is sometimes necessary to adjust the silence detection threshold to eliminate false triggering on background noise. The higher the number, the more background noise is needed to break the silence. Default value is '''128.'''<br />
|}<br />
<br />
==== Set General Voicemail Settings<br/> ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup->Voicemail Setup '''page. Scroll to find the '''General Settings '''section.<br />
#Set the General Voicemail parameters base on your business. In most scenarios, the default settings are fine.<br />
#Click the '''Save''' button to save the settings.<br />
#Click on the '''Apply Changes''' link at the top of the page to save the information and commit the changes to the database.<br />
<br />
=== Voicemail Menu Section ===<br />
<br />
Configure settings that an individual voicemail box can follow globally.<br />
<br />
[[File:Vmailmenu.png|center|Vmailmenu.png]]<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''Sections/Fields'''</center><br />
| style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''Description'''</center><br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Play Envelope Message'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Play the envelope message (date/time) before playing the voicemail message. Default value is '''Yes.'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Say Caller ID'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Play the Caller ID information prior to the message, if available. Default value is '''Yes.'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Skip ms on playback'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This setting defines an interval in milliseconds to use when skipping forward or reverse while a voicemail message is being played. Default value is '''3000.'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Max Failed Login Attempts'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | The number of retries a user has to enter voicemail passwords before the PBX will disconnect the user. Default value is '''3.'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''On Delete, play next msg.'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Defines if the PBX will automatically play the next message after deleting a voicemail message. Default value is '''Yes.'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Allow Review Mode'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Global setting that defines if callers are able to listen to a message they left, and then decide if they want to re-record it or leave it as it is. Default value is '''No.'''<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Allow Operator'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Global setting in regards to if a voicemail box allows callers to press “'''0'''” to reach the System Operator<br />
|}<br />
<br />
==== Set Voicemail Menu Options ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup->Voicemail Setup '''page, locate the '''Voicemail Menu '''section.<br />
#Set the '''Voicemail''' '''E-mail''' parameters base on your business requirements. Typically the default setting will work.<br />
#Click the [[File:Savechanges.png]] button to save the settings.<br />
#Click on the '''Apply Changes''' link at the top of the page to save the information and commit the changes to the database.<br />
<br />
=== E-mail Settings Section<br/> ===<br />
<br />
This section is used to define the email address and server the PBX will use to send out Unified Messaging and notification emails. Unified Messaging allows a user to receive emails whenever they receive new voicemail messages. If the PC where you check your email has the capacity to play .wav files, the you will be notified when an email is received, and will be able to listen to the new message directly from the email. Notification emails are sent out for features like Log Watch/Ban. [[File:Vmailemailsett.png|center|Vmailemailsett.png]]<br />
<br />
<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''Sections/Fields'''</center><br />
| style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''Description'''</center><br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Voicemail as Attachment'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Defines if new voicemail messages will be attached and set in an email.<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''From Address'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | The email address to be used in the From address of the voicemail message. . Note: Most providers require that this is set to the address of the account used for sending the messages.<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Voicemail Server'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Allows voicemail services to be provided by an external server. It is not recommend to use the “Loc(local)” setting. This setting will be removed in a future release.<br/><br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Server Address'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This is the mail server address. Enter either a fully qualified host name or an IP address.<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''SSL Support'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Enable if the email server uses SSL encryption.<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Server Port'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | If the email server uses a port other than 25, define that port here.<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Authentication Required'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Defines if the email server requires a username and password to gain access and send messages.<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''User Name'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | The user name associated with the use of the external email server.<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Password'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | The external email server password.<br />
|}<br />
<br />
==== Set E-mail Settings ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup->Voicemail Setup '''page, scroll to find the '''Email Settings '''section.<br />
#Set the '''Voicemail''' '''E-mail''' parameters base on your business requirements or what is recommended by IPitomy.<br />
#Click the '''Save''' button to save the settings.<br />
#Click on the '''Apply Changes''' link at the top of the page to save the information and commit the changes to the database.<br />
<br />
==== Test Settings Button ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup'''->'''Voicemail Setup '''page, locate the '''E-mail Settings '''section.<br />
#Located at the button of the '''E-mail Settings''' section is the '''Test Settings''' button. Click on this button to generate a test of the email settings entered.<br />
#The “'''Email to send a Test message to:'''” window appears. Enter the email address that you want the test message sent to then click the '''OK''' button.<br />
#If the email setting and address is valid, you will receive a “'''SENDEMAIL Successful!'''” message at the button of the Test Settings button. The email recipient that was entered will also receive an email with a subject titled “'''Voicemail Server Test'''”.<br />
#If the email setting test failed, you will receive an “'''Error!'''” message at the button of the '''Test Settings''' button. Check the message for hints as to what caused the failure (ie. SSL enabled but not needed).<br />
#Reconfigured the email parameters per the Set Email Settings steps above, then test again.<br />
<br />
Refer to the Extension Settings Section for information on configuring email addresses for Unified Messaging. Refer to the PBX Admin''''''General Section for information on configuring email addresses for Log Watch/Ban.<br />
<br />
=== Voicemail Archive Section ===<br />
<br />
Use this section to view which mailboxes currently have voicemail messages, and to download, upload, or erase the voicemail messages archived on the PBX.<br />
<br />
[[File:Vmailarchive.png|center|Vmailarchive.png]]<br />
<br />
{| style="border-spacing:0"<br />
|-<br />
| style="background-color:#b8cce4; border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''Sections/Fields'''</center><br />
| style="background-color:#b8cce4; border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <center>'''Description'''</center><br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Size'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Displays the amount of space being used on the PBX for voicemail messages (Envelopes), greetings (Recordings), and the total.<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''List Mailboxes Using Space'''<br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Clicking on this box will display the list of mailboxes and the number of voice messages stored for each.<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Download Button'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | This allows you to download a backup of all user voicemail messages, message envelopes and greeting files to your computer.<br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Erase Button'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | Deletes all user voicemail data on the PBX, including personal greetings.<br/><br />
|-<br />
| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''Upload Button'''<br/><br />
| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <br />
{| style="border-spacing:0"<br />
|-<br />
| style="border-top:0.0069in solid #000000; border-bottom:0.0069in solid #000000; border-left:0.0069in solid #000000; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | <br />
| style="border-top:0.0069in solid #000000; border-bottom:0.0069in solid #000000; border-left:none; border-right:0.0069in solid #000000; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" | '''IMPORTANT: Uploading a voicemail archive will overwrite existing voicemail files on the PBX.'''<br/><br />
|}<br />
<br />
Used to upload a previously downloaded voicemail archive.<br />
<br />
|}<br />
<br />
==== Download Voicemail Archive Settings<br/> ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup'''->'''Voicemail Setup '''page, locate the '''Voicemail Archive '''section.<br />
#Click on the '''Download''' button. Select '''Save File''' if prompted by your browser.<br />
#Define the location you wish to save the file if prompted by your browser.<br />
<br />
==== Erase Voicemail Archive Settings<br/> ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup'''->'''Voicemail Setup '''page, locate the '''Voicemail Archive '''section.<br />
#Click on the '''Erase''' button. The warning message “This will delete all Voicemail recordings and user greeting. If you are sure you want to do this, click OK.”<br />
#Click the '''OK''' button to continue. The system performs the erase and returns you to the '''Voicemail Setup''' page.<br />
<br />
==== Upload Voicemail Archive Settings ====<br />
<br />
'''STEPS:'''<br />
<br />
#From the '''PBX Setup->Voicemail Setup '''page, locate the '''Voicemail Archive '''section.<br />
#Click on the '''Browse''' button to search for the file location of the file you want to upload.<br />
#Click on the file that you want to upload. The file directory will appear in the box next to the '''Browse''' button.<br />
#Click on the '''Upload '''button to initiate the upload process. You should receive a message stating that the upload was “'''Successful'''”. If the upload process failed you will receive an “'''Error'''” message indicating what failed during the process.<br />
#Click the [[File:Savechanges.png]] button.<br />
#Click on the '''Apply Changes''' link at the top of the page to save the information and commit the changes to the database.<br />
<br />
==== View Voicemail Listing (Usage Space) ====<br />
<br />
[[File:Vmaillisting.png|center|Vmaillisting.png]] '''STEPS:'''<br />
<br />
#From the '''PBX Setup->Voicemail Setup '''page, locate the '''Voicemail Archive '''section.<br />
#Click the '''List Mailboxes Using Space''' link. A listing of the Mailboxes (extensions) and number of messages for each mailbox appears.<br />
#Click on the '''Hide Mailboxes Using Space''' link to close the listing.<br />
<br />
=== Using a Gmail Account ===<br />
<br />
Many times the email account provided by the end user won't work, or is giving difficulty. Its been our experience its best to not waste time trying to figure out something you don't have control over. In these cases, its advisable to create a gmail account and use that for Unified Messaging. Below is an overview of how this would be configured.<br />
<br />
*From Address: &lt;gmail email address&gt;<br />
*Voicemail Server: Ext<br />
*Server Address: smtp.gmail.com<br />
*SSL Support: Yes<br />
*Server Port: 465<br />
*Authentication Required: Yes<br />
*User Name: &lt;gmail email address&gt;<br />
*Password: &lt;gmail password&gt;<br />
<br />
NOTE: We have received reports from our dealers in the field that you may need to enable a setting in your GMail account for "Access for Less Secure Apps" to get things working.<br />
<br />
<br />
<br />
If you are still encountering difficulty when using a gmail account you can access gmail settings using these links:<br />
<div>1) Login to your gmail account.</div><div><br/></div><div>2) Go to https://www.google.com/settings/security/lesssecureapps and Turn On this feature.</div><div><br/></div><div>3) Go to https://accounts.google.com/DisplayUnlockCaptcha and click Continue.[[File:Less.png|none|frame]]<br />
<br />
=== '''Gmail less secure app fix:''' ===<br />
First you will need to sign into the google account that will be responsible for sending the emails. <br />
<br />
= Turn on 2-Step Verification =<br />
With 2-Step Verification (also known as two-factor authentication), you add an extra layer of security to your account in case your password is stolen. After you set up 2-Step Verification, you’ll sign in to your account in two steps using:<br />
<br />
* Something you know, like your password<br />
* Something you have, like your phone<br />
<br />
== Activate 2-Step Verification ==<br />
<br />
# Open your Google Account. Go To accounts.google.com<br />
# Click on your leter icon in the top right corner.<br />
# Then, click on Manage Your Google Account<br />
# In the navigation panel, select Security.<br />
# Under “Signing in to Google,” select 2-Step Verification Get started.<br />
# Follow the on-screen steps.<br />
<br />
<br />
<br />
Once you are logged in go to the account settings and search app passwords. Should be the first result to populate.[[File:Google settings.png|none|frame]]<br />
<br />
<br />
Then you will need to select the option for Email application with device type of other so we can give our password a custom Identifier. Select "Other" and give it a name like (IpitomyPBX)[[File:App options.png|none|frame]]<br />
<br />
<br />
Give your password a name and hit generate![[File:App password.png|none|frame]]<br />
<br />
<br />
Once you have generated that passcode it should be permanent unless the user deletes it from their Gmail account. Now you simply take that new password and imput it in the PBX and it should be good to go.[[File:Email config.png|none|frame]]<br />
<br />
<br />
</div><br />
<br />
=== Using a Microsoft Office 365 Account ===<br />
<br />
The "Voicemail From Address" absolutely must be either a real email address or an alias configured. You cannot use a nonexistent address even though your account login is real. Use the following for the rest of the settings.<br />
<br />
*From Address: &lt;365 email address&gt;<br />
*Voicemail Server: Ext<br />
*Server Address: smtp.office365.com<br />
*SSL Support: try NO first, and if it doesn't work change it to YES and try again.<br />
*Server Port: 587<br />
*Authentication Required: Yes<br />
*User Name: &lt;365 login name/email&gt;<br />
*Password: &lt;365 password&gt;</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=HD_Phones_Remote_Configuration&diff=5027HD Phones Remote Configuration2023-07-17T16:01:36Z<p>Mike Lunn: jw</p>
<hr />
<div><br />
<br />
== Remote Phones ==<br />
<br />
For Premise Based IP1100/IP1150/IP1200/IP2000/IP5000:<br />
<br />
#Configure the PBX Site router with port forwards of 5060 UDP and 10k-20k TCP/UDP. The port forwards should point at the LAN address of the PBX<br />
#Navigate to PBX Setup=>SIP and enter the Public IP address of the PBX under External IP, Save<br />
#Navigate to System=>Access Control=>Access Control List<br />
#Configure so that the IP address for the remote phone can communicate to the PBX in one of two ways:<br />
##Add the Public IP address of the remote location if its static (eg. 75.124.65.8/32)<br />
##Delete the SIP service from the [http://wiki.ipitomy.com/wiki/IP_PBX_Manual_System_Networking#Access_Control_List: Access Control List] if the remote phone will not have a static IP. If you use this method, we advise to enable [http://wiki.ipitomy.com/wiki/IP_PBX_Manual_PBXSetup_General#Log_Watch.2FBan_Service: Log Watch & Ban] after you have verified the remote phone works.<br />
#Navigate to the PBX Settings for the Extension<br />
#Click the blue Advanced link<br />
#Change the Location from LAN to WAN, Save and Apply Changes<br />
#Navigate to PBX Setup=>Phone Global (Needed for HTTP download of files from remote)<br />
#Ensure that Phone Download Enabled and Phone Auth Enabled are set to Yes (Needed for HTTP download of files from remote)<br />
#Navigate to the Phone Settings for the Extension (click the Pencil w Handset)<br />
#Under Configuration Updates change from TFTP to HTTP (Needed for HTTP download of files from remote) NOTE:The port set must be forwarded to the PBX, typically 8080 or 80.<br />
#Click Save and then Apply Changes<br />
<br />
=== Manual Configuration Settings in Phone for HTTP (required for phones registering to a Cloud PBX) ===<br />
<br />
Sometimes it may be necessary to program a phone for remote operation when it is at the remote site. (You weren't able to do the previous steps while at the PBX location.) Use these steps as a guide:<br />
<br />
'''<u>FOR IPITOMY PHONES</u>'''<br />
<br />
#Open a browser and navigate to the Phone GUI<br />
#Navigate to '''Phone Maintenance -> Advanced -> Auto Provision'''<br />
#Change '''Protocol''' to '''HTTP'''<br />
#Change '''Software Server URL''': to&nbsp;<pre>http://<pbx public ip>/ippbx/phonecfg/</pre><br />
#Set the Username to admin (default value)<br />
#Set the Password to the unique password located in PBX Setup > Phone Global in the Phone HTTP Download section.<br />
#Uncheck Auto Download Kernel<br />
#Uncheck Auto Download Personal Phonebook<br />
#Click Submit<br />
#Click Autoprovision Now<br />
<br />
<br />
<br />
<u>'''FOR YEALINK PHONES'''</u><br />
<br />
#Open a web browser and log into the web interface of the phone using it's IP address [Yealink ''default'' username:admin&nbsp; &nbsp;password: admin]<br />
#Navigate to '''Settings -> Auto Provision'''<br />
#In the&nbsp;'''Server URL '''field enter:<pre>http://<pbx public ip>/ippbx/phonecfg/</pre><br />
#In the '''User Name''' field enter: admin [default value]<br />
#In the '''Password''' field ,set the Password to the unique password located in PBX Setup > Phone Global in the Phone HTTP Download section.<br />
#[[File:Httpdwnld.png|frameless]]<br />
#Click the '''"Confirm"''' button<br />
#Click the '''"Auto Provision Now"''' button<br />
<br />
<br />
<br />
'''NOTE: In order for their to be a config file for th''''''e phone to download, the MAC address of the phone must be entered under the extension in the PBX. Also, you must remove the <> as they are not part of the software URL.'''<br />
<br />
'''For this to work, you must navigate in the PBX to PBX Setup=>General; ensure that Autoprovisioning is Running (click ON if it is currently Stopped)'''</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:Httpdwnld.png&diff=5026File:Httpdwnld.png2023-07-17T15:59:01Z<p>Mike Lunn: </p>
<hr />
<div>jw</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=Grandstream_FXS&diff=5020Grandstream FXS2023-06-19T15:47:11Z<p>Mike Lunn: /* Grandstream 40XX FXS Quick Guide */</p>
<hr />
<div>= Grandstream 40XX FXS Quick Guide =<br />
<div>The Grandstream FXS Gateway allows you to integrate up to 24 Analog Stations to the</div><div>PBX over SIP. Configuration of the Grandstream 40XX FXS Gateway is as simple as following</div><div>the steps below.</div><div><br/></div><br />
<br />
This guide is for 4004, 4008, and 4024 FXS Gateways.<br />
<br />
NOTE: If you are registering more than one extension from this device, you will need to set the User Type (in the PBX) of each extension to Friend instead of Peer. If this is not done, the phones will show the wrong CID when calling internally, and you may have issues accessing the correct VM Box.<br />
<br />
#Create an Extension in the PBX as you would normally.<br />
#Copy the SIP password and note the Extension Number, as they will be used later.<br />
#Connect the Grandstream 4024 to the network via the WAN port.<br />
#Power the Grandstream 4024 with the power supply provided.<br />
#Discern the IP address of the Grandstream 4024.<br />
##Connect an analog phone to any FXS port on the Grandstream 4024.<br />
##Dial * * * from the analog phone.<br />
##Enter 02 in the menu, and the Grandstream 4024 will tell you its IP address. NOTE: You may need to connect your PC to the LAN port directly to log in so that you can enable HTTP/Telnet access over the WAN port under Basic Settings. Your PC will pull DHCP from the LAN port, and whatever is reported as the gateway will be the IP of the Grandstream. You may also enable Web access via the WAN port by dialing ***129 while connected to the FXS port.<br />
#Log into the Grandstream 4024 GUI.<br />
##Enter the IP address for the device in your web browser.<br />
##Enter the password &lt;admin&gt; to begin configuring the Grandstream 4024.<br />
#Configure the Server.<br />
##Navigate to Profile 1.<br />
##Enter the IP address of the PBX under Primary SIP Server.<br />
##Click the Update button at the bottom of the page.<br />
<div><br/></div><div>[[File:FXS pic 1.png]]<br/></div><div><br/></div><div><div>8.&nbsp;Configure DTMF Method.</div><br />
#Navigate to Profile 1.<br />
#Set Preferred DTMF: Priority 1 to SIP Info (assuming the extension created in the PBX is set to Info, otherwise ensure this field matches what is set for the extension).<br />
#Click the Update button at the bottom of the page.<br />
<div>[[File:FXS pic 2.png]]<br/></div><div><br/></div><div><div>9. Configure the Extensions.</div><br />
#Navigate to FXS Ports.<br />
#For each extension you will use one port, and enter the following data which was noted or copied under step 2.<br />
##SIP User ID = &lt;extnum&gt;<br />
##Authenticate ID = &lt;extnum&gt;<br />
##Password = &lt;SIP Password&gt;<br />
#Click the Update button at the bottom of the page.<br />
<div><br/></div><div>[[File:FXS pic 3.png]]<br/></div><div><br/></div><div><div>10. Click the Reboot button at the bottom of the page.</div><div>Once the Grandstream 4024 has rebooted, any configured extensions should be registered and</div><div>functional. No other fields NEED to be changed for regular use.</div><div>In order for the caller ID of each extension to show you will need to change the setting in each extension in the pbx using the FXS.<br />
Change user type to Friend, and Insecure to NO.<br />
</div><div>[[File:A3060579f4d6fe31e951b19ef5148ccc833f6846.png|none|thumb]]<br/></div><div>If the Grandstream 4024 is intended for use with a FAX Machine, the following change should be</div><div>made.</div><div>1. Navigate to Profile 1.</div><div>2. Set Jitter Buffer Type to Fixed.</div><div>3. Click the Update button at the bottom of the page.</div><div>4. Click the Reboot button at the bottom of the page.</div><div><br/></div><div>[[File:FXS pic 4.png]]<br/></div><div><br/></div><div><br/></div></div></div></div><br />
<br />
<b>NOTE:</b> For 7, 10, and 11 digit dialing, the Dialstring under Profile 1 should look like:<br />
<br />
{ <=1>[2-9]xxxxxxxxx+ | <=1517>[2-9]xxxxxx+ | 1[2-9]xx[2-9]xxxxxx | *x+ | *xx*x+ }<br />
<br />
In the above example, 517 is the local area code. Replace it with your own local area code.</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=Grandstream_FXS&diff=5019Grandstream FXS2023-06-19T15:40:30Z<p>Mike Lunn: /* Grandstream 40XX FXS Quick Guide */</p>
<hr />
<div>= Grandstream 40XX FXS Quick Guide =<br />
<div>The Grandstream FXS Gateway allows you to integrate up to 24 Analog Stations to the</div><div>PBX over SIP. Configuration of the Grandstream 40XX FXS Gateway is as simple as following</div><div>the steps below.</div><div><br/></div><br />
<br />
This guide is for 4004, 4008, and 4024 FXS Gateways.<br />
<br />
NOTE: If you are registering more than one extension from this device, you will need to set the User Type (in the PBX) of each extension to Friend instead of Peer. If this is not done, the phones will show the wrong CID when calling internally, and you may have issues accessing the correct VM Box.<br />
<br />
#Create an Extension in the PBX as you would normally.<br />
#Copy the SIP password and note the Extension Number, as they will be used later.<br />
#Connect the Grandstream 4024 to the network via the WAN port.<br />
#Power the Grandstream 4024 with the power supply provided.<br />
#Discern the IP address of the Grandstream 4024.<br />
##Connect an analog phone to any FXS port on the Grandstream 4024.<br />
##Dial * * * from the analog phone.<br />
##Enter 02 in the menu, and the Grandstream 4024 will tell you its IP address. NOTE: You may need to connect your PC to the LAN port directly to log in so that you can enable HTTP/Telnet access over the WAN port under Basic Settings. Your PC will pull DHCP from the LAN port, and whatever is reported as the gateway will be the IP of the Grandstream. You may also enable Web access via the WAN port by dialing ***129 while connected to the FXS port.<br />
#Log into the Grandstream 4024 GUI.<br />
##Enter the IP address for the device in your web browser.<br />
##Enter the password &lt;admin&gt; to begin configuring the Grandstream 4024.<br />
#Configure the Server.<br />
##Navigate to Profile 1.<br />
##Enter the IP address of the PBX under Primary SIP Server.<br />
##Click the Update button at the bottom of the page.<br />
<div><br/></div><div>[[File:FXS pic 1.png]]<br/></div><div><br/></div><div><div>8.&nbsp;Configure DTMF Method.</div><br />
#Navigate to Profile 1.<br />
#Set Preferred DTMF: Priority 1 to SIP Info (assuming the extension created in the PBX is set to Info, otherwise ensure this field matches what is set for the extension).<br />
#Click the Update button at the bottom of the page.<br />
<div>[[File:FXS pic 2.png]]<br/></div><div><br/></div><div><div>9. Configure the Extensions.</div><br />
#Navigate to FXS Ports.<br />
#For each extension you will use one port, and enter the following data which was noted or copied under step 2.<br />
##SIP User ID = &lt;extnum&gt;<br />
##Authenticate ID = &lt;extnum&gt;<br />
##Password = &lt;SIP Password&gt;<br />
#Click the Update button at the bottom of the page.<br />
<div><br/></div><div>[[File:FXS pic 3.png]]<br/></div><div><br/></div><div><div>10. Click the Reboot button at the bottom of the page.</div><div>Once the Grandstream 4024 has rebooted, any configured extensions should be registered and</div><div>functional. No other fields NEED to be changed for regular use.</div><div>In order for the caller ID of each extension to show you will need to change the setting in each extension in the pbx using the FXS.<br/></div>[[File:A3060579f4d6fe31e951b19ef5148ccc833f6846.png|left|frameless]]<div><br/></div><div>If the Grandstream 4024 is intended for use with a FAX Machine, the following change should be</div><div>made.</div><div>1. Navigate to Profile 1.</div><div>2. Set Jitter Buffer Type to Fixed.</div><div>3. Click the Update button at the bottom of the page.</div><div>4. Click the Reboot button at the bottom of the page.</div><div><br/></div><div>[[File:FXS pic 4.png]]<br/></div><div><br/></div><div><br/></div></div></div></div><br />
<br />
<b>NOTE:</b> For 7, 10, and 11 digit dialing, the Dialstring under Profile 1 should look like:<br />
<br />
{ <=1>[2-9]xxxxxxxxx+ | <=1517>[2-9]xxxxxx+ | 1[2-9]xx[2-9]xxxxxx | *x+ | *xx*x+ }<br />
<br />
In the above example, 517 is the local area code. Replace it with your own local area code.</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:A3060579f4d6fe31e951b19ef5148ccc833f6846.png&diff=5018File:A3060579f4d6fe31e951b19ef5148ccc833f6846.png2023-06-19T15:39:58Z<p>Mike Lunn: </p>
<hr />
<div>jw</div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=IPitomy_Fax&diff=4999IPitomy Fax2023-04-04T17:39:35Z<p>Mike Lunn: /* Print to Fax */</p>
<hr />
<div>__TOC__<br />
<br />
== IPitomy E-Fax ==<br />
IPitomy Fax Services offers a virtual fax solution for your client by Email to Fax, Web to Fax, Print to Fax, or Mobile to Fax.<br />
<br />
[[File:How Fax Works.png|alt=|File:FaxOverview.jpg]]<br />
<br />
== Email to Fax ==<br />
<br />
::NOTE:: No technical fax size limit on our end, but the email provider may have a max attachment size. It is advised to keep faxes under 100 pages<gallery mode="slideshow" widths="240" heights="240"><br />
File:EmailtoFax (1).JPG<br />
File:EmailtoFax (2).JPG<br />
File:EmailtoFax (3).JPG<br />
File:EmailtoFax (4).JPG<br />
</gallery><br />
<br />
Email to Fax must be sent to: destinationnumber@ipfax.net<br/>2) Users MUST send from the email address they are registered to on the system as the system utilizes the ‘from’ email address as their Username or Login for authorization. Clients MUST be registered in the system with their email address as their Login/Username.<br/>3) The ‘Subject’ line of the email MUST include the word ‘pass’ followed by the User’s password<br/>4) Email to Fax is recommended be sent in Plain Text format<br/>5) Clients may attach up to three attachments for faxing. Almost all attachment formats are supported.<br/>6) Anything in the body of the email will be included in the cover page of the fax. An empty body will result in no cover page being sent and only the attachment(s) being faxed.<br/>7) Clients may include the fax recipient’s name (on cover page) by including it as the first words in the ‘Subject’ field of the email.<br/>8) Clients may include a subject for the fax by including ‘s=subject’ in the ‘Subject’ field of the email for faxing. (the word subject to be replaced by actual subject)<br/>Example of addressing of email for faxing<br />
<br />
<br />
<br />
== Web to Fax ==<br />
:When registering for IPitomy Fax you will receive an email with your login information. Save this email/information. <br />
::NOTE:: Max of 3 file attachments per fax, max 2MB size per file.<br />
<gallery widths="220" heights="220" mode="slideshow" caption="IPitomy Web to Fax"><br />
File:Web2Fax (1).JPG<br />
File:Web2Fax (2).JPG<br />
File:Web2Fax (3).JPG<br />
File:Web2Fax (4).JPG<br />
File:Web2Fax (5).JPG<br />
File:Web2Fax (6).JPG<br />
File:Web2Fax (7).JPG<br />
File:Web2Fax (8).JPG<br />
File:Web2Fax (9).JPG<br />
File:Web2Fax (10).JPG<br />
File:Web2Fax (11).JPG<br />
File:Web2Fax (12).JPG<br />
File:Web2Fax (13).JPG<br />
</gallery>To send a Web to Fax, a User will log into the User Portal [http://secure.ipfax.net http://secure.ipfax.net] and do the following:<br/>1) Address who the fax is to be delivered to. (John Smith in Example)<br/>2) Include a Fax Subject if desired. Fax Subject will be included on Cover Page of fax as well in Confirmation Report and Call Record for easy identification by the User<br/>3) In the Fax Number(s) field, type in the fax number(s) the fax is destined for. Include country code (‘1’ for N. America but no prefix for international calls such as 011). Web to Fax can send the same fax to 10 destination numbers at the same time.<br/>4) Upload up to three attachments. Almost all formats are supported.<br/>5) Click Send Fax Now! . User will receive confirmation emails as configured on their account and may check Online Reports for real-time status.<br />
<br />
== Print to Fax ==<br />
<br />
=== Installation ===<br />
Please Install the following program, for Windows PC's only.&nbsp; &nbsp;MAC please use Web to Fax<br/>[http://download.pangea-comm.com/ftp/printdrivers/InternetFax-v11.0.1-TLS-64bits-latest.zip IPitomy Print to Fax] [http://download.pangea-comm.com/ftp/printdrivers/InternetFax-v11.0.1-TLS-32bits-latest.zip Installation]&nbsp;- Windows 64bit<br/>[http://download.pangea-comm.com/ftp/printdrivers/InternetFax-v11.0.1-TLS-32bits-latest.zip IPitomy Print to Fax Installation]&nbsp;- Windows 32bit<br />
<br />
[[Installation Guides]]<br />
<br />
=== Guide ===<br />
<gallery mode="slideshow" widths="120" heights="120"><br />
File:Print To Fax (1).JPG<br />
File:Print To Fax (2).JPG<br />
File:Print To Fax (3).JPG<br />
File:Print To Fax (4).JPG<br />
File:Print To Fax (5).JPG<br />
File:Print To Fax (6).JPG<br />
File:Print To Fax (7).JPG<br />
File:Print To Fax (8).JPG<br />
File:Print To Fax (9).JPG<br />
File:Print To Fax (10).JPG<br />
File:Print To Fax (11).JPG<br />
</gallery></div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:EmailtoFax_(4).JPG&diff=4998File:EmailtoFax (4).JPG2023-04-04T17:38:11Z<p>Mike Lunn: </p>
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<div></div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:EmailtoFax_(3).JPG&diff=4997File:EmailtoFax (3).JPG2023-04-04T17:38:05Z<p>Mike Lunn: </p>
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<div></div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:EmailtoFax_(2).JPG&diff=4996File:EmailtoFax (2).JPG2023-04-04T17:37:58Z<p>Mike Lunn: </p>
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<div></div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:EmailtoFax_(1).JPG&diff=4995File:EmailtoFax (1).JPG2023-04-04T17:37:52Z<p>Mike Lunn: </p>
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<div></div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=IPitomy_Fax&diff=4994IPitomy Fax2023-04-04T17:28:56Z<p>Mike Lunn: /* Installation: */</p>
<hr />
<div>__TOC__<br />
IPitomy Fax Services offers a virtual fax solution for your client by Email to Fax, Web to Fax, Print to Fax, or Mobile to Fax.<br />
<br />
[[File:How Fax Works.png|alt=|File:FaxOverview.jpg]]<br />
<br />
== IPitomy E-Fax ==<br />
<br />
=== Email to Fax ===<br />
<br />
::NOTE:: No technical fax size limit on our end, but the email provider may have a max attachment size. It is advised to keep faxes under 100 pages<gallery mode="slideshow" widths="240" heights="240"><br />
File:EMailtoFax.png<br />
File:E2F-Success.jpg<br />
File:IncomingFax.jpg<br />
</gallery><br />
<br />
Email to Fax must be sent to: destinationnumber@ipfax.net<br/>2) Users MUST send from the email address they are registered to on the system as the system utilizes the ‘from’ email address as their Username or Login for authorization. Clients MUST be registered in the system with their email address as their Login/Username.<br/>3) The ‘Subject’ line of the email MUST include the word ‘pass’ followed by the User’s password<br/>4) Email to Fax is recommended be sent in Plain Text format<br/>5) Clients may attach up to three attachments for faxing. Almost all attachment formats are supported.<br/>6) Anything in the body of the email will be included in the cover page of the fax. An empty body will result in no cover page being sent and only the attachment(s) being faxed.<br/>7) Clients may include the fax recipient’s name (on cover page) by including it as the first words in the ‘Subject’ field of the email.<br/>8) Clients may include a subject for the fax by including ‘s=subject’ in the ‘Subject’ field of the email for faxing. (the word subject to be replaced by actual subject)<br/>Example of addressing of email for faxing<br />
<br />
<br />
<br />
== Web to Fax ==<br />
:When registering for IPitomy Fax you will receive an email with your login information. Save this email/information. <br />
::NOTE:: Max of 3 file attachments per fax, max 2MB size per file.<br />
<gallery widths="220" heights="220" mode="slideshow" caption="IPitomy Web to Fax"><br />
File:Web2Fax (1).JPG<br />
File:Web2Fax (2).JPG<br />
File:Web2Fax (3).JPG<br />
File:Web2Fax (4).JPG<br />
File:Web2Fax (5).JPG<br />
File:Web2Fax (6).JPG<br />
File:Web2Fax (7).JPG<br />
File:Web2Fax (8).JPG<br />
File:Web2Fax (9).JPG<br />
File:Web2Fax (10).JPG<br />
File:Web2Fax (11).JPG<br />
File:Web2Fax (12).JPG<br />
File:Web2Fax (13).JPG<br />
</gallery>To send a Web to Fax, a User will log into the User Portal [http://secure.ipfax.net http://secure.ipfax.net] and do the following:<br/>1) Address who the fax is to be delivered to. (John Smith in Example)<br/>2) Include a Fax Subject if desired. Fax Subject will be included on Cover Page of fax as well in Confirmation Report and Call Record for easy identification by the User<br/>3) In the Fax Number(s) field, type in the fax number(s) the fax is destined for. Include country code (‘1’ for N. America but no prefix for international calls such as 011). Web to Fax can send the same fax to 10 destination numbers at the same time.<br/>4) Upload up to three attachments. Almost all formats are supported.<br/>5) Click Send Fax Now! . User will receive confirmation emails as configured on their account and may check Online Reports for real-time status.<br />
<br />
== Print to Fax ==<br />
<br />
=== Installation ===<br />
Please Install the following program, for Windows PC's only.&nbsp; &nbsp;MAC please use Web to Fax<br/>[http://download.pangea-comm.com/ftp/printdrivers/InternetFax-v11.0.1-TLS-64bits-latest.zip IPitomy Print to Fax] [http://download.pangea-comm.com/ftp/printdrivers/InternetFax-v11.0.1-TLS-32bits-latest.zip Installation]&nbsp;- Windows 64bit<br/>[http://download.pangea-comm.com/ftp/printdrivers/InternetFax-v11.0.1-TLS-32bits-latest.zip IPitomy Print to Fax Installation]&nbsp;- Windows 32bit<br />
<br />
[[Installation Guides]]<br />
<br />
=== Guide ===<br />
<gallery mode="slideshow" widths="120" heights="120"><br />
File:Print To Fax (1).JPG<br />
File:Print To Fax (2).JPG<br />
File:Print To Fax (3).JPG<br />
File:Print To Fax (4).JPG<br />
File:Print To Fax (5).JPG<br />
File:Print To Fax (6).JPG<br />
File:Print To Fax (7).JPG<br />
File:Print To Fax (8).JPG<br />
File:Print To Fax (9).JPG<br />
File:Print To Fax (10).JPG<br />
File:Print To Fax (11).JPG<br />
</gallery></div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=IPitomy_Fax&diff=4993IPitomy Fax2023-04-04T17:28:37Z<p>Mike Lunn: /* Print to Fax */</p>
<hr />
<div>__TOC__<br />
IPitomy Fax Services offers a virtual fax solution for your client by Email to Fax, Web to Fax, Print to Fax, or Mobile to Fax.<br />
<br />
[[File:How Fax Works.png|alt=|File:FaxOverview.jpg]]<br />
<br />
== IPitomy E-Fax ==<br />
<br />
=== Email to Fax ===<br />
<br />
::NOTE:: No technical fax size limit on our end, but the email provider may have a max attachment size. It is advised to keep faxes under 100 pages<gallery mode="slideshow" widths="240" heights="240"><br />
File:EMailtoFax.png<br />
File:E2F-Success.jpg<br />
File:IncomingFax.jpg<br />
</gallery><br />
<br />
Email to Fax must be sent to: destinationnumber@ipfax.net<br/>2) Users MUST send from the email address they are registered to on the system as the system utilizes the ‘from’ email address as their Username or Login for authorization. Clients MUST be registered in the system with their email address as their Login/Username.<br/>3) The ‘Subject’ line of the email MUST include the word ‘pass’ followed by the User’s password<br/>4) Email to Fax is recommended be sent in Plain Text format<br/>5) Clients may attach up to three attachments for faxing. Almost all attachment formats are supported.<br/>6) Anything in the body of the email will be included in the cover page of the fax. An empty body will result in no cover page being sent and only the attachment(s) being faxed.<br/>7) Clients may include the fax recipient’s name (on cover page) by including it as the first words in the ‘Subject’ field of the email.<br/>8) Clients may include a subject for the fax by including ‘s=subject’ in the ‘Subject’ field of the email for faxing. (the word subject to be replaced by actual subject)<br/>Example of addressing of email for faxing<br />
<br />
<br />
<br />
== Web to Fax ==<br />
:When registering for IPitomy Fax you will receive an email with your login information. Save this email/information. <br />
::NOTE:: Max of 3 file attachments per fax, max 2MB size per file.<br />
<gallery widths="220" heights="220" mode="slideshow" caption="IPitomy Web to Fax"><br />
File:Web2Fax (1).JPG<br />
File:Web2Fax (2).JPG<br />
File:Web2Fax (3).JPG<br />
File:Web2Fax (4).JPG<br />
File:Web2Fax (5).JPG<br />
File:Web2Fax (6).JPG<br />
File:Web2Fax (7).JPG<br />
File:Web2Fax (8).JPG<br />
File:Web2Fax (9).JPG<br />
File:Web2Fax (10).JPG<br />
File:Web2Fax (11).JPG<br />
File:Web2Fax (12).JPG<br />
File:Web2Fax (13).JPG<br />
</gallery>To send a Web to Fax, a User will log into the User Portal [http://secure.ipfax.net http://secure.ipfax.net] and do the following:<br/>1) Address who the fax is to be delivered to. (John Smith in Example)<br/>2) Include a Fax Subject if desired. Fax Subject will be included on Cover Page of fax as well in Confirmation Report and Call Record for easy identification by the User<br/>3) In the Fax Number(s) field, type in the fax number(s) the fax is destined for. Include country code (‘1’ for N. America but no prefix for international calls such as 011). Web to Fax can send the same fax to 10 destination numbers at the same time.<br/>4) Upload up to three attachments. Almost all formats are supported.<br/>5) Click Send Fax Now! . User will receive confirmation emails as configured on their account and may check Online Reports for real-time status.<br />
<br />
== Print to Fax ==<br />
<br />
=== Installation: ===<br />
Please Install the following program, for Windows PC's only.&nbsp; &nbsp;MAC please use Web to Fax<br/>[http://download.pangea-comm.com/ftp/printdrivers/InternetFax-v11.0.1-TLS-64bits-latest.zip IPitomy Print to Fax] [http://download.pangea-comm.com/ftp/printdrivers/InternetFax-v11.0.1-TLS-32bits-latest.zip Installation]&nbsp;- Windows 64bit<br/>[http://download.pangea-comm.com/ftp/printdrivers/InternetFax-v11.0.1-TLS-32bits-latest.zip IPitomy Print to Fax Installation]&nbsp;- Windows 32bit<br />
<br />
[[Installation Guides]]<br />
<br />
=== Guide ===<br />
<gallery mode="slideshow" widths="120" heights="120"><br />
File:Print To Fax (1).JPG<br />
File:Print To Fax (2).JPG<br />
File:Print To Fax (3).JPG<br />
File:Print To Fax (4).JPG<br />
File:Print To Fax (5).JPG<br />
File:Print To Fax (6).JPG<br />
File:Print To Fax (7).JPG<br />
File:Print To Fax (8).JPG<br />
File:Print To Fax (9).JPG<br />
File:Print To Fax (10).JPG<br />
File:Print To Fax (11).JPG<br />
</gallery></div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:Print_To_Fax_(11).JPG&diff=4992File:Print To Fax (11).JPG2023-04-04T17:09:36Z<p>Mike Lunn: </p>
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<div></div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:Print_To_Fax_(10).JPG&diff=4991File:Print To Fax (10).JPG2023-04-04T17:09:29Z<p>Mike Lunn: </p>
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<div></div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:Print_To_Fax_(9).JPG&diff=4990File:Print To Fax (9).JPG2023-04-04T17:09:22Z<p>Mike Lunn: </p>
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<div></div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:Print_To_Fax_(8).JPG&diff=4989File:Print To Fax (8).JPG2023-04-04T17:09:16Z<p>Mike Lunn: </p>
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<div></div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:Print_To_Fax_(7).JPG&diff=4988File:Print To Fax (7).JPG2023-04-04T17:09:00Z<p>Mike Lunn: </p>
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<div></div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:Print_To_Fax_(6).JPG&diff=4987File:Print To Fax (6).JPG2023-04-04T17:08:51Z<p>Mike Lunn: </p>
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<div></div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:Print_To_Fax_(5).JPG&diff=4986File:Print To Fax (5).JPG2023-04-04T17:08:38Z<p>Mike Lunn: </p>
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<div></div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:Print_To_Fax_(4).JPG&diff=4985File:Print To Fax (4).JPG2023-04-04T17:08:32Z<p>Mike Lunn: </p>
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<div></div>Mike Lunnhttp://wiki.ipitomy.com/index.php?title=File:Print_To_Fax_(3).JPG&diff=4984File:Print To Fax (3).JPG2023-04-04T17:08:25Z<p>Mike Lunn: </p>
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<div></div>Mike Lunn