IP PBX Manual Destinations Menus - Revision history

Mike Lunn: /* Recording prompts remotely */

2022-02-15T16:41:10Z

Recording prompts remotely

← Older revision		Revision as of 16:41, 15 February 2022
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	* Once this is done you will have prompts that can be edited remotely.		* Once this is done you will have prompts that can be edited remotely.

	[[File:Menu2.jpg\|~~left~~\|thumb\|600x600px]]		[[File:Menu2.jpg\|thumb\|600x600px\|alt=\|none]]
			[[File:Menu3.jpg\|none\|thumb\|600x600px]]

Mike Lunn: /* Advanced Menu Settings */

2022-02-15T16:39:43Z

Advanced Menu Settings

← Older revision		Revision as of 16:39, 15 February 2022
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	\| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.5in; padding-right:0.075in" \| <nowiki>This is the PIN used to access DTMF Menu Prompt Administration, and must be a 5 or 6 digit number. Default value is: <empty>.</nowiki>		\| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.5in; padding-right:0.075in" \| <nowiki>This is the PIN used to access DTMF Menu Prompt Administration, and must be a 5 or 6 digit number. Default value is: <empty>.</nowiki>
	\|}		\|}

			== Recording prompts remotely ==

			* Enable the Admin Pin
			* Create a 5 or 6 digit pin

			[[File:Menu1.jpg\|none\|frame]]

			* Create up to 5 prompts that can be used. The default menu prompt is 0 and can not be edited when calling in to the menu.
			* Click on Control Menu Prompts and change the To setting to 1 - 5. Then Submit.
			* Once this is done you will have prompts that can be edited remotely.

			[[File:Menu2.jpg\|left\|thumb\|600x600px]]

Mike Lunn: /* Advanced Menu Settings */

2013-07-29T14:37:06Z

Advanced Menu Settings

← Older revision		Revision as of 14:37, 29 July 2013
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	\|-		\|-
	\| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" \| Admin PIN		\| style="border-top:0.0069in solid #0000ff; border-bottom:0.0069in solid #0000ff; border-left:0.0069in solid #0000ff; border-right:none; padding-top:0in; padding-bottom:0in; padding-left:0.075in; padding-right:0.075in" \| Admin PIN
	\| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.5in; padding-right:0.075in" \| <nowiki>This is the PIN used to access DTMF Menu Prompt Administration. Default value is: <empty>.</nowiki>		\| style="border:0.0069in solid #0000ff; padding-top:0in; padding-bottom:0in; padding-left:0.5in; padding-right:0.075in" \| <nowiki>This is the PIN used to access DTMF Menu Prompt Administration, and must be a 5 or 6 digit number. Default value is: <empty>.</nowiki>
	\|}		\|}

Mike Lunn: /* Edit Menu */

2013-07-03T14:41:13Z

Edit Menu

Show changes

Nick Branica at 12:27, 25 June 2013

2013-06-25T12:27:29Z

← Older revision		Revision as of 12:27, 25 June 2013
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	Menus direct callers to destinations within a business. A menu can route a caller to a destination once a number on a key-pad has been pressed. The menu prompt tells a caller what number to press to get to a desired destination. Menus can also be used to provide information to callers like driving directions, etc.		Menus direct callers to destinations within a business. A menu can route a caller to a destination once a number on a key-pad has been pressed. The menu prompt tells a caller what number to press to get to a desired destination. Menus can also be used to provide information to callers like driving directions, etc.

	**Menu training Video - [https://www.youtube.com/watch?v=XjRzyUEpOfI&feature=c4-overview&list=UU1cwHaNWU97sdZm3yEBqNeg]		*Menu training Video - [https://www.youtube.com/watch?v=XjRzyUEpOfI&feature=c4-overview&list=UU1cwHaNWU97sdZm3yEBqNeg]

	[[File:menuspage.png]]		[[File:menuspage.png]]

Nick Branica at 12:27, 25 June 2013

2013-06-25T12:27:11Z

← Older revision		Revision as of 12:27, 25 June 2013
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	== Menus ==		== Menus ==
	Menus direct callers to destinations within a business. A menu can route a caller to a destination once a number on a key-pad has been pressed. The menu prompt tells a caller what number to press to get to a desired destination. Menus can also be used to provide information to callers like driving directions, etc.		Menus direct callers to destinations within a business. A menu can route a caller to a destination once a number on a key-pad has been pressed. The menu prompt tells a caller what number to press to get to a desired destination. Menus can also be used to provide information to callers like driving directions, etc.

			**Menu training Video - [https://www.youtube.com/watch?v=XjRzyUEpOfI&feature=c4-overview&list=UU1cwHaNWU97sdZm3yEBqNeg]

	[[File:menuspage.png]]		[[File:menuspage.png]]
	=== Edit Menu ===		=== Edit Menu ===

Nichole: /* Edit Menu */

2013-05-29T16:01:30Z

Edit Menu

← Older revision		Revision as of 16:01, 29 May 2013
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	\| colspan="2" style="text-align: center;" \| '''Fail Over'''		\| colspan="2" style="text-align: center;" \| '''Fail Over'''
	\| This is the destination that the menu will fail over to if the user does not press a digit in the allotted Response Time.		\| This is the destination that the menu will fail over to if the user does not press a digit in the allotted Response Time.
			\|-
			\| colspan="2" style="text-align: center;" \| '''Override Hold Musc'''
			\| update text
			\|-
			\| colspan="2" style="text-align: center;" \| '''Hold Music'''
			\| update text
	\|-		\|-
	\| colspan="3" style="border: 0.0069in solid rgb(0, 0, 255); padding: 0in 0.075in; text-align: center;" \| '''Assign Menu Destinations'''		\| colspan="3" style="border: 0.0069in solid rgb(0, 0, 255); padding: 0in 0.075in; text-align: center;" \| '''Assign Menu Destinations'''
	\|-		\|-
	\| colspan="2" style="border-top-width: 0.0069in; border-style: solid none solid solid; border-top-color: rgb(0, 0, 255); border-bottom-width: 0.0069in; border-bottom-color: rgb(0, 0, 255); border-left-width: 0.0069in; border-left-color: rgb(0, 0, 255); padding: 0in 0.075in; text-align: center;" \| '''Menu Destinations '''		\| colspan="2" style=text-align: center;" \| '''Menu Destinations '''
	~~\| style="border:0.0069in solid #0000ff;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"~~ \| This list represents the destinations callers are routed to when pressing 0-9,*, <nowiki>#, and FAX. </nowiki>If a destination is set for FAX, the PBX will detect if a call inbound over an Analog or T1/PRI card is a fax while the prompt is playing, and will route calls to this destination if fax tone is detected.		\|This list represents the destinations callers are routed to when pressing 0-9,*, <nowiki>#, and FAX. </nowiki>If a destination is set for FAX, the PBX will detect if a call inbound over an Analog or T1/PRI card is a fax while the prompt is playing, and will route calls to this destination if fax tone is detected.
	\|}		\|}

Nichole: /* Menus */

2013-05-22T18:46:53Z

Menus

Drew Harrell at 18:43, 14 May 2013

2013-05-14T18:43:04Z

Show changes

Drew Harrell: Reverted edits by Drew Harrell (talk) to last revision by Paul Falanga

2013-05-14T18:40:28Z

Reverted edits by Drew Harrell (talk) to last revision by Paul Falanga

Show changes

← Older revision		Revision as of 18:46, 22 May 2013
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	== Menus ==		== Menus ==
	Menus direct callers to destinations within a business. A menu can route a caller to a destination once a number on a key-pad has been pressed. The menu prompt tells a caller what number to press to get to a desired destination. Menus can also be used to provide information to callers like driving directions, etc.		Menus direct callers to destinations within a business. A menu can route a caller to a destination once a number on a key-pad has been pressed. The menu prompt tells a caller what number to press to get to a desired destination. Menus can also be used to provide information to callers like driving directions, etc.
			[[File:menuspage.png]]
	=== Edit Menu ===		=== Edit Menu ===
			[[File:editmenupage.png]]
	{\| style="border-spacing: 0px;" class="wikitable"		{\| style="border-spacing: 0px;" class="wikitable"
	\|-		\|-
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	'''STEPS:'''		'''STEPS:'''

	#From the '''Destinations''''''Menus '''page, click the '''ADD''' menu button. The '''Edit Menu''' page appears.		#From the '''Destinations'''=>'''Menus '''page, click the '''ADD''' menu button. The '''Edit Menu''' page appears.
	#Enter the information for the new Menu item and make necessary destination assignments.		#Enter the information for the new Menu item and make necessary destination assignments.
	#Click button to save the changes.		#Click button the [[File:savechanges.png]]to save the changes.
	#Click the '''Apply Changes''' link located at the top right hand corner of the page, to commit the changes to the database		#Click the '''Apply Changes''' link located at the top right hand corner of the page, to commit the changes to the database

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	'''STEPS:'''		'''STEPS:'''

	#From the '''Destinations''''''Menus '''page, locate the name of the Menu item you want to edit.		#From the '''Destinations'''=>'''Menus '''page, locate the name of the Menu item you want to edit.
	#Click on icon to the right of the '''Name '''of the menu you want to update. The '''Edit Menu''' page appears.		#Click on [[File:penciledit.png]] icon to the right of the '''Name '''of the menu you want to update. The '''Edit Menu''' page appears.
	#Make the necessary updates to the menu setting then click button.		#Make the necessary updates to the menu setting then click [[File:savechanges.png]] button.
	#Click the '''Apply Changes''' link located at the top right hand corner of the page, to commit the changes to the database		#Click the '''Apply Changes''' link located at the top right hand corner of the page, to commit the changes to the database

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	'''STEPS:'''		'''STEPS:'''

	#From the '''Destinations''''''Menus '''page, locate the name of the Menu item you want to edit.		#From the '''Destinations'''=>'''Menus '''page, locate the name of the Menu item you want to edit.
	#Click on icon to the right of the '''Name '''of the menu you want to delete. The Menu name is removed from the Menu listing.		#Click on {File:deleteselected.png]] icon to the right of the '''Name '''of the menu you want to delete. The Menu name is removed from the Menu listing.
	#Click button.		#Click [[File:savechanges.png]] button.
	#Click the '''Apply Changes''' link located at the top right hand corner of the page, to commit the changes to the database.		#Click the '''Apply Changes''' link located at the top right hand corner of the page, to commit the changes to the database.

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	\| style="background-color:#b8cce4;border:0.0069in solid #0000ff;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" \| <center>'''Description'''</center>		\| style="background-color:#b8cce4;border:0.0069in solid #0000ff;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" \| <center>'''Description'''</center>
	\|-		\|-
	\| style="border-top:0.0069in solid #0000ff;border-bottom:0.0069in solid #0000ff;border-left:0.0069in solid #0000ff;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" \| ~~=====~~ Response Timeout ~~=====~~		\| style="border-top:0.0069in solid #0000ff;border-bottom:0.0069in solid #0000ff;border-left:0.0069in solid #0000ff;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" \| Response Timeout
	\| style="border:0.0069in solid #0000ff;padding-top:0in;padding-bottom:0in;padding-left:0.~~075in~~;padding-right:0.075in;" \| This is the number of seconds (0-60) the PBX will wait for digits to be dialed. If nothing is dialed in the allotted time, the menu will route the call to the Failover Destination. The minimum and default value is '''4'''.		\| style="border:0.0069in solid #0000ff;padding-top:0in;padding-bottom:0in;padding-left:0.5in;padding-right:0.075in;" \| This is the number of seconds (0-60) the PBX will wait for digits to be dialed. If nothing is dialed in the allotted time, the menu will route the call to the Failover Destination. The minimum and default value is '''4'''.
	\|-		\|-
	\| style="border-top:0.0069in solid #0000ff;border-bottom:0.0069in solid #0000ff;border-left:0.0069in solid #0000ff;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" \| ~~=====~~ Digit Timeout ~~=====~~		\| style="border-top:0.0069in solid #0000ff;border-bottom:0.0069in solid #0000ff;border-left:0.0069in solid #0000ff;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" \| Digit Timeout
	\| style="border:0.0069in solid #0000ff;padding-top:0in;padding-bottom:0in;padding-left:0.~~075in~~;padding-right:0.075in;" \| While entering digits, the PBX will wait this many seconds (1-20) after the last digit was entered to take any actions. Single decimal digits are permitted. The default value is '''2'''.		\| style="border:0.0069in solid #0000ff;padding-top:0in;padding-bottom:0in;padding-left:0.5in;padding-right:0.075in;" \| While entering digits, the PBX will wait this many seconds (1-20) after the last digit was entered to take any actions. Single decimal digits are permitted. The default value is '''2'''.
	\|-		\|-
	\| style="border-top:0.0069in solid #0000ff;border-bottom:0.0069in solid #0000ff;border-left:0.0069in solid #0000ff;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" \| ~~=====~~ Play the Greeting ~~=====~~		\| style="border-top:0.0069in solid #0000ff;border-bottom:0.0069in solid #0000ff;border-left:0.0069in solid #0000ff;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" \| Play the Greeting
	\| style="border:0.0069in solid #0000ff;padding-top:0in;padding-bottom:0in;padding-left:0.~~075in~~;padding-right:0.075in;" \| This is the number of times the greeting will be played before the call is sent to the fail over destination. Default and minimum value is '''1'''.		\| style="border:0.0069in solid #0000ff;padding-top:0in;padding-bottom:0in;padding-left:0.5in;padding-right:0.075in;" \| This is the number of times the greeting will be played before the call is sent to the fail over destination. Default and minimum value is '''1'''.
	\|-		\|-
	\| style="border-top:0.0069in solid #0000ff;border-bottom:0.0069in solid #0000ff;border-left:0.0069in solid #0000ff;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" \| ~~=====~~ Local extension dialing ~~=====~~		\| style="border-top:0.0069in solid #0000ff;border-bottom:0.0069in solid #0000ff;border-left:0.0069in solid #0000ff;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" \| Local extension dialing
	\| style="border:0.0069in solid #0000ff;padding-top:0in;padding-bottom:0in;padding-left:0.~~075in~~;padding-right:0.075in;" \| This indicates whether you are able to dial local extensions from the menu. Default value is '''YES.'''		\| style="border:0.0069in solid #0000ff;padding-top:0in;padding-bottom:0in;padding-left:0.5in;padding-right:0.075in;" \| This indicates whether you are able to dial local extensions from the menu. Default value is '''YES.'''
	Note: It is not necessary to designate leading digits for extensions. This setting alone indicates when digits collected should be compared to the available list of extensions.		Note: It is not necessary to designate leading digits for extensions. This setting alone indicates when digits collected should be compared to the available list of extensions.

	\|-		\|-
	\| style="border-top:0.0069in solid #0000ff;border-bottom:0.0069in solid #0000ff;border-left:0.0069in solid #0000ff;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" \| ~~=====~~ Prompt Padding ~~=====~~		\| style="border-top:0.0069in solid #0000ff;border-bottom:0.0069in solid #0000ff;border-left:0.0069in solid #0000ff;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" \| Prompt Padding
	\| style="border:0.0069in solid #0000ff;padding-top:0in;padding-bottom:0in;padding-left:0.~~075in~~;padding-right:0.075in;" \| This is the time in seconds that the PBX will wait when entering the menu before playing the prompt. The default is set to '''2''' seconds.		\| style="border:0.0069in solid #0000ff;padding-top:0in;padding-bottom:0in;padding-left:0.5in;padding-right:0.075in;" \| This is the time in seconds that the PBX will wait when entering the menu before playing the prompt. The default is set to '''2''' seconds.
	\|-		\|-
	\| style="border-top:0.0069in solid #0000ff;border-bottom:0.0069in solid #0000ff;border-left:0.0069in solid #0000ff;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" \| ~~=====~~ Enable Admin PIN ~~=====~~		\| style="border-top:0.0069in solid #0000ff;border-bottom:0.0069in solid #0000ff;border-left:0.0069in solid #0000ff;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" \| Enable Admin PIN
	\| style="border:0.0069in solid #0000ff;padding-top:0in;padding-bottom:0in;padding-left:0.~~075in~~;padding-right:0.075in;" \| This enables the use of DTMF Menu Prompt Administration. When enabled the user may access the menu from a DTMF-enabled device and input the PIN to enter into Menu Prompt Administration Default value is '''No'''.		\| style="border:0.0069in solid #0000ff;padding-top:0in;padding-bottom:0in;padding-left:0.5in;padding-right:0.075in;" \| This enables the use of DTMF Menu Prompt Administration. When enabled the user may access the menu from a DTMF-enabled device and input the PIN to enter into Menu Prompt Administration Default value is '''No'''.
	\|-		\|-
	\| style="border-top:0.0069in solid #0000ff;border-bottom:0.0069in solid #0000ff;border-left:0.0069in solid #0000ff;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" \| ~~=====~~ Admin PIN ~~=====~~		\| style="border-top:0.0069in solid #0000ff;border-bottom:0.0069in solid #0000ff;border-left:0.0069in solid #0000ff;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" \| Admin PIN
	\| style="border:0.0069in solid #0000ff;padding-top:0in;padding-bottom:0in;padding-left:0.~~075in~~;padding-right:0.075in;" \| <nowiki>This is the PIN used to access DTMF Menu Prompt Administration. Default value is: <empty>.</nowiki>		\| style="border:0.0069in solid #0000ff;padding-top:0in;padding-bottom:0in;padding-left:0.5in;padding-right:0.075in;" \| <nowiki>This is the PIN used to access DTMF Menu Prompt Administration. Default value is: <empty>.</nowiki>
	\|}		\|}