Q Manager Release Notes - Revision history

Drew Harrell: /* Changes */

2013-05-03T15:52:54Z

Changes

2013-05-03T15:52:42Z

Changes

2013-03-19T16:42:45Z

2013-03-19T16:41:30Z

2013-02-21T21:11:32Z

2013-02-21T21:11:01Z

2013-02-21T21:10:30Z

2013-02-21T21:09:41Z

Changes

2013-02-21T21:09:05Z

2013-02-21T21:07:38Z

@@ Line 24: / Line 24: @@
 <pre> http://localhost:<configured port>/index?dial=<phone number> </pre>
 do not include anything but digits in &lt;phone number&gt; and exclude the '&lt;' and '&gt;'.&nbsp; Note you need to enable this under Settings -> CTI.
-**Note configured port is set up in Q Manager under CTI.
+Note configured port is set up in Q Manager under CTI.
 *Added Screen Pop URL functionality.&nbsp; You can set up a list of URLs in Queue Manager and then right clicking on a call that you are on allows you to send call parameters to the specified URL.&nbsp; The parameters are as follows:&nbsp;

@@ Line 22: / Line 22: @@
 *Added Conference bar for viewing conferences.&nbsp; Right Click on a conference and press View to open a Control window for a particular conference.
 *Added local call API.&nbsp; If you wish to have an application call a phone number, you can send a web request to Q Manager at
-<pre> http://localhost/index?dial=<phone number> </pre>
+<pre> http://localhost:<configured port>/index?dial=<phone number> </pre>
 do not include anything but digits in &lt;phone number&gt; and exclude the '&lt;' and '&gt;'.&nbsp; Note you need to enable this under Settings -> CTI.
 *Added Screen Pop URL functionality.&nbsp; You can set up a list of URLs in Queue Manager and then right clicking on a call that you are on allows you to send call parameters to the specified URL.&nbsp; The parameters are as follows:&nbsp;

@@ Line 5: / Line 5: @@
 *Automatic screen pop functionality added
 **In order to enable you must enable automatic screen pops (under CTI->Screen Popup click Enable Automatic Popups). Then next to the URLs that you wish to have pop up automatically, you check the last column that says "Auto Pop Inbound"
 == Bug Fixes<br/> ==

← Older revision		Revision as of 16:41, 19 March 2013
Line 1:		Line 1:
		+	= Q Manager Version 1.4 Update - 3/19/2013<br/> =
		+
		+	== Changes<br/> ==
		+
		+	*Automatic screen pop functionality added
		+	**In order to enable you must enable automatic screen pops (under CTI->Screen Popup click Enable Automatic Popups). Then next to the URLs that you wish to have pop up automatically, you check the last column that says "Auto Pop Inbound"
		+
		+	== Bug Fixes<br/> ==
		+
		+	*Voicemail status text is no longer editable or selectable.
		+
		+	== Known Issues<br/> ==
		+
		+	*None
		+
	= Q Manager Version 1.3 Update - 2/21/2013<br/> =		= Q Manager Version 1.3 Update - 2/21/2013<br/> =

@@ Line 22: / Line 22: @@
 *Fixed display issue with toggle buttons in Win 8&nbsp; (forwarding, auto forward, and recording buttons).
 *Fix for listen whisper permissions
 == Known Issues<br/> ==
 *None

@@ Line 9: / Line 9: @@
 do not include anything but digits in &lt;phone number&gt; and exclude the '&lt;' and '&gt;'.&nbsp; Note you need to enable this under Settings -> CTI.
 *Added Screen Pop URL functionality.&nbsp; You can set up a list of URLs in Queue Manager and then right clicking on a call that you are on allows you to send call parameters to the specified URL.&nbsp; The parameters are as follows:&nbsp;
 **{0} = CID Number
 **{1} = CID Name
@@ Line 25: / Line 25: @@
 == Known Issues<br/> ==
+*None

@@ Line 6: / Line 6: @@
 *Added Conference bar for viewing conferences.&nbsp; Right Click on a conference and press View to open a Control window for a particular conference.
 *Added local call API.&nbsp; If you wish to have an application call a phone number, you can send a web request to Q Manager at
-<pre> http://localhost/index?dial=&lt;phone number&gt; </pre>do not include anything but digits in &lt;phone number&gt; and exclude the '&lt;' and '&gt;'.&nbsp; Note you need to enable this under Settings -> CTI.
+<pre> http://localhost/index?dial=<phone number> </pre>
 *Added Screen Pop URL functionality.&nbsp; You can set up a list of URLs in Queue Manager and then right clicking on a call that you are on allows you to send call parameters to the specified URL.&nbsp; The parameters are as follows:&nbsp; {0} = CID Number, {1} = CID Name, {2} = Dialed Number (for inbound calls), {3} = Logged in Agent (your agent in Q Manager), {4} = Your Extension number.
 **Note you can import Screen Pop Urls from a global list on the PBX.&nbsp; This will be available in next PBX Software update due out early next week.