Training:Site Survey - Revision history

Tyler: /* Site Survey */

2023-06-12T20:51:00Z

Site Survey

← Older revision		Revision as of 20:51, 12 June 2023
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	=== Site Survey ===		=== Site Survey ===

	~~Performing a site survey is the best guard against unforeseen issues and surprises before~~ numbers ~~are ported~~ and cutover. ~~The elements~~ of ~~an on~~ premise or cloud IP PBX ~~involves both telephony and network readiness~~.		The key to avoiding unexpected challenges when transitioning numbers and executing cutover is a thorough site evaluation. This process scrutinizes both the readiness of the telephony and network for a premise or cloud IP PBX.

	~~Worksheet~~		Whenever an IP PBX installation is due, ensure to fill out the [https://wiki.ipitomy.com/images/7/74/IPitomy_Setup_Worksheet.xls IPitomy Setup Guide.] It assists in structuring the PBX deployment by helping collate the information required to configure and prime the site application. The guide also serves as a tangible backup for the database configuration.
	~~Complete the [https://wiki.ipitomy.com/images/7/74/IPitomy_Setup_Worksheet.xls IPitomy Setup Guide] each time that~~ an IP PBX is to be installed. This form will help to organize the deployment of the PBX by aiding you to gather the information needed to program and prepare the site application. The form also provides a hard-copy backup of the database configuration.

	~~= Worksheet =~~

	~~Complete~~ the [https://wiki.ipitomy.com/images/7/74/IPitomy_Setup_Worksheet.xls IPitomy Setup Guide] ~~each time that an IP~~ PBX ~~is to be installed. This form will help to organize the~~ deployment ~~of the PBX~~ by ~~aiding you to gather~~ the information ~~needed~~ to ~~program~~ and ~~prepare~~ the site application. The ~~form~~ also ~~provides~~ a ~~hard-copy~~ backup of the database configuration.

	= Network & Telephony Readiness: =		= Network & Telephony Readiness: =

Mike Lunn: /* Site Survey */

2022-08-01T17:45:32Z

Site Survey

← Older revision		Revision as of 17:45, 1 August 2022
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	Performing a site survey is the best guard against unforeseen issues and surprises before numbers are ported and cutover. The elements of an on premise or cloud IP PBX involves both telephony and network readiness.		Performing a site survey is the best guard against unforeseen issues and surprises before numbers are ported and cutover. The elements of an on premise or cloud IP PBX involves both telephony and network readiness.

	Worksheet		Worksheet

	Complete the [https://wiki.ipitomy.com/images/7/74/IPitomy_Setup_Worksheet.xls IPitomy Setup Guide] each time that an IP PBX is to be installed. This form will help to organize the deployment of the PBX by aiding you to gather the information needed to program and prepare the site application. The form also provides a hard-copy backup of the database configuration.		Complete the [https://wiki.ipitomy.com/images/7/74/IPitomy_Setup_Worksheet.xls IPitomy Setup Guide] each time that an IP PBX is to be installed. This form will help to organize the deployment of the PBX by aiding you to gather the information needed to program and prepare the site application. The form also provides a hard-copy backup of the database configuration.

Mike Lunn: /* Worksheet */

2022-08-01T17:45:15Z

Worksheet

← Older revision		Revision as of 17:45, 1 August 2022
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	Performing a site survey is the best guard against unforeseen issues and surprises before numbers are ported and cutover. The elements of an on premise or cloud IP PBX involves both telephony and network readiness.		Performing a site survey is the best guard against unforeseen issues and surprises before numbers are ported and cutover. The elements of an on premise or cloud IP PBX involves both telephony and network readiness.

	= Worksheet =		Worksheet

	Complete the [https://wiki.ipitomy.com/images/7/74/IPitomy_Setup_Worksheet.xls IPitomy Setup Guide] each time that an IP PBX is to be installed. This form will help to organize the deployment of the PBX by aiding you to gather the information needed to program and prepare the site application. The form also provides a hard-copy backup of the database configuration.		Complete the [https://wiki.ipitomy.com/images/7/74/IPitomy_Setup_Worksheet.xls IPitomy Setup Guide] each time that an IP PBX is to be installed. This form will help to organize the deployment of the PBX by aiding you to gather the information needed to program and prepare the site application. The form also provides a hard-copy backup of the database configuration.

Mike Lunn: /* Site Survey */

2022-08-01T17:45:02Z

Site Survey

← Older revision		Revision as of 17:45, 1 August 2022
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	Performing a site survey is the best guard against unforeseen issues and surprises before numbers are ported and cutover. The elements of an on premise or cloud IP PBX involves both telephony and network readiness.		Performing a site survey is the best guard against unforeseen issues and surprises before numbers are ported and cutover. The elements of an on premise or cloud IP PBX involves both telephony and network readiness.

			= Worksheet =

			Complete the [https://wiki.ipitomy.com/images/7/74/IPitomy_Setup_Worksheet.xls IPitomy Setup Guide] each time that an IP PBX is to be installed. This form will help to organize the deployment of the PBX by aiding you to gather the information needed to program and prepare the site application. The form also provides a hard-copy backup of the database configuration.

	= Worksheet =		= Worksheet =

Mike Lunn: /* Phones & Extensions – How many phones, what models and total extensions? */

2022-08-01T17:43:41Z

Phones & Extensions – How many phones, what models and total extensions?

← Older revision		Revision as of 17:43, 1 August 2022
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	**EOL Announcement: No longer being maintained, supported or		**EOL Announcement: No longer being maintained, supported or

	== Phones & Extensions ~~– How many phones, what models and total extensions?~~ ==		== Phones & Extensions ==

			*How many phones, what models and total extensions?
	*Physically review each location where a telephone will be installed (Note: If there is an existing RJ45/Cat5 data drop/connection a phone may be used as a bridge connection to PC)		*Physically review each location where a telephone will be installed (Note: If there is an existing RJ45/Cat5 data drop/connection a phone may be used as a bridge connection to PC)
	*Remote Employees will require additional programming, parts and service costs		*Remote Employees will require additional programming, parts and service costs
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	<li>Disabling SIP ALG (Application Layer Gateway)		<li>Disabling SIP ALG (Application Layer Gateway)
	<li>ALG’s often contribute to one-way audio issues.		<li>ALG’s often contribute to one-way audio issues.
	</li>*ALG’s often inhibit Remote Phone operation~~</li></li>~~<li>Can DD-WRT be loaded onto the router on site?<ul style="list-style-type:circle;">		</li>*ALG’s often inhibit Remote Phone operation<li>Can DD-WRT be loaded onto the router on site?<ul style="list-style-type:circle;">
	<li>We have found that the DD-WRT Linux-based router software generally NAT’s well.</li>		<li>We have found that the DD-WRT Linux-based router software generally NAT’s well.</li>
	<li>[http://www.dd-wrt.com/ http://www.dd-wrt.com], then go to “Router Database” and search for the router using brand and model number informat</li>		<li>[http://www.dd-wrt.com/ http://www.dd-wrt.com], then go to “Router Database” and search for the router using brand and model number informat</li>
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	[[Category:Training]]~~</li>~~		[[Category:Training]]

Mike Lunn: /* Switch */

2022-08-01T17:42:53Z

Switch

← Older revision		Revision as of 17:42, 1 August 2022
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	</li>		</li>
	</ul><ul style="list-style-type:circle;">		</ul><ul style="list-style-type:circle;">
	= Switch =		== Switch ==

	The Switch is critical to network performance and quality voice connections. Patch cables connected to the switch must be of high quality and tested (as part of cabling) for each port of the Switch. We recommend use of Managed Switches with QOS capabilities.		The Switch is critical to network performance and quality voice connections. Patch cables connected to the switch must be of high quality and tested (as part of cabling) for each port of the Switch. We recommend use of Managed Switches with QOS capabilities.

Mike Lunn: /* Switch */

2022-08-01T17:40:28Z

Switch

← Older revision		Revision as of 17:40, 1 August 2022
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	</li>		</li>
	</ul><ul style="list-style-type:circle;">		</ul><ul style="list-style-type:circle;">
	== Switch ==		= Switch =

	The Switch is critical to network performance and quality voice connections. Patch cables connected to the switch must be of high quality and tested (as part of cabling) for each port of the Switch. We recommend use of Managed Switches with QOS capabilities.		The Switch is critical to network performance and quality voice connections. Patch cables connected to the switch must be of high quality and tested (as part of cabling) for each port of the Switch. We recommend use of Managed Switches with QOS capabilities.

Mike Lunn: /* Router */

2022-08-01T17:39:39Z

Router

← Older revision		Revision as of 17:39, 1 August 2022
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	== WAN – ISP ==		== WAN – ISP ==

	*Who is the Internet Service Provider at the site?		*Who is the Internet Service Provider at the site?
	*Should this change?		*Should this change?
	*Cost advantages can be offered in association with Internet Service Providers and IPitomy SIP Trunks.		*Cost advantages can be offered in association with Internet Service Providers and IPitomy SIP Trunks.
	*ISP Bandwidth & Performance (One VoIP Call uses ~90KBPS of bandwidth) <ul style="list-style-type:circle;">		*ISP Bandwidth & Performance (One VoIP Call uses ~90KBPS of bandwidth) <ul style="list-style-type:circle;">
	<li>[http://speedtest.net/ Free Bandwidth and Speed Test]~~</li>~~		<li>[http://speedtest.net/ Free Bandwidth and Speed Test]
	<li>Keep in mind that ISP bandwidth testers are momentary snap-shots of the performance of your WAN (Internet) connection.</li>		<li>Keep in mind that ISP bandwidth testers are momentary snap-shots of the performance of your WAN (Internet) connection.</li></li>
	<li>Several tests should be performed during the hours of operation at the site where the IP PBX will be installed.</li>		<li>Several tests should be performed during the hours of operation at the site where the IP PBX will be installed.</li>
	<li>IPitomy offers a [https://fs30.formsite.com/IPitomy/form44/index.html VoIP Qualification Test] for both on premise and cloud systems.</li>		<li>IPitomy offers a [https://fs30.formsite.com/IPitomy/form44/index.html VoIP Qualification Test] for both on premise and cloud systems.</li>
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	*What kind of Router is in use? Check [http://wiki.ipitomy.com/wiki/Router_Compatibility Compatibility Guide]		*What kind of Router is in use? Check [http://wiki.ipitomy.com/wiki/Router_Compatibility Compatibility Guide]
	*IP Address type: Static or Dynamic		*Identify IP Address type:
			**Static or Dynamic
	*Who is Network Admin?		*Who is Network Admin?
	*If third party manages network, router, firewall, switches etc you will need their assistance and access to open & forward ports and enabling & disabling settings.~~</li>~~		**If third party manages network, router, firewall, switches etc you will need their assistance and access to open & forward ports and enabling & disabling settings.
	<ul style="list-style-type:circle;">		<ul style="list-style-type:circle;">
	<li>Port Forwarding</li>		<li>Requirements
			<li>Port Forwarding
			</li>
	<li>NAT (Network Address Translation)		<li>NAT (Network Address Translation)
	<li>Disabling SIP ALG (Application Layer Gateway)		<li>Disabling SIP ALG (Application Layer Gateway)
	</li><li>Can DD-WRT be loaded onto the router on site?<ul style="list-style-type:circle;">		<li>ALG’s often contribute to one-way audio issues.
			</li>*ALG’s often inhibit Remote Phone operation</li></li><li>Can DD-WRT be loaded onto the router on site?<ul style="list-style-type:circle;">
	<li>We have found that the DD-WRT Linux-based router software generally NAT’s well.</li>		<li>We have found that the DD-WRT Linux-based router software generally NAT’s well.</li>
	<li>[http://www.dd-wrt.com/ http://www.dd-wrt.com], then go to “Router Database” and search for the router using brand and model number ~~information.~~</li>		<li>[http://www.dd-wrt.com/ http://www.dd-wrt.com], then go to “Router Database” and search for the router using brand and model number informat</li>
	</ul></li>		</ul></li>
	<li>~~Is an ALG (Application Layer Gateway) present on the router?<ul style="list-style-type:circle;">~~		<li>Is a Sonicwall® present? If so, significant programming will be required to assure that no voice traffic (BOTH LAN and WAN traffic) is impeded.
	~~<li>Is the ALG enabled?</li>~~		<li>If using a Sonicwall® router/firewall;<ul style="list-style-type:circle;">
	~~<li>If so, this will need to be disabled or;</li>~~
	~~<li>…complex router programming is likely required to assure that no voice traffic is impeded by the operation of the ALG~~
	*ALG’s often contribute to one-way audio issues.
	*ALG’s often inhibit Remote Phone operation</li>

	~~== Sonicwall® ==~~

	Is a Sonicwall® present? If so, significant programming will be required to assure that no voice traffic (BOTH LAN and WAN traffic) is impeded.

	~~<ul>~~<li>If using a Sonicwall® router/firewall;<ul style="list-style-type:circle;">
	<li>Add cost to cover troubleshooting erratic telephone performance.</li>		<li>Add cost to cover troubleshooting erratic telephone performance.</li>
	<li>Consider installing a second Router in Gateway mode with its own Public IP to avoid Sonicwall® voice traffic issues.</li>		<li>Consider installing a second Router in Gateway mode with its own Public IP to avoid Sonicwall® voice traffic issues.</li>
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	<li>Visit [[Router Info Sonicwall\|Router Info: Sonicwall]] for IPitomy recommended programming information		<li>Visit [[Router Info Sonicwall\|Router Info: Sonicwall]] for IPitomy recommended programming information
	</li>		</li>
	</ul></ul>		</ul><ul style="list-style-type:circle;">

	== Switch ==		== Switch ==

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	<ul><li>Are they managed (programmable)?</li>		<ul><li>Are they managed (programmable)?</li>
	<li>Are there enough ports to accommodate the number of telephones that will be installed?</li>		<li>Are there enough ports to accommodate the number of telephones that will be installed?</li>
	<li>Are the Switch ports POE (Power Over Ethernet)?<ul style="list-style-type:circle;"~~></li~~>		<li>Are the Switch ports POE (Power Over Ethernet)?<ul style="list-style-type:circle;">
	<li>POE is desired for the “cleanest” installation since no power supply is required at each telephone location when using POE</li>		<li>POE is desired for the “cleanest” installation since no power supply is required at each telephone location when using POE</li>
	<li>POE is also desirable because it provides one point of backup (UPS on Switch supports telephones connected – they stay functional during power outage).</li>		<li>POE is also desirable because it provides one point of backup (UPS on Switch supports telephones connected – they stay functional during power outage).</li>
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	=== Functions of a Switch ===		=== Functions of a Switch ===

	*Analyze arriving packets		*Analyze arriving packets
	*Direct packet traffic to ports of the switch known to be connected to the packet-identified destination		*Direct packet traffic to ports of the switch known to be connected to the packet-identified destination
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	[[Category:Training]]		[[Category:Training]]</li>

Mike Lunn: /* Router */

2022-08-01T17:08:08Z

Router

← Older revision		Revision as of 17:08, 1 August 2022
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	*IP Address type: Static or Dynamic		*IP Address type: Static or Dynamic
	*Who is Network Admin?		*Who is Network Admin?
	*If third party manages network, router, firewall, switches etc you will need their assistance and access to open & forward ports and enabling & disabling settings.~~equired Functions & Capabilities~~		*If third party manages network, router, firewall, switches etc you will need their assistance and access to open & forward ports and enabling & disabling settings.</li>
	<ul style="list-style-type:circle;">		<ul style="list-style-type:circle;">
	<li>Port Forwarding</li>		<li>Port Forwarding</li>

Mike Lunn: /* Router */

2022-08-01T15:57:01Z

Router

← Older revision		Revision as of 15:57, 1 August 2022
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	== WAN – ISP ==		== WAN – ISP ==



	*Who is the Internet Service Provider at the site?		*Who is the Internet Service Provider at the site?
	*Should this change?		*Should this change?
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	*What kind of Router is in use? Check [http://wiki.ipitomy.com/wiki/Router_Compatibility Compatibility Guide]		*What kind of Router is in use? Check [http://wiki.ipitomy.com/wiki/Router_Compatibility Compatibility Guide]
	*IP Address type: Static or Dynamic		*IP Address type: Static or Dynamic
	Who is Network Admin?		*Who is Network Admin?
	**If third party manages network, router, firewall, switches etc you will need their assistance and access to open & forward ports and enabling & disabling settings.		*If third party manages network, router, firewall, switches etc you will need their assistance and access to open & forward ports and enabling & disabling settings.equired Functions & Capabilities
	~~</li>~~		<ul style="list-style-type:circle;">
	~~Required~~ Functions & Capabilities<ul style="list-style-type:circle;">
	<li>Port Forwarding</li>		<li>Port Forwarding</li>
	<li>NAT (Network Address Translation)		<li>NAT (Network Address Translation)