Packet Capture: Difference between revisions
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The Packet Capture feature in the PBX is a tool to investigate possible issues on the network. By capturing and analyzing the packets, you can pinpoint where a breakdown is occurring. Some further information on packet captures in general can be found here [http://en.wikipedia.org/wiki/Packet_analyzer http://en.wikipedia.org/wiki/Packet_analyzer] | The Packet Capture feature in the PBX is a tool to investigate possible issues on the network. By capturing and analyzing the packets, you can pinpoint where a breakdown is occurring. Some further information on packet captures in general can be found here [http://en.wikipedia.org/wiki/Packet_analyzer http://en.wikipedia.org/wiki/Packet_analyzer] | ||
To view a packet capture, you will need to have [http://www.wireshark.org/ Wireshark] on your PC. You can also find tutorials on this page to learn to use Wireshark. | *To view a packet capture, you will need to have [http://www.wireshark.org/ Wireshark] on your PC. You can also find tutorials on this page to learn to use Wireshark. | ||
Found under Diagnostics=>Packet Capture, the feature is off by default. This is a feature that would only be enable for short periods at a time while you troubleshoot and reproduce an issue, as the capture is saving data to the HD and you don't want to use an excessive amount of storage space. | *Found under Diagnostics=>Packet Capture, the feature is off by default. This is a feature that would only be enable for short periods at a time while you troubleshoot and reproduce an issue, as the capture is saving data to the HD and you don't want to use an excessive amount of storage space. | ||
[[File:Diagnostic-PacketCaptures1.jpg|File:Diagnostic-PacketCaptures1.jpg]] | [[File:Diagnostic-PacketCaptures1.jpg|File:Diagnostic-PacketCaptures1.jpg]] | ||
By clicking On, you start a capture. You can tell as it will display Running in green. | *By clicking On, you start a capture. You can tell as it will display Running in green. | ||
[[File:Diagnostic-PacketCaptures2.jpg|File:Diagnostic-PacketCaptures2.jpg]] | [[File:Diagnostic-PacketCaptures2.jpg|File:Diagnostic-PacketCaptures2.jpg]] | ||
Once you are done troubleshooting, press Off to stop the capture. Always stop the service before attempting to download (down arrow button) or delete (X button) the capture. | *Once you are done troubleshooting, press Off to stop the capture. Always stop the service before attempting to download (down arrow button) or delete (X button) the capture. | ||
[[File:Diagnostic-PacketCaptures3.jpg|File:Diagnostic-PacketCaptures3.jpg]] | [[File:Diagnostic-PacketCaptures3.jpg|File:Diagnostic-PacketCaptures3.jpg]] | ||
Revision as of 15:41, 10 July 2013
The Packet Capture feature in the PBX is a tool to investigate possible issues on the network. By capturing and analyzing the packets, you can pinpoint where a breakdown is occurring. Some further information on packet captures in general can be found here http://en.wikipedia.org/wiki/Packet_analyzer
- To view a packet capture, you will need to have Wireshark on your PC. You can also find tutorials on this page to learn to use Wireshark.
- Found under Diagnostics=>Packet Capture, the feature is off by default. This is a feature that would only be enable for short periods at a time while you troubleshoot and reproduce an issue, as the capture is saving data to the HD and you don't want to use an excessive amount of storage space.
- By clicking On, you start a capture. You can tell as it will display Running in green.
- Once you are done troubleshooting, press Off to stop the capture. Always stop the service before attempting to download (down arrow button) or delete (X button) the capture.
