Difference between revisions of "IPitomy Contact Dialer"

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<br/>'''Ipitomy Contact Dialer'''
 
<br/>'''Ipitomy Contact Dialer'''
  
To set up the IPitomy Dialer you must first be on the latest (5.0.7-2 or higher) PBX software.<br/><br/>Dialer requires .NET Framework 4.0 or greater. Windows 7 or newer Microsoft OS.
+
To set up the IPitomy Dialer you must first be on the latest (5.0.7-2 or higher) PBX software.<br/><br/>Dialer requires .NET Framework 4.0 or greater. Windows 7 or newer Microsoft OS. You also need to be licensed for the applications use. This license may be obtained from Ipitomy Sales if you do not already have it. Until this license is applied to the PBX you will not have the ability to create the Feature Key.  
  
 
The application can be downloaded from:
 
The application can be downloaded from:

Revision as of 14:37, 23 July 2014


Ipitomy Contact Dialer

To set up the IPitomy Dialer you must first be on the latest (5.0.7-2 or higher) PBX software.

Dialer requires .NET Framework 4.0 or greater. Windows 7 or newer Microsoft OS. You also need to be licensed for the applications use. This license may be obtained from Ipitomy Sales if you do not already have it. Until this license is applied to the PBX you will not have the ability to create the Feature Key.

The application can be downloaded from:

Click Here to download .application file.

Once you have upgraded you will have under the Applications area of the PBX GUI an API Page.


Use the tool to create a KEY named "Contacts"

File:Ipitomy Dialer1.jpg

Once finished your Key will look like this.


File:IpDialer.jpg

At this point you can use the guide on the following link to configure and use the dialer.

http://wiki.ipitomy.com/wiki/File:IPitomy_Dialer_App.pdf


The installation will begin. When finished it will bring you to the configuration page.

File:Contact 1.jpg

Enter the Extension number where indicated. The Password used is the Extension Voicemail Password. And then populate the IP of the PBX in the appropriate field. No changeto the port number is required.

This will bring up the main page.

File:Contact 2.png

System Speed dials are present. To dial these simply click on them. The device you configured will ring. And once you pick up the call will be connecting. You can import contacts from a CSV file or from a local Outlook installation. You can also create manually the entries you desire.


Enter the Extension number


Overview
Many users of business phone systems call a wide variety of phone numbers.
They can be from a printed sheet, a contact
program or from Microsoft Outlook. When there are many calls to make and each number has to be dialed into a phone,
the process becomes tedious.
To ease the process of dialing each number, IPitomy has created the IPitomy Dialer.
The dialer can be used in several ways:
1) Automatically import contacts from Microsoft Outlook. Once the contacts have been imported, simply click on a
contact to dial their number
.
Your phone will go off hook and the call will be put through without the need to enter
any digits.

2) Import Contacts from a .csv (comma separated values) file. Once the contacts have been imported, simply click
on a contact to dial their number
.
Your phone will go off hook and the call will be put through without the need to
enter any digits.

3) Dialing System speed dial numbers. The PBX will automatically import any system speed dial numbers. Once
the contacts have been imported, simply click on a contact to dial their number
.
Your phone will go off hook and the
call will be put through without the need to enter any digits.

4) Click to dial from Mozilla Firefox. using the
Telify add-on, phone numbers in web pages can be clicked to dial.

4) Clip to Dial - Copy - by selecting a phone number in any program running on your desktop, Select the phone
number by highlighting it with a mouse. Click Control C then Control D and the number is dialed.

Your phone will go off hook and the call will be put through without the need to enter any digits

Program Setup

You first need to add your extension and Pin
number to the Dialer in order for the IPitomy
PBX to dial from your extension.
Click Settings in the upper left corner
Enter your extension number in the Extension
field Enter the PIN number you received for your
Voice mail Box
Add the IPitomy server IP address.
You will get this from your system administrator
.
Click Connect Now the Dialer is setup to connect with the
PBX and dial out numbers from your desktop.
Before you can begin dialing, it is necessary to populate the contact dialer with contacts so you can dial them with just a
click.To import Contacts from Microsoft Outlook, you must first be using Outlook 2007 or newer. Click on Advanced under the
Managed Contacts tab. After clicking the Advanced tab, you will see the option to import Outlook Contacts. Click the Import Outlook Contacts tab. once this is clicked, the Dialer will import all of your contacts. It may take up to 10 minutes, depending on how many
contacts you have.

Importing Contacts
From Outlook
Click Manage Contacts
Click Import
Click Import Outlook Contacts
The Dialer will import all of your Outlook
Contacts. Once imported they will appear in
a list. just click on the item in the list you
wish to dial.

Importing Contacts From a .csv File
Click Manage Contacts
Click Import
Click Import from CSV file
Older versions of outlook and Combinations of contacts from a .csv file contacts
and outlook contacts.
In order to import contacts from older versions of Outlook, it may be necessary to first export your Outlook Contacts to a
.csv file.
Then import the file using the .csv import function.

Using The Import From
.csv Function
To import contacts from a .csv file, it is
necessary to map the fields in the
contact from the .csv file to match up the
fields in the IPitomy Dialer contact fields.
To do this, you click on
Import Contacts from CSV
Then browse to the file you want to
import on your PC
Select the file and click Open
The file will then begin the import process. It is now necessary to map the fields from
your .csv file to the fields in the IPitomy Dialer
.
Place your mouse over the column
field in the left column that best
matches the field on the Right side
and drag it over to the right column.
Once you have matched up the
fields to want to map, then click
Import.That’s all there is to it.
You can update the list any time by re-
importing it or manually adding the
contact entries. Once you have imported the
contacts, your list will be populated
with the contact information and the
dialer will dial the numbers when you
select a contact Select file
Double Click to Dial
When you double click a contact, the
number is dialed.
Your phone will go
off hook (if you are using a phone that
is capable) and your number is dialed.