Difference between revisions of "Polycom"
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=== Polycom VVX500 Configuration === | === Polycom VVX500 Configuration === | ||
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The following outlines how a dealer configured his VVX500 phones to work with the IPitomy PBX. | The following outlines how a dealer configured his VVX500 phones to work with the IPitomy PBX. | ||
| − | Browse to ip address of Polycom. Select Simple setup. | + | *Browse to ip address of Polycom. |
| − | * | + | *Select Simple setup. |
| − | Note: SIP server is either local address on Ipitomy server or public ip address for remote phone. | + | *Populate the following fields with the appropriate information |
| − | Note: Authentication password is SIP password from Advanced screen of extension. | + | **SNTP Server = north-america.pool.ntp.org |
| + | **SIP Server Address = <IP Address of the PBX> | ||
| + | ** | ||
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| + | Note: SIP server is either local address on Ipitomy server or public ip address for remote phone. Note: Authentication password is SIP password from Advanced screen of extension. | ||
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| + | <br/> | ||
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*Under Preferences enable one touch voicemail | *Under Preferences enable one touch voicemail | ||
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Note: This will restart the phone. | Note: This will restart the phone. | ||
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*Under Settings/Lines | *Under Settings/Lines | ||
| − | *Change number of line keys from default 1 to 2 | + | *Change number of line keys from default 1 to 2 |
*Change Calls per line from 24 to 1 | *Change Calls per line from 24 to 1 | ||
*This will place 2 line appearances on the Polycom VVX phone. | *This will place 2 line appearances on the Polycom VVX phone. | ||
| − | **Optional: Change SIP and Proxy server | + | **Optional: Change SIP and Proxy server to UDPonly |
*Also under Settings/Lines/Message Center: | *Also under Settings/Lines/Message Center: | ||
*Add user extension in Subscription Address | *Add user extension in Subscription Address | ||
*Change Callback mode to Contact | *Change Callback mode to Contact | ||
*Callback Contact: 923 | *Callback Contact: 923 | ||
| − | *Under Utilities: | + | *Under Utilities: Line Key Configuration |
*Add BLF/Speed Numbers | *Add BLF/Speed Numbers | ||
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Note: This will also restart the phone. | Note: This will also restart the phone. | ||
Revision as of 19:42, 24 February 2014
Just as any other SIP phone, you can manually configure Polycom phones to work with the IPitomy PBX. Polycom phones will use an Open Extension License, so be sure your PBX is licensed accordingly. Below are some guides created by ourselves and dealers who have gotten their phones to work.
Polycom IP7000 Set up for IPitomy
Admin password is 456 via the phone programming or web interface.
It is especially important to wait until the phone finishes restarting after each Save or submit!
In the following instructions, only enter information in the indicated fields. Leave the rest blank or whatever the default is.
- From phone keypad, navigate these menus:
Main Menu / Settings / Advanced / Admin Settings / Reset to Default Press: Reset Local Configuration
- Wait for the phone to completely finish restarting. And also wait for the phone’s web server to come back. This will take at least 2 minutes.
- Via the Phone’s web page make these changes: Type IP address of the IP 7000 in browser and log in under admin password.
Sip Server> Server 1 Address: PRESS Save
- Wait for the phone to completely finish restarting. And also wait for the phone’s web server to come back. This will take at least 2 minutes.
- Via the Phone’s web page make these changes:
LINES> Line 1 Display Name: extension number Address: extension number Auth User ID: extension number Auth Password: SIP Password Transport: UDP Only
- Server 1
Address: PBX IP Port: 5060 Register: 1
- PRESS SUBMIT
- Wait for the phone to completely finish restarting. And also wait for the phone’s web server to come back. This will take at least 2 minutes.
- For voicemail message indicator light service:
Message Center Subscriber: extension number@default [example:400@default ] Callback Mode: Registration
Polycom VVX500 Configuration
The following outlines how a dealer configured his VVX500 phones to work with the IPitomy PBX.
- Browse to ip address of Polycom.
- Select Simple setup.
- Populate the following fields with the appropriate information
- SNTP Server = north-america.pool.ntp.org
- SIP Server Address = <IP Address of the PBX>
Note: SIP server is either local address on Ipitomy server or public ip address for remote phone. Note: Authentication password is SIP password from Advanced screen of extension.
- Under Preferences enable one touch voicemail
Note: This will restart the phone.
- Under Settings/Lines
- Change number of line keys from default 1 to 2
- Change Calls per line from 24 to 1
- This will place 2 line appearances on the Polycom VVX phone.
- Optional: Change SIP and Proxy server to UDPonly
- Also under Settings/Lines/Message Center:
- Add user extension in Subscription Address
- Change Callback mode to Contact
- Callback Contact: 923
- Under Utilities: Line Key Configuration
- Add BLF/Speed Numbers
Note: This will also restart the phone.