Difference between revisions of "PBXPlus Manual: Feature Codes"
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Feature Codes
Forwarding Feature Codes
Day Night Mode Feature Codes
Active Call Feature Codes
ACD Feature Codes
Conference Feature Codes
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The numbering plan of the IPitomy IP PBX is almost completely open to customization. This is a list of codes that are required when feature buttons are not programmed to accomplish the operation. | The numbering plan of the IPitomy IP PBX is almost completely open to customization. This is a list of codes that are required when feature buttons are not programmed to accomplish the operation. | ||
| − | {| class="wikitable" | + | {| style="width: 80%" class="wikitable" width="687" |
|- | |- | ||
! Code<br/> | ! Code<br/> | ||
| − | ! | + | ! Then Enter<br/> |
| − | ! Function Description | + | ! Function Description<br/> |
| − | ! Notes | + | ! Notes<br/> |
|- | |- | ||
| − | | *8* | + | | *8* + Ext<br/> |
| − | | | + | | <br/> |
| Whisper<br/> | | Whisper<br/> | ||
| + | | <br/> | ||
|- | |- | ||
| − | | *9* | + | | *9* + Ext<br/> |
| − | | | + | | <br/> |
| Listen | | Listen | ||
| − | | | + | | <br/> |
|- | |- | ||
| − | | 3*<br/> | + | | 3* + Ext<br/> |
| − | | | + | | <br/> |
| Invoke Follow-Me for Ext | | Invoke Follow-Me for Ext | ||
| Dials the Extension's Follow-me destination(s) | | Dials the Extension's Follow-me destination(s) | ||
|- | |- | ||
| − | | 4* | + | | 4* + Ext<br/> |
| − | | | + | | <br/> |
| Call VMBox Cascading List | | Call VMBox Cascading List | ||
| − | | Use to test Cascading Notification List operation | + | | Use to test Cascading Notification List operation<br/> |
|- | |- | ||
| − | | 99 | + | | 99<br/> |
| <br/> | | <br/> | ||
| Group Call Pickup | | Group Call Pickup | ||
| n/a | | n/a | ||
|- | |- | ||
| − | | 99 | + | | 99 + Ext<br/> |
| − | | | + | | <br/> |
| Directed Call Pickup | | Directed Call Pickup | ||
| n/a | | n/a | ||
|- | |- | ||
| 923 | | 923 | ||
| − | | | + | | Mailbox password<br/> |
| Access your VMB | | Access your VMB | ||
| (when no button is available) | | (when no button is available) | ||
|- | |- | ||
| 924 | | 924 | ||
| − | | | + | | Mailbox# password#<br/> |
| Access a VMB from any extension | | Access a VMB from any extension | ||
| Use from someone else's phone | | Use from someone else's phone | ||
|- | |- | ||
| 926 | | 926 | ||
| − | | wait for prompt... first letters of person's name | + | | wait for prompt... first letters of person's name<br/> |
| Company Directory | | Company Directory | ||
| Access Company Directory | | Access Company Directory | ||
|- | |- | ||
| − | | ** | + | | **+ Ext<br/> |
| − | | | + | | <br/> |
| Group Page or Extension Page<br/> | | Group Page or Extension Page<br/> | ||
| − | | Multicast Paging impacts network traffic less. Note multicast paging is configured by multicast ext # and does not use **.<br/> | + | | Multicast Paging impacts network traffic less. <br/>Note multicast paging is configured by multicast<br/>ext # and does not use **.<br/> |
|- | |- | ||
| − | | * | + | | * + Ext<br/> |
| − | | | + | | <br/> |
| Transfer to this extension's VMB | | Transfer to this extension's VMB | ||
| − | | Direct to VM Transfer | + | | Direct to VM Transfer<br/> |
|} | |} | ||
| − | |||
| − | |||
== Forwarding Feature Codes<br/> == | == Forwarding Feature Codes<br/> == | ||
| Line 97: | Line 96: | ||
|- | |- | ||
! Code<br/> | ! Code<br/> | ||
| − | ! | + | ! Then Enter<br/> |
! Function Description | ! Function Description | ||
! Notes | ! Notes | ||
| Line 103: | Line 102: | ||
| *0 | | *0 | ||
| n/a | | n/a | ||
| − | | Schedule | + | | Go to Schedule Mode<br/> |
| n/a | | n/a | ||
|- | |- | ||
| Line 137: | Line 136: | ||
|- | |- | ||
! Code<br/> | ! Code<br/> | ||
| − | ! | + | ! Then Enter<br/> |
! Function Description | ! Function Description | ||
! Notes | ! Notes | ||
|- | |- | ||
| #*<br/> | | #*<br/> | ||
| − | | Ext Number<br/> | + | | Ext Number + #<br/> |
| Attended transfer | | Attended transfer | ||
| Allows you to announce the call | | Allows you to announce the call | ||
|- | |- | ||
| ## | | ## | ||
| − | | Ext Number<br/> | + | | Ext Number + #<br/> |
| Blind transfer | | Blind transfer | ||
| Just transfer the call. | | Just transfer the call. | ||
| Line 181: | Line 180: | ||
| Use instead of "Pause" button (ABC+extno). Only works if phone extension is a group member and only works on group calls.<br/> | | Use instead of "Pause" button (ABC+extno). Only works if phone extension is a group member and only works on group calls.<br/> | ||
|- | |- | ||
| − | | 0*<br/> | + | | 0* + Agent Number<br/> |
| Agent Number<br/> | | Agent Number<br/> | ||
| Pause Agent | | Pause Agent | ||
| Doesn't pause phone | | Doesn't pause phone | ||
|- | |- | ||
| − | | 1* | + | | 1* + Agent Number<br/> |
| Agent Number<br/> | | Agent Number<br/> | ||
| UnPause Agent | | UnPause Agent | ||
| Line 195: | Line 194: | ||
| Agent LogIn | | Agent LogIn | ||
| PBX SW Ver 4.6.1 and greater, previously Agent Number is required<br/> | | PBX SW Ver 4.6.1 and greater, previously Agent Number is required<br/> | ||
| + | |- | ||
| + | | 2* + Ext<br/> | ||
| + | | <br/> | ||
| + | | Log Agent In at Ext<br/> | ||
| + | | <br/> | ||
|- | |- | ||
| 3* | | 3* | ||
| Line 246: | Line 250: | ||
| <br/> | | <br/> | ||
|} | |} | ||
| + | |||
| + | '''NOTE: Volume adjustments are incrimental, so for anything more then a single level of adjustment it's best to access the conference feature menu by dialing a single * then using the volume adjustments within the menu.''' | ||
Latest revision as of 20:24, 6 November 2018
Feature Codes
The numbering plan of the IPitomy IP PBX is almost completely open to customization. This is a list of codes that are required when feature buttons are not programmed to accomplish the operation.
| Code |
Then Enter |
Function Description |
Notes |
|---|---|---|---|
| *8* + Ext |
Whisper |
||
| *9* + Ext |
Listen | ||
| 3* + Ext |
Invoke Follow-Me for Ext | Dials the Extension's Follow-me destination(s) | |
| 4* + Ext |
Call VMBox Cascading List | Use to test Cascading Notification List operation | |
| 99 |
Group Call Pickup | n/a | |
| 99 + Ext |
Directed Call Pickup | n/a | |
| 923 | Mailbox password |
Access your VMB | (when no button is available) |
| 924 | Mailbox# password# |
Access a VMB from any extension | Use from someone else's phone |
| 926 | wait for prompt... first letters of person's name |
Company Directory | Access Company Directory |
| **+ Ext |
Group Page or Extension Page |
Multicast Paging impacts network traffic less. Note multicast paging is configured by multicast ext # and does not use **. | |
| * + Ext |
Transfer to this extension's VMB | Direct to VM Transfer |
Forwarding Feature Codes
| Code |
Suffix | Function Description | Notes |
|---|---|---|---|
| *91 |
PBX Call Forward |
Use to Enable or Access PBX-CFWD | |
| *92 |
PBX CFWD Destination | Use to input FWD destination | |
| *90 | PBX Call Forward Disable | Use to Disable PBX-CFWD |
Day Night Mode Feature Codes
| Code |
Then Enter |
Function Description | Notes |
|---|---|---|---|
| *0 | n/a | Go to Schedule Mode |
n/a |
| *1 | n/a | Go to Day Mode | n/a |
| *2 | n/a | Go to Night Mode | Ext must be assigned Operator "Y" |
| Press Day/Night button | 0 | Go to Schedule Mode | Ext must be assigned Operator "Y" |
| Press Day/Night button | 1 | Go to Day Mode | Ext must be assigned Operator "Y" |
| Press Day/Night button |
2 | Go to Night Mode | Ext must be assigned Operator "Y" |
Active Call Feature Codes
| Code |
Then Enter |
Function Description | Notes | |
|---|---|---|---|---|
| #* |
Ext Number + # |
Attended transfer | Allows you to announce the call | |
| ## | Ext Number + # |
Blind transfer | Just transfer the call. | |
|
Call Record | Press again to stop recording. Recordings end up in your voicemail box work folder. |
ACD Feature Codes
| Code |
Suffix | Function Description | Notes |
|---|---|---|---|
| 0* | Pause Phone in Queues |
Use instead of "Pause" button (ABC+extno). Only works if phone extension is a group member and only works on group calls. | |
| 1* | UnPause Phone in Queues |
Use instead of "Pause" button (ABC+extno). Only works if phone extension is a group member and only works on group calls. | |
| 0* + Agent Number |
Agent Number |
Pause Agent | Doesn't pause phone |
| 1* + Agent Number |
Agent Number |
UnPause Agent | Doesn't UnPause phone |
| 2* | Agent LogIn | PBX SW Ver 4.6.1 and greater, previously Agent Number is required | |
| 2* + Ext |
Log Agent In at Ext |
||
| 3* | Agent LogOut | PBX SW Ver 4.6.1 and greater, previously "one-shot login" |
Conference Feature Codes
| Code |
Function |
Description |
| * | ConfRm Feature Menu | Accesses the features available while in conference |
| *1 | Mute/UnMute | |
| *2 | Lock/UnLock | Only available to the Conference Administrator |
| *3 | Eject Last User | Only Availale to the Conference Administrator |
| *4 | Decrease Conference Volume | |
| *6 | Increase Conference Volume | |
| *7 | Decrease User Volume | |
| *9 | Increase User Volume | |
| *8 | Exit Menu |
NOTE: Volume adjustments are incrimental, so for anything more then a single level of adjustment it's best to access the conference feature menu by dialing a single * then using the volume adjustments within the menu.