PBXPlus Manual: Feature Codes

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Feature Codes

The numbering plan of the IPitomy IP PBX is almost completely open to customization. This is a list of codes that are required when feature buttons are not programmed to accomplish the operation.

Code
Then Enter
Function Description
Notes
*8* + Ext

Whisper

*9* + Ext

Listen
3* + Ext

Invoke Follow-Me for Ext Dials the Extension's Follow-me destination(s)
4* + Ext

Call VMBox Cascading List Use to test Cascading Notification List operation
99

Group Call Pickup n/a
99 + Ext

Directed Call Pickup n/a
923 Mailbox password
Access your VMB (when no button is available)
924 Mailbox# password#
Access a VMB from any extension Use from someone else's phone
926 wait for prompt... first letters of person's name
Company Directory Access Company Directory
**+ Ext

Group Page or Extension Page
Multicast Paging impacts network traffic less. 
Note multicast paging is configured by multicast
ext # and does not use **.
* + Ext

Transfer to this extension's VMB Direct to VM Transfer

Forwarding Feature Codes

Code
Suffix Function Description Notes
*91

PBX Call Forward
Use to Enable or Access PBX-CFWD
*92

PBX CFWD Destination Use to input FWD destination
*90
PBX Call Forward Disable Use to Disable PBX-CFWD

Day Night Mode Feature Codes

Code
Then Enter
Function Description Notes
*0 n/a Go to Schedule Mode
n/a
*1 n/a Go to Day Mode n/a
*2 n/a Go to Night Mode Ext must be assigned Operator "Y"
Press Day/Night button 0 Go to Schedule Mode Ext must be assigned Operator "Y"
Press Day/Night button 1 Go to Day Mode Ext must be assigned Operator "Y"
Press Day/Night button
2 Go to Night Mode Ext must be assigned Operator "Y"

Active Call Feature Codes

Code
Then Enter
Function Description Notes
#*
Ext Number + #
Attended transfer Allows you to announce the call
## Ext Number + #
Blind transfer Just transfer the call.
*#

Call Record Press again to stop recording.  Recordings end up in your voicemail box work folder.

ACD Feature Codes

Code
Suffix Function Description Notes
0*
Pause Phone in Queues
Use instead of "Pause" button (ABC+extno). Only works if phone extension is a group member and only works on group calls.
1*
UnPause Phone in Queues
Use instead of "Pause" button (ABC+extno). Only works if phone extension is a group member and only works on group calls.
0* + Agent Number
Agent Number
Pause Agent Doesn't pause phone
1* + Agent Number
Agent Number
UnPause Agent Doesn't UnPause phone
2*
Agent LogIn PBX SW Ver 4.6.1 and greater, previously Agent Number is required
2* + Ext

Log Agent In at Ext

3*
Agent LogOut PBX SW Ver 4.6.1 and greater, previously "one-shot login"

Conference Feature Codes

Code
Function
Description
* ConfRm Feature Menu Accesses the features available while in conference
*1 Mute/UnMute
*2 Lock/UnLock Only available to the Conference Administrator
*3 Eject Last User Only Availale to the Conference Administrator
*4 Decrease Conference Volume
*6 Increase Conference Volume
*7 Decrease User Volume
*9 Increase User Volume
*8 Exit Menu

NOTE: Volume adjustments are incrimental, so for anything more then a single level of adjustment it's best to access the conference feature menu by dialing a single * then using the volume adjustments within the menu.

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