Difference between revisions of "PBXPlus Manual: Feature Codes"

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|  
 
|  
 
|-
 
|-
−
| *91
+
| 3*<br/>
−
|  
+
| Ext Number<br/>
 +
| Invoke Follow-Me for Ext
 +
| Dials the Extension's Follow-me destination(s)
 +
|-
 +
| 4*
 +
| VMB Number<br/>
 +
| Call VMBox Cascading List
 +
| Use to test Cascading Notification List operation
 +
|-
 +
| 99
 +
| <br/>
 +
| Group Call Pickup
 +
| n/a
 +
|-
 +
| 99
 +
| Ext Number<br/>
 +
| Directed Call Pickup
 +
| n/a
 +
|-
 +
| 923
 +
| &lt;pswd&gt;
 +
| Access your VMB
 +
| (when no button is available)
 +
|-
 +
| 924
 +
| MB + &lt;pswd&gt;
 +
| Access a VMB from any extension
 +
| Use from someone else's phone
 +
|-
 +
| 926
 +
| wait for prompt... first letters of person's name
 +
| Company Directory
 +
| Access Company Directory
 +
|-
 +
| **
 +
| Group Number or Ext Number<br/>
 +
| Group Page or Extension Page<br/>
 +
| Multicast Paging impacts network traffic less.&nbsp; Note multicast paging is configured by multicast ext # and does not use **.<br/>
 +
|-
 +
| *
 +
| Ext Number<br/>
 +
| Transfer to this extension's VMB
 +
| Direct to VM Transfer
 +
|}
 +
 
 +
 
 +
 
 +
== Forwarding Feature Codes<br/> ==
 +
 
 +
{| class="wikitable cke_show_border"
 +
|-
 +
! Code<br/>
 +
! Suffix
 +
! Function Description
 +
! Notes<br/>
 +
|-
 +
| *91<br/>
 +
| <br/>
 
| PBX Call Forward<br/>
 
| PBX Call Forward<br/>
 
| Use to Enable or Access PBX-CFWD
 
| Use to Enable or Access PBX-CFWD
 
|-
 
|-
−
| *92
+
| *92<br/>
−
|  
+
| <br/>
 
| PBX CFWD Destination
 
| PBX CFWD Destination
−
| Use to input FWD destination
+
| Use to input FWD destination<br/>
 
|-
 
|-
 
| *90
 
| *90
−
|  
+
| <br/>
 
| PBX Call Forward Disable
 
| PBX Call Forward Disable
−
| Use to Disable PBX-CFWD
+
| Use to Disable PBX-CFWD<br/>
−
|  
+
|}
 +
 
 +
== Day Night Mode Feature Codes<br/> ==
 +
 
 +
{| class="wikitable cke_show_border"
 +
|-
 +
! Code<br/>
 +
! Suffix
 +
! Function Description
 +
! Notes
 
|-
 
|-
 
| *0
 
| *0
 
| n/a
 
| n/a
−
| Schedule OFF
+
| Schedule OFF<br/>
 
| n/a
 
| n/a
 
|-
 
|-
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| 1
 
| 1
 
| Go to Day Mode
 
| Go to Day Mode
−
| Ext must be assigned Operator "Y"
+
| Ext must be assigned Operator "Y"<br/>
 
|-
 
|-
−
| Press Day/Night button
+
| Press Day/Night button<br/>
 
| 2
 
| 2
 
| Go to Night Mode
 
| Go to Night Mode
−
| Ext must be assigned Operator "Y"
+
| Ext must be assigned Operator "Y"<br/>
−
|-
+
|}
−
| 0*
+
 
−
|
+
== Active Call Feature Codes<br/> ==
−
| Pause Phone
+
 
−
| Use instead of "Pause" button (ABC+extno)
+
{| class="wikitable cke_show_border"
−
|-
 
−
| 1*
 
−
|
 
−
| UnPause Phone
 
−
| Use instead of "Pause" button (ABC+extno)
 
−
|-
 
−
| 0*
 
−
| Agent Number<br/>
 
−
| Pause Agent
 
−
| Doesn't pause phone
 
 
|-
 
|-
−
| 1*
+
! Code<br/>
−
| Agent Number<br/>
+
! Suffix
−
| UnPause Agent
+
! Function Description
−
| Doesn't UnPause phone
+
! Notes
 
|-
 
|-
−
| 3*<br/>
+
| #*<br/>
−
| Ext Number<br/>
 
−
| Invoke Follow-Me for Ext
 
−
| Dials the Extension's Follow-me destination(s)
 
−
|-
 
−
| 2*
 
−
|
 
−
| Agent LogIn
 
−
| PBX SW Ver 4.6.1 and greater, previously Agent Number is required
 
−
|-
 
−
| 3*
 
−
|
 
−
| Agent LogOut
 
−
| PBX SW Ver 4.6.1 and greater, previously "one-shot login"
 
−
|-
 
−
| 4*
 
−
| VMB Number<br/>
 
−
| Call VMBox Cascading List
 
−
| Use to test Cascading Notification List operation
 
−
|-
 
−
| #*
 
 
| Ext Number<br/>
 
| Ext Number<br/>
 
| Attended transfer
 
| Attended transfer
Line 115: Line 151:
 
| Just transfer the call.
 
| Just transfer the call.
 
|-
 
|-
−
| On Call
+
|  
−
| *#
+
{| class="wikitable cke_show_border cke_show_border"
 +
|-
 +
| *#<br/>
 +
|}
 +
 
 +
| <br/>
 
| Call Record
 
| Call Record
−
| n/a<br/>
+
| Press again to stop recording.&nbsp; Recordings end up in your voicemail box work folder.<br/>
 +
|}
 +
 
 +
== ACD Feature Codes<br/> ==
 +
 
 +
{| class="wikitable cke_show_border"
 
|-
 
|-
−
| 99
+
! Code<br/>
 +
! Suffix
 +
! Function Description
 +
! Notes
 +
|-
 +
| 0*
 
| <br/>
 
| <br/>
−
| Group Call Pickup
+
| Pause Phone in Queues<br/>
−
| n/a
+
| Use instead of "Pause" button (ABC+extno). Only works if phone extension is a group member and only works on group calls.<br/>
 
|-
 
|-
−
| 99
+
| 1*
−
| Ext Number<br/>
+
| <br/>
−
| Directed Call Pickup
+
| UnPause Phone in Queues<br/>
−
| n/a
+
| Use instead of "Pause" button (ABC+extno). Only works if phone extension is a group member and only works on group calls.<br/>
 
|-
 
|-
−
| 923
+
| 0*<br/>
−
| &lt;pswd&gt;
+
| Agent Number<br/>
−
| Access your VMB
+
| Pause Agent
−
| (when no button is available)
+
| Doesn't pause phone
 
|-
 
|-
−
| 924
+
| 1*
−
| MB + &lt;pswd&gt;
+
| Agent Number<br/>
−
| Access a VMB from any extension
+
| UnPause Agent
−
| Use from someone else's phone
+
| Doesn't UnPause phone<br/>
 
|-
 
|-
−
| 926
+
| 2*
−
| wait for prompt... first letters of person's name
+
| <br/>
−
| Company Directory
+
| Agent LogIn
−
| Access Company Directory
+
| PBX SW Ver 4.6.1 and greater, previously Agent Number is required<br/>
 
|-
 
|-
−
| **
+
| 3*
−
| Group Number
+
| <br/>
−
| Group Page
+
| Agent LogOut
−
| Multicast Paging impacts network traffic less
+
| PBX SW Ver 4.6.1 and greater, previously "one-shot login"<br/>
−
|-
 
−
| *
 
−
| Ext Number<br/>
 
−
| Transfer to this extension's VMB
 
−
| Direct to VM Transfer
 
 
|}
 
|}
−
 
−
 
  
 
== Conference Feature Codes<br/> ==
 
== Conference Feature Codes<br/> ==

Revision as of 21:17, 26 February 2013

Feature Codes

The numbering plan of the IPitomy IP PBX is almost completely open to customization. This is a list of codes that are required when feature buttons are not programmed to accomplish the operation.

Code
 Suffix Function Description Notes
*8* Ext Number Whisper
*9* Ext Number Listen
3*
 Ext Number
 Invoke Follow-Me for Ext Dials the Extension's Follow-me destination(s)
4* VMB Number
 Call VMBox Cascading List Use to test Cascading Notification List operation
99
Group Call Pickup n/a
99 Ext Number
 Directed Call Pickup n/a
923 <pswd> Access your VMB (when no button is available)
924 MB + <pswd> Access a VMB from any extension Use from someone else's phone
926 wait for prompt... first letters of person's name Company Directory Access Company Directory
** Group Number or Ext Number
 Group Page or Extension Page
 Multicast Paging impacts network traffic less.  Note multicast paging is configured by multicast ext # and does not use **.
* Ext Number
 Transfer to this extension's VMB Direct to VM Transfer


Forwarding Feature Codes

Code
 Suffix Function Description Notes
*91
PBX Call Forward
 Use to Enable or Access PBX-CFWD
*92
PBX CFWD Destination Use to input FWD destination
*90
PBX Call Forward Disable Use to Disable PBX-CFWD

Day Night Mode Feature Codes

Code
 Suffix Function Description Notes
*0 n/a Schedule OFF
 n/a
*1 n/a Go to Day Mode n/a
*2 n/a Go to Night Mode Ext must be assigned Operator "Y"
Press Day/Night button 0 Go to Schedule Mode Ext must be assigned Operator "Y"
Press Day/Night button 1 Go to Day Mode Ext must be assigned Operator "Y"
Press Day/Night button
 2 Go to Night Mode Ext must be assigned Operator "Y"

Active Call Feature Codes

Code
 Suffix Function Description Notes
#*
 Ext Number
 Attended transfer Allows you to announce the call
## Ext Number
 Blind transfer Just transfer the call.
*#
Call Record Press again to stop recording.  Recordings end up in your voicemail box work folder.

ACD Feature Codes

Code
 Suffix Function Description Notes
0*
Pause Phone in Queues
 Use instead of "Pause" button (ABC+extno). Only works if phone extension is a group member and only works on group calls.
1*
UnPause Phone in Queues
 Use instead of "Pause" button (ABC+extno). Only works if phone extension is a group member and only works on group calls.
0*
 Agent Number
 Pause Agent Doesn't pause phone
1* Agent Number
 UnPause Agent Doesn't UnPause phone
2*
Agent LogIn PBX SW Ver 4.6.1 and greater, previously Agent Number is required
3*
Agent LogOut PBX SW Ver 4.6.1 and greater, previously "one-shot login"

Conference Feature Codes

Code
 Function
 Description
* ConfRm Feature Menu Accesses the features available while in conference
*1 Mute/UnMute
*2 Lock/UnLock Only available to the Conference Administrator
*3 Eject Last User Only Availale to the Conference Administrator
*4 Decrease Conference Volume
*6 Increase Conference Volume
*7 Decrease User Volume
*9 Increase User Volume
*8 Exit Menu
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