Difference between revisions of "PBXPlus Manual: Music File Format"
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| Line 9: | Line 9: | ||
#Open the music file in Audacity | #Open the music file in Audacity | ||
#Set the Format to 16-bit PCM | #Set the Format to 16-bit PCM | ||
| − | #If the audio is stereo, Mix | + | #If the audio is stereo with left and right channels, Mix Stereo Down to Mono |
#export the file as .wav | #export the file as .wav | ||
Revision as of 13:28, 29 May 2020
Music File Format
We have found that music files work best in both MOH and Prompt applications when formatted as:
Wave (".wav"), PCM-Signed, 8-bit, 8khz mono OR Non-variable bitrate mp3
You can use Audio Editing software such as Audacity to convert audio files prior to uploading.
- Open the music file in Audacity
- Set the Format to 16-bit PCM
- If the audio is stereo with left and right channels, Mix Stereo Down to Mono
- export the file as .wav
Music File Volume
There are no tools in the PBX to adjust MOH volume. If the customer needs louder/quieter MOH, it is advised to use software like Audacity or Wavepad to adjust and save the file at the new level, and load that file into the PBX.