Difference between revisions of "PBXPlus Manual: Feature Codes"

Revision as of 21:30, 26 February 2013

Feature Codes

The numbering plan of the IPitomy IP PBX is almost completely open to customization. This is a list of codes that are required when feature buttons are not programmed to accomplish the operation.

Code	Then Enter	Function Description	Notes
8 + Ext		Whisper
9 + Ext		Listen
3* + Ext		Invoke Follow-Me for Ext	Dials the Extension's Follow-me destination(s)
4* + Ext		Call VMBox Cascading List	Use to test Cascading Notification List operation
99		Group Call Pickup	n/a
99 + Ext		Directed Call Pickup	n/a
923	Mailbox password	Access your VMB	(when no button is available)
924	Mailbox# password#	Access a VMB from any extension	Use from someone else's phone
926	wait for prompt... first letters of person's name	Company Directory	Access Company Directory
**+ Ext		Group Page or Extension Page	Multicast Paging impacts network traffic less. Note multicast paging is configured by multicast ext # and does not use **.
* + Ext		Transfer to this extension's VMB	Direct to VM Transfer

Forwarding Feature Codes

Code	Function Description	Notes
*91	PBX Call Forward	Use to Enable or Access PBX-CFWD
*92	PBX CFWD Destination	Use to input FWD destination
*90	PBX Call Forward Disable	Use to Disable PBX-CFWD

Day Night Mode Feature Codes

Code	Suffix	Function Description	Notes
*0	n/a	Schedule OFF	n/a
*1	n/a	Go to Day Mode	n/a
*2	n/a	Go to Night Mode	Ext must be assigned Operator "Y"
Press Day/Night button	0	Go to Schedule Mode	Ext must be assigned Operator "Y"
Press Day/Night button	1	Go to Day Mode	Ext must be assigned Operator "Y"
Press Day/Night button	2	Go to Night Mode	Ext must be assigned Operator "Y"

Active Call Feature Codes

Code

Suffix

Function Description

Notes

#*

Ext Number

Attended transfer

Allows you to announce the call

##

Ext Number

Blind transfer

Just transfer the call.

*#

Call Record

Press again to stop recording. Recordings end up in your voicemail box work folder.

ACD Feature Codes

Code	Suffix	Function Description	Notes
0*		Pause Phone in Queues	Use instead of "Pause" button (ABC+extno). Only works if phone extension is a group member and only works on group calls.
1*		UnPause Phone in Queues	Use instead of "Pause" button (ABC+extno). Only works if phone extension is a group member and only works on group calls.
0* + Agent Number	Agent Number	Pause Agent	Doesn't pause phone
1* + Agent Number	Agent Number	UnPause Agent	Doesn't UnPause phone
2*		Agent LogIn	PBX SW Ver 4.6.1 and greater, previously Agent Number is required
2* + Ext		Log Agent In at Ext
3*		Agent LogOut	PBX SW Ver 4.6.1 and greater, previously "one-shot login"

Conference Feature Codes

Code	Function	Description
*	ConfRm Feature Menu	Accesses the features available while in conference
*1	Mute/UnMute
*2	Lock/UnLock	Only available to the Conference Administrator
*3	Eject Last User	Only Availale to the Conference Administrator
*4	Decrease Conference Volume
*6	Increase Conference Volume
*7	Decrease User Volume
*9	Increase User Volume
*8	Exit Menu

@@ Line 6: / Line 6: @@
 |-
 ! Code<br/>
-! Suffix<br/>
+! Then Enter<br/>
 ! Function Description<br/>
 ! Notes<br/>
 |-
 | *8* + Ext<br/>
-| Ext Number<br/>
+| <br/>
 | Whisper<br/>
 | <br/>
 |-
 | *9* + Ext<br/>
-| Ext Number
+| <br/>
 | Listen
 | <br/>
 |-
 | 3* + Ext<br/>
-| Ext Number<br/>
+| <br/>
 | Invoke Follow-Me for Ext
 | Dials the Extension's Follow-me destination(s)
 |-
 | 4* + Ext<br/>
-| VMB Number<br/>
+| <br/>
 | Call VMBox Cascading List
 | Use to test Cascading Notification List operation<br/>
@@ Line 35: / Line 35: @@
 | n/a
 |-
-| 99
+| 99 + Ext<br/>
-| Ext Number<br/>
+| <br/>
 | Directed Call Pickup
 | n/a
 |-
 | 923
-| &lt;pswd&gt;
+| Mailbox password<br/>
 | Access your VMB
 | (when no button is available)
 |-
 | 924
-| MB + &lt;pswd&gt;
+| Mailbox# password#<br/>
 | Access a VMB from any extension
 | Use from someone else's phone
 |-
 | 926
-| wait for prompt... first letters of person's name
+| wait for prompt... first letters of person's name<br/>
 | Company Directory
 | Access Company Directory
 |-
 | **+ Ext<br/>
-| Group Number or Ext Number<br/>
+| <br/>
 | Group Page or Extension Page<br/>
 | Multicast Paging impacts network traffic less.&nbsp;<br/>Note multicast paging is configured by multicast<br/>ext # and does not use **.<br/>
 |-
 | * + Ext<br/>
-| Ext Number<br/>
+| <br/>
 | Transfer to this extension's VMB
 | Direct to VM Transfer<br/>