Difference between revisions of "HD Phones Remote Configuration"
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#Set the Username to admin | #Set the Username to admin | ||
#Set the Password to 1234 | #Set the Password to 1234 | ||
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| + | **NOTE: In order for their to be a config file for the phone to download, the MAC address of the phone must be entered under the extension in the PBX. | ||
Revision as of 15:02, 6 February 2014
Remote Phones
- Provision the phone locally as you would any other phone
- Configure the PBX Site router with port forwards of 5060 UDP and 10k-20k TCP/UDP. The port forwards should point at the LAN address of the PBX
- Navigate to PBX Setup=>SIP and enter the Public IP address of the PBX under External IP, Save
- Navigate to System=>Access Control=>Access Control List
- Configure so that the IP address for the remote phone can communicate to the PBX in one of two ways:
- Add the Public IP address of the remote location if its static (eg. 75.124.65.8/32)
- Delete the SIP service from the ACL (http://wiki.ipitomy.com/wiki/IP_PBX_Manual_System_Networking#Access_Control_List) if the remote phone will not have a static IP. If you use this method, we advise to enable Log Watch & Ban (http://wiki.ipitomy.com/wiki/IP_PBX_Manual_PBXSetup_General#Log_Watch.2FBan_Service) after you have verified the remote phone works.
- Navigate to the PBX Settings for the Extension
- Click the blue Advanced link
- Change the Location from LAN to WAN, Save and Apply Changes
- Navigate to PBX Setup=>Phone Global (Optional setting for remote programming)
- Ensure that Phone Download Enabled and Phone Auth Enabled are set to Yes (Optional setting for remote programming)
- Navigate to the Phone Settings for the Extension
- Click SIP/Network Settings
- Change the SIP Location from LAN to WAN
- Change the Time Server Location from Use PBX as Time Server to Use PBX Time Server
- Under Configuration Updates change from TFTP to HTTP (Optional setting for remote programming)
- Click Save and Configure
Manual Configuration Settings (when necessary)
Sometimes it may be necessary to program a phone for remote operation when it is at the remote site. (You weren't able to do the previous steps while at the PBX location.) Use these steps as a guide:
- Open a browser and navigate to the Phone GUI
- Navigate to Phone Maintenance - Auto Provision
- Change Protocol to HTTP
- Change Software Server URL: to
http://<pbx public ip>/ippbx/phonecfg/
- Set the Username to admin
- Set the Password to 1234
- NOTE: In order for their to be a config file for the phone to download, the MAC address of the phone must be entered under the extension in the PBX.