Difference between revisions of "PBXPlus Manual: Music File Format"
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== Music File Format == | == Music File Format == | ||
| + | |||
We have found that music files work best in both MOH and Prompt applications when formatted as: | We have found that music files work best in both MOH and Prompt applications when formatted as: | ||
| − | '''Wave (".wav"), PCM-Signed, 8-bit, 8khz mono ''' | + | '''Wave (".wav"), PCM-Signed, 8-bit, 8khz mono ''' OR '''Non-variable bitrate mp3''' |
| − | OR | + | |
| − | '''Non-variable bitrate mp3''' | + | '''You can use Audio Editing software such as Audacity to convert audio files prior to uploading.''' |
| + | |||
| + | #Open the music file in Audacity | ||
| + | #Set the Format to 16-bit PCM | ||
| + | #If the audio is stereo, Mix Streeo Down to Mono | ||
| + | #export the file as .wav | ||
== Music File Volume == | == Music File Volume == | ||
There are no tools in the PBX to adjust MOH volume. If the customer needs louder/quieter MOH, it is advised to use software like Audacity or Wavepad to adjust and save the file at the new level, and load that file into the PBX. | There are no tools in the PBX to adjust MOH volume. If the customer needs louder/quieter MOH, it is advised to use software like Audacity or Wavepad to adjust and save the file at the new level, and load that file into the PBX. | ||
Revision as of 13:26, 29 May 2020
Music File Format
We have found that music files work best in both MOH and Prompt applications when formatted as:
Wave (".wav"), PCM-Signed, 8-bit, 8khz mono OR Non-variable bitrate mp3
You can use Audio Editing software such as Audacity to convert audio files prior to uploading.
- Open the music file in Audacity
- Set the Format to 16-bit PCM
- If the audio is stereo, Mix Streeo Down to Mono
- export the file as .wav
Music File Volume
There are no tools in the PBX to adjust MOH volume. If the customer needs louder/quieter MOH, it is advised to use software like Audacity or Wavepad to adjust and save the file at the new level, and load that file into the PBX.