Feature Codes
The numbering plan of the IPitomy IP PBX is almost completely open to customization. This is a list of codes that are required when feature buttons are not programmed to accomplish the operation.
Code
|
Then Enter
|
Function Description
|
Notes
|
*8* + Ext
|
|
Whisper
|
|
*9* + Ext
|
|
Listen
|
|
3* + Ext
|
|
Invoke Follow-Me for Ext
|
Dials the Extension's Follow-me destination(s)
|
4* + Ext
|
|
Call VMBox Cascading List
|
Use to test Cascading Notification List operation
|
99
|
|
Group Call Pickup
|
n/a
|
99 + Ext
|
|
Directed Call Pickup
|
n/a
|
| 923
|
Mailbox password
|
Access your VMB
|
(when no button is available)
|
| 924
|
Mailbox# password#
|
Access a VMB from any extension
|
Use from someone else's phone
|
| 926
|
wait for prompt... first letters of person's name
|
Company Directory
|
Access Company Directory
|
**+ Ext
|
|
Group Page or Extension Page
|
Multicast Paging impacts network traffic less.
Note multicast paging is configured by multicast
ext # and does not use **.
|
* + Ext
|
|
Transfer to this extension's VMB
|
Direct to VM Transfer
|
Forwarding Feature Codes
Code
|
Suffix
|
Function Description
|
Notes
|
*91
|
|
PBX Call Forward
|
Use to Enable or Access PBX-CFWD
|
*92
|
|
PBX CFWD Destination
|
Use to input FWD destination
|
| *90
|
|
PBX Call Forward Disable
|
Use to Disable PBX-CFWD
|
Day Night Mode Feature Codes
Code
|
Then Enter
|
Function Description
|
Notes
|
| *0
|
n/a
|
Go to Schedule Mode
|
n/a
|
| *1
|
n/a
|
Go to Day Mode
|
n/a
|
| *2
|
n/a
|
Go to Night Mode
|
Ext must be assigned Operator "Y"
|
| Press Day/Night button
|
0
|
Go to Schedule Mode
|
Ext must be assigned Operator "Y"
|
| Press Day/Night button
|
1
|
Go to Day Mode
|
Ext must be assigned Operator "Y"
|
Press Day/Night button
|
2
|
Go to Night Mode
|
Ext must be assigned Operator "Y"
|
Active Call Feature Codes
Code
|
Then Enter
|
Function Description
|
Notes
|
#*
|
Ext Number + #
|
Attended transfer
|
Allows you to announce the call
|
| ##
|
Ext Number + #
|
Blind transfer
|
Just transfer the call.
|
|
|
|
Call Record
|
Press again to stop recording. Recordings end up in your voicemail box work folder.
|
ACD Feature Codes
Code
|
Suffix
|
Function Description
|
Notes
|
| 0*
|
|
Pause Phone in Queues
|
Use instead of "Pause" button (ABC+extno). Only works if phone extension is a group member and only works on group calls.
|
| 1*
|
|
UnPause Phone in Queues
|
Use instead of "Pause" button (ABC+extno). Only works if phone extension is a group member and only works on group calls.
|
0* + Agent Number
|
Agent Number
|
Pause Agent
|
Doesn't pause phone
|
1* + Agent Number
|
Agent Number
|
UnPause Agent
|
Doesn't UnPause phone
|
| 2*
|
|
Agent LogIn
|
PBX SW Ver 4.6.1 and greater, previously Agent Number is required
|
2* + Ext
|
|
Log Agent In at Ext
|
|
| 3*
|
|
Agent LogOut
|
PBX SW Ver 4.6.1 and greater, previously "one-shot login"
|
Conference Feature Codes
Code
|
Function
|
Description
|
| *
|
ConfRm Feature Menu
|
Accesses the features available while in conference
|
| *1
|
Mute/UnMute
|
|
| *2
|
Lock/UnLock
|
Only available to the Conference Administrator
|
| *3
|
Eject Last User
|
Only Availale to the Conference Administrator
|
| *4
|
Decrease Conference Volume
|
|
| *6
|
Increase Conference Volume
|
|
| *7
|
Decrease User Volume
|
|
| *9
|
Increase User Volume
|
|
| *8
|
Exit Menu
|
|
NOTE: Volume adjustments are incrimental, so for anything more then a single level of adjustment it's best to access the conference feature menu by dialing a single * then using the volume adjustments within the menu.