HD Phone Firmware Release Notes

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Contents

HD Phone Firmware Release Notice - Package 1.8.91 - 8/24/2015

Firmware Versions

  • IP620, IP410, IP330, IP320, IP210 : 2.3.0.4
  • IP220 : 2.3.2.9
  • IP410v2, IP320v2, IP330v2, IP620v2 : 2.3.3.9
  • IP620v3(EHS), IP320v3(EHS): 2.3.3.9
  • IP290: 2.3.3.9

Changes

Bug Fixes

  • Fixed issue where sporadically you could not park a call.
  • Fixed issue where incorrect use of attended transfer could result in a lost call.
  • Fixed issue where alert tone for paging was low/short.

Known Issues

  • After an IP620 downloads its config for multiple pages of programmable keys, it needs to be rebooted once to properly display those keys.
  • Placing phones in DND while in a high traffic ring group can cause phones to lock up and need to be rebooted.  This issue occurs in previous firmware versions and will be fixed in a future update.  If you are experiencing this issue and wish to disable DND, you can edit the global phone template:
    • Find the section <calls><call
    • add the following to that section DNDSoftkeyEnable="0"
    • Save the template
    • Apply Changes
    • Reboot phones for immediate update to config, or allow them to update themselves at 1am
  • IPitomy has set up a TFTP server that you can use to more easily update phones.  If you set the Software Server URL to TFTP://hdupdate.ipitomy.com/  and check just the box for Auto Download Software and then press AutoProvision Now.  Your phones should update firmware to the latest release version.  After updating you can point the phones back to your PBX and future updates should now work.


HD Phone Firmware Release Notice - Package 1.8.89 - 3/2/2015

Firmware Versions

  • IP620, IP410, IP330, IP320, IP210 : 2.3.0.4
  • IP410v2, IP320v2, IP330v2, IP220, IP620v2 : 2.3.2.9
  • IP620v3(EHS), IP320v3(EHS): 2.3.2.9
  • IP290: 2.3.1.8

Changes

Bug Fixes

  • Fixed issue where you could not press a blinking BLF while a call was on hold
  • Fixed issue where BLF keys on Expansion Modules would not lamp

Known Issues

  • Alert tone for paging is low volume - this will be fixed in an upcoming release.
  • After an IP620 downloads its config for multiple pages of programmable keys, it needs to be rebooted once to properly display those keys.
  • Placing phones in DND while in a high traffic ring group can cause phones to lock up and need to be rebooted.  This issue occurs in previous firmware versions and will be fixed in a future update.  If you are experiencing this issue and wish to disable DND, you can edit the global phone template:
    • Find the section <calls><call
    • add the following to that section DNDSoftkeyEnable="0"
    • Save the template
    • Apply Changes
    • Reboot phones for immediate update to config, or allow them to update themselves at 1am
  • IPitomy has set up a TFTP server that you can use to more easily update phones.  If you set the Software Server URL to TFTP://hdupdate.ipitomy.com/  and check just the box for Auto Download Software and then press AutoProvision Now.  Your phones should update firmware to the latest release version.  After updating you can point the phones back to your PBX and future updates should now work.

HD Phone Firmware Release Notice - Package 1.8.87 - 10/27/2014

Firmware Versions

  • IP620, IP410, IP330, IP320, IP210 : 2.3.0.4
  • IP410v2, IP320v2, IP330v2, IP220, IP620v2 : 2.3.2.4
  • IP290: 2.3.1.8

Changes

  • IP410 and IP620 phones updated to v3 GUI
  • IP620 phones now support multiple pages of programmable keys.  Program them as Expansion Modules in the PBX programming.
  • IP620-B phones now support EHS through the use of a dongle.  This allows either corded headsets or BlueTooth.

Bug Fixes

  • Fixed issue where transferring to an invalid destination could result in a dropped call.
  • Fixed issue where IP620 phones did not have an option to disable Green Idle BLF.

Known Issues

  • After an IP620 downloads its config for multiple pages of programmable keys, it needs to be rebooted once to properly display those keys.
  • Placing phones in DND while in a high traffic ring group can cause phones to lock up and need to be rebooted.  This issue occurs in previous firmware versions and will be fixed in a future update.  If you are experiencing this issue and wish to disable DND, you can edit the global phone template:
    • Find the section <calls><call
    • add the following to that section DNDSoftkeyEnable="0"
    • Save the template
    • Apply Changes
    • Reboot phones for immediate update to config, or allow them to update themselves at 1am
  • IPitomy has set up a TFTP server that you can use to more easily update phones.  If you set the Software Server URL to TFTP://hdupdate.ipitomy.com/  and check just the box for Auto Download Software and then press AutoProvision Now.  Your phones should update firmware to the latest release version.  After updating you can point the phones back to your PBX and future updates should now work.

HD Phone Firmware Release Notice - Package 1.8.82 - 06/17/2014

Firmware Versions

  • IP620, IP410, IP330, IP320, IP210 : 2.3.0.4
  • IP410v2, IP320v2, IP330v2, IP220, IP620v2, IP290 : 2.3.1.8

Changes

Bug Fixes

  • Fixed issue where using phone menus to change ring tones could cause phone to lock up.
  • Fixed prompt during IPitomy Auto Provisioning where phone said 'expansion' in place of 'extension'.

Known Issues

  • Placing phones in DND while in a high traffic ring group can cause phones to lock up and need to be rebooted.  This issue occurs in previous firmware versions and will be fixed in a future update.  If you are experiencing this issue and wish to disable DND, you can edit the global phone template:
    • Find the section <calls><call
    • add the following to that section DNDSoftkeyEnable="0"
    • Save the template
    • Apply Changes
    • Reboot phones for immediate update to config, or allow them to update themselves at 1am
  • IPitomy has set up a TFTP server that you can use to more easily update phones.  If you set the Software Server URL to TFTP://hdupdate.ipitomy.com/  and check just the box for Auto Download Software and then press AutoProvision Now.  Your phones should update firmware to the latest release version.  After updating you can point the phones back to your PBX and future updates should now work.

HD Phone Firmware Release Notice - Package 1.8.81 - 05/15/2014

Firmware Versions

  • IP620, IP410, IP330, IP320, IP210 : 2.3.0.4
  • IP410v2, IP320v2, IP330v2, IP220, IP620v2, IP290 : 2.3.1.7

Changes

  • V2 Phones - The soft keys on the phone no longer change when you are on a call and receive an incoming call. This prevents conditions where someone is about to press a key and the keys change. On IP290, IP320, IP330 phone pressing up/down arrow keys change to soft keys that relate to each line. On the IP620, and IP410, the up / down arrows hide or show the answer/ignore button, but these buttons do not reflect the lines, they answer/ignore calls in order they are received. In the next software update we will be making changes to have the IP620 and IP410 soft keys refer to different lines, but currently the soft keys refer to the active call, and pressing up/down arrows hide/shows the answer ignore buttons.

Bug Fixes

  • Fix typo on dialed calls page
  • Fixed issue where V2 phones were placing a call on hold when receiving a page.
  • Fixed V2 several issues with incoming calls being handled during an attended transfer.
  • V2 Phones Soft keys no longer change on an incoming call, user must push Up/Down arrows to see Answer, Ignore Keys.
  • Pressing C Key during inbound call should do nothing except on IP220, where it rejects the incoming call.
  • All phone models: fixed issue with BLF subscription timing. This issue was most visible on remote phones.
  • V2 phones:  Improved DTMF handling is situations where minor packetloss is occurring.  This sometimes caused speed dial or park buttons to fail.
  • V2 phones:  Fixed issue where IPitomy Auto Prov. option through phone menu would fail.

Known Issues

  • Placing phones in DND while in a high traffic ring group can cause phones to lock up and need to be rebooted.  This issue occurs in previous firmware versions and will be fixed in a future update.  If you are experiencing this issue and wish to disable DND, you can edit the global phone template:
    • Find the section <calls><call
    • add the following to that section DNDSoftkeyEnable="0"
    • Save the template
    • Apply Changes
    • Reboot phones for immediate update to config, or allow them to update themselves at 1am
  • IPitomy has set up a TFTP server that you can use to more easily update phones.  If you set the Software Server URL to TFTP://hdupdate.ipitomy.com/  and check just the box for Auto Download Software and then press AutoProvision Now.  Your phones should update firmware to the latest release version.  After updating you can point the phones back to your PBX and future updates should now work.

HD Phone Firmware Release Notice - Package 1.8.70 - 02/03/2014

Firmware Versions

  • IP620, IP410, IP330, IP320, IP210 : 2.3.0.2
  • IP410v2, IP320v2, IP330v2, IP220, IP620v2, IP290 : 2.3.0.8

Changes

  • V2 Phones -
    • Default behavior for pressing a line key when on a connected call has been changed.  Phone will no longer allow multiple calls per line key as was previous default behavior.  This should prevent any confusion in high call volume environments.  This behavior was already the default on all V1 models.
    • Web user interface updated.  Organization of interface is the same.  Sub Menus have been moved into the main page.  Click on the name of the sub menu in the page to see the settings for that sub-section. V3 GUI Changes Explained

Bug Fixes

  • Fix for issue where pressing hold key while on a connected call + another call ringing in.  Call control behavior could be broken in this state and cause a number of unwanted behaviors.

Known Issues

  • Placing phones in DND while in a high traffic ring group can cause phones to lock up and need to be rebooted.  This issue occurs in previous firmware versions and will be fixed in a future update.  If you are experiencing this issue and wish to disable DND, you can edit the global phone template:
    • Find the section <calls><call
    • add the following to that section DNDSoftkeyEnable="0"
    • Save the template
    • Apply Changes
    • Reboot phones for immediate update to config, or allow them to update themselves at 1am
  • IPitomy has set up a TFTP server that you can use to more easily update phones.  If you set the Software Server URL to TFTP://hdupdate.ipitomy.com/  and check just the box for Auto Download Software and then press AutoProvision Now.  Your phones should update firmware to the latest release version.  After updating you can point the phones back to your PBX and future updates should now work.

HD Phone Firmware Release Notice - Package 1.8.64 - 01/09/2014

Firmware Versions

  • IP620, IP410, IP330, IP320, IP210 : 2.3.0.2
  • IP410v2, IP320v2, IP330v2, IP220 : 2.3.0.2
  • IP620v2, IP290 : 2.3.0.4

Changes

  • Support for IP620v2 phones included

Bug Fixes

  • Fix for issue with IP290 and paging.
  • Fix for IP620v2 BLF lamping.


Known Issues

  • If a v2 phone is connected to one call, and gets a second call ringing in, do not press Hold as that can result in unexpected call control issues.
  • Placing phones in DND while in a high traffic ring group can cause phones to lock up and need to be rebooted.  This issue occurs in previous firmware versions and will be fixed in a future update.  If you are experiencing this issue and wish to disable DND, you can edit the global phone template:
    • Find the section <calls><call
    • add the following to that section DNDSoftkeyEnable="0"
    • Save the template
    • Apply Changes
    • Reboot phones for immediate update to config, or allow them to update themselves at 1am
  • IPitomy has set up a TFTP server that you can use to more easily update phones.  If you set the Software Server URL to TFTP://hdupdate.ipitomy.com/  and check just the box for Auto Download Software and then press AutoProvision Now.  Your phones should update firmware to the latest release version.  After updating you can point the phones back to your PBX and future updates should now work.

HD Phone Firmware Release Notice - Package 1.8.62 - 12/03/2013

Firmware Versions

  • IP620, IP410, IP330, IP320, IP210 : 2.3.0.2
  • IP410v2, IP320v2, IP330v2, IP220, IP290 : 2.3.0.2

Changes

  • Support for IP290 phones included

Bug Fixes

  • Fix for rare problem where conference calls were dropped when receiving a second incoming call.


Known Issues

  • Placing phones in DND while in a high traffic ring group can cause phones to lock up and need to be rebooted.  This issue occurs in previous firmware versions and will be fixed in a future update.  If you are experiencing this issue and wish to disable DND, you can edit the global phone template:
    • Find the section <calls><call
    • add the following to that section DNDSoftkeyEnable="0"
    • Save the template
    • Apply Changes
    • Reboot phones for immediate update to config, or allow them to update themselves at 1am
  • IPitomy has set up a TFTP server that you can use to more easily update phones.  If you set the Software Server URL to TFTP://hdupdate.ipitomy.com/  and check just the box for Auto Download Software and then press AutoProvision Now.  Your phones should update firmware to the latest release version.  After updating you can point the phones back to your PBX and future updates should now work.

HD Phone Firmware Release Notice - Package 1.8.59 - 10/21/2013

Firmware Versions

  • IP620, IP410, IP330, IP320, IP210 : 2.3.0.2
  • IP410v2, IP320v2, IP330v2, IP220 : 2.2.9.9

Changes

  • Added Transfer BLF functionality for V2 phones. When on a call you can press a BLF to blind transfer the call to the phone monitored by the BLF.

Bug Fixes

  • V1 Phones - Fix for multiple side cars being mirrored.


Known Issues

  • Placing phones in DND while in a high traffic ring group can cause phones to lock up and need to be rebooted.  This issue occurs in previous firmware versions and will be fixed in a future update.  If you are experiencing this issue and wish to disable DND, you can edit the global phone template:
    • Find the section <calls><call
    • add the following to that section DNDSoftkeyEnable="0"
    • Save the template
    • Apply Changes
    • Reboot phones for immediate update to config, or allow them to update themselves at 1am
  • IPitomy has set up a TFTP server that you can use to more easily update phones.  If you set the Software Server URL to TFTP://hdupdate.ipitomy.com/  and check just the box for Auto Download Software and then press AutoProvision Now.  Your phones should update firmware to the latest release version.  After updating you can point the phones back to your PBX and future updates should now work.

HD Phone Firmware Release Notice - Package 1.8.56 - 8/20/2013

Firmware Versions

  • IP620, IP410, IP330, IP320, IP210 : 2.3.0.1
  • IP410v2, IP320v2, IP330v2, IP220 : 2.2.9.7

Changes

  • Improvement in speakerphone performance on V2 Phone models. Both mic and speaker performance tweaked for better sound quality and background noise reduction. Note this can cause higher volume settings to overdrive the speaker.

None

Bug Fixes

  • Multicast Paging now fixed in V2 firmware for IP220, IP320 and IP410.


Known Issues

  • Placing phones in DND while in a high traffic ring group can cause phones to lock up and need to be rebooted.  This issue occurs in previous firmware versions and will be fixed in a future update.  If you are experiencing this issue and wish to disable DND, you can edit the global phone template:
    • Find the section <calls><call
    • add the following to that section DNDSoftkeyEnable="0"
    • Save the template
    • Apply Changes
    • Reboot phones for immediate update to config, or allow them to update themselves at 1am
  • IP410 and IP330 V1 Phones phones with 2 EXT32 modules attached have the BLF keys from module 1 mirrored on module 2 in terms of lamping. They keys on module 2 still function as programmed when pressed, but will not lamp appropriately if they are a BLF.
  • IPitomy has set up a TFTP server that you can use to more easily update phones.  If you set the Software Server URL to TFTP://hdupdate.ipitomy.com/  and check just the box for Auto Download Software and then press AutoProvision Now.  Your phones should update firmware to the latest release version.  After updating you can point the phones back to your PBX and future updates should now work.

HD Phone Firmware Release Notice - Package 1.8.54 - 7/29/2013

Firmware Versions

  • IP620, IP410, IP330, IP320, IP210 : 2.3.0.1
  • IP410v2, IP320v2, IP330v2, IP220 : 2.2.9.5

Changes

None

Bug Fixes

  • Phone configuration updates had the potential to cause corruption of configuration files in come network environments. This would then require user to default phone to repair the issue. This firmware fixes this issue.

Known Issues

  • Placing phones in DND while in a high traffic ring group can cause phones to lock up and need to be rebooted.  This issue occurs in previous firmware versions and will be fixed in a future update.  If you are experiencing this issue and wish to disable DND, you can edit the global phone template:
    • Find the section <calls><call
    • add the following to that section DNDSoftkeyEnable="0"
    • Save the template
    • Apply Changes
    • Reboot phones for immediate update to config, or allow them to update themselves at 1am
  • IP410 and IP330 phones with 2 EXT32 modules attached have the BLF keys from module 1 mirrored on module 2 in terms of lamping. They keys on module 2 still function as programmed when pressed, but will not lamp appropriately if they are a BLF.
  • Upgrading Firmware over HTTP (automatic updates) was broken.  This issue is present since 2.2.8.6 in v1 phones.    If you have remote phones that have upgraded to 2.2.8.6, you will need to disable firmware updates in those phones for them to function properly.  IPitomy has set up a TFTP server that you can use to more easily update phones.  If you set the Software Server URL to TFTP://hdupdate.ipitomy.com/  and check just the box for Auto Download Software and then press AutoProvision Now.  Your phones should update firmware to the latest release version.  After updating you can point the phones back to your PBX and future updates should now work.

HD Phone Firmware Release Notice - Package 1.8.53 - 7/02/2013

Firmware Versions

  • IP620, IP410, IP330, IP320, IP210 : 2.3.0.0
  • IP410v2, IP320v2, IP330v2, IP220 : 2.2.9.4

Changes

None

Bug Fixes

  • Fixed issue where dialing an invalid number (for example dialing 701 when there are no calls parked) on some v1 phones will cause them to lock temporarily, then reboot. Once it has rebooted, a line light will stay lit.

Known Issues

  • Placing phones in DND while in a high traffic ring group can cause phones to lock up and need to be rebooted.  This issue occurs in previous firmware versions and will be fixed in a future update.  If you are experiencing this issue and wish to disable DND, you can edit the global phone template:
    • Find the section <calls><call
    • add the following to that section DNDSoftkeyEnable="0"
    • Save the template
    • Apply Changes
    • Reboot phones for immediate update to config, or allow them to update themselves at 1am
  • IP410 and IP330 phones with 2 EXT32 modules attached have the BLF keys from module 1 mirrored on module 2 in terms of lamping. They keys on module 2 still function as programmed when pressed, but will not lamp appropriately if they are a BLF.
  • Upgrading Firmware over HTTP (automatic updates) was broken.  This issue is present since 2.2.8.6 in v1 phones.    If you have remote phones that have upgraded to 2.2.8.6, you will need to disable firmware updates in those phones for them to function properly.  IPitomy has set up a TFTP server that you can use to more easily update phones.  If you set the Software Server URL to TFTP://hdupdate.ipitomy.com/  and check just the box for Auto Download Software and then press AutoProvision Now.  Your phones should update firmware to the latest release version.  After updating you can point the phones back to your PBX and future updates should now work.

HD Phone Firmware Release Notice - Package 1.8.52 - 6/04/2013

Firmware Versions

  • IP620, IP410, IP330, IP320, IP210 : 2.2.9.9
  • IP410v2, IP320v2, IP330v2, IP220 : 2.2.9.4

Changes

None

Bug Fixes

  • Fixed issue where phones would not properly upgrade and pull configuration over HTTP.
  • Fixed issue where DND soft key label would display even when disabled (function would not occur just display).
  • Fixed issue with being unable to pass DTMF in 3-way call
  • Fixed issue with phone being unable to place outbound calls when connectivity is restored after it has been disrupted briefly.
  • Fixed issue with 2nd BLF Console on IP620 could display inaccurate status.
  • Fixed issue where call on hold that disconnects was not properly indicated as disconnected.
  • IP410v2 Disable Missed calls list now works.
  • General stability improvements.

Known Issues

  • Placing phones in DND while in a high traffic ring group can cause phones to lock up and need to be rebooted.  This issue occurs in previous firmware versions and will be fixed in a future update.  If you are experiencing this issue and wish to disable DND, you can edit the global phone template:
    • Find the section <calls><call
    • add the following to that section DNDSoftkeyEnable="0"
    • Save the template
    • Apply Changes
    • Reboot phones for immediate update to config, or allow them to update themselves at 1am
  • IP410 and IP330 phones with 2 EXT32 modules attached have the BLF keys from module 1 mirrored on module 2 in terms of lamping. They keys on module 2 still function as programmed when pressed, but will not lamp appropriately if they are a BLF.
  • Upgrading Firmware over HTTP (automatic updates) was broken.  This issue is present since 2.2.8.6 in v1 phones.    If you have remote phones that have upgraded to 2.2.8.6, you will need to disable firmware updates in those phones for them to function properly.  IPitomy has set up a TFTP server that you can use to more easily update phones.  If you set the Software Server URL to TFTP://hdupdate.ipitomy.com/  and check just the box for Auto Download Software and then press AutoProvision Now.  Your phones should update firmware to the latest release version.  After updating you can point the phones back to your PBX and future updates should now work.
  • Dialing an invalid number (for example dialing 701 when there are no calls parked) on some v1 phones will cause them to lock temporarily, then reboot. Once it has rebooted, a line light will stay lit. Have the user hang up the line and everything will work as normal. This is an issue that happens infrequently, and a new firmware version will be released soon to resolve this. If for some reason this issue happens frequently for your end user, contact IPitomy Tech Support for a possible work around.

HD Phone Firmware Release Notice - Package 1.8.42 - 2/20/2013

Firmware Versions

  • IP620, IP410, IP330, IP320, IP210 : 2.2.9.2
  • IP410v2, IP320v2, IP330v2, IP220 : 2.2.9.0

Changes

None

Bug Fixes

  • Fixed issue with Phone Provisioning on V2 phones.  Phones will no longer appear to default occasionally when downloading their configuration files.

Known Issues

  • Placing phones in DND while in a high traffic ring group can cause phones to lock up and need to be rebooted.  This issue occurs in previous firmware versions and will be fixed in a future update.  If you are experiencing this issue and wish to disable DND, you can edit the global phone template:
    • Find the section <calls><call
    • add the following to that section DNDSoftkeyEnable="0"
    • Save the template
    • Apply Changes
    • Reboot phones for immediate update to config, or allow them to update themselves at 1am
  • DTMF tones on 3 way call in V1 Phone models do not transmit properly.  This issue occurs in previous firmware revisions and will be fixed in a future update.
  • Upgrading Firmware over HTTP (automatic updates) is broken.  This issue is present since 2.2.8.6 in v1 phones.  We are working on a fix to the issue and will release it shortly.  If you have remote phones that have upgraded to 2.2.8.6, you will need to disable firmware updates in those phones for them to function properly.  IPitomy has set up a TFTP server that you can use to more easily update phones.  If you set the Software Server URL to TFTP://hdupdate.ipitomy.com/  and check just the box for Auto Download Software and then press AutoProvision Now.  Your phones should update firmware to the latest release version.  We currently recommend leaving phones on 2.2.8.6 until next release fixes this issue as both versions of firmware require manual updates when they are not using TFTP.
  • IP410v2 disable missed calls list function does not disable missed calls list.
  • [Updated 5/8/13] We have discovered an uncommon issue which can make phone unable to make outbound calls.  A workaround for this is to go into the Global Phone template and edit the first user's settings under the first sipUser in sipUsers add:  SecondProxyServerAddress="192.168.1.249"  SecondDomainName="192.168.1.249".  Note you should change the IP address to your server IP address.  This issue effects V1 and V2 phones

HD Phone Firmware Release Notice - Package 1.8.41 - 2/13/2013

Firmware Versions

  • IP620, IP410, IP330, IP320, IP210 : 2.2.9.2
  • IP410v2, IP320v2, IP330v2, IP220 : 2.2.8.9

Changes

  • Option added to disable DND button
  • Options added in gui to change active softkey configuration
  • Support for IP410 R2  and IP330 R2 hardware added
  • Various SIP configuration options added, applicable values will be added to PBX software interface in an upcoming release.

Bug Fixes

  • Fixed Timezone (DST change date) issues for all V2 Phone Hardware IP220, IP320v2, IP330v2, IP410v2.  Offset for US-Indiana-Starke now correct.
  • Fixed issue in IP320v2 where 2 simultaneous calls were answered within 2-3 seconds.  Line key would not connect call.
  • Resolved potential call collison issue with multiple calls (all models).
  • Resolved hanging during configuration file updates (V1 models)
  • DTMF now functions properly in 3 way call on V2 models

Known Issues

  • Placing phones in DND while in a high traffic ring group can cause phones to lock up and need to be rebooted.  This issue occurs in previous firmware versions and will be fixed in a future update.  If you are experiencing this issue and wish to disable DND, you can edit the global phone template:
    • Find the section <calls><call
    • add the following to that section DNDSoftkeyEnable="0"
    • Save the template
    • Apply Changes
    • Reboot phones for immediate update to config, or allow them to update themselves at 1am
  • DTMF tones on 3 way call in V1 Phone models do not transmit properly.  This issue occurs in previous firmware revisions and will be fixed in a future update.
  • Update: 2/19/13 - We are currently tracking a developing issue where some V2 phones that attempt to download their configuration will display "peer-to-peer".  When a phone is in this state, you need to change the configuration file in some way, so go to the page for editing phone keys and adjust an audio level or ringer volume.  Now press Save and Configure.  If the phone was still listed as OK on the top of the page, then this will cause the phone to reprovision.  If it has been some time since the phone was registered, then you will need to do Configure and Restart through the Auto-Discovery page.  Note that V2 phones will not update their configuration until you change the contents of the configuration file, so if you do not change phone settings you should not see this problem.  As a workaround for the issue and to prevent the issue from occurring during automatic updates at night you can change your global template
    • Under <Privisions>
          <privision
    • set Downloadconfig="0"
    • Setting this will allow you to still click "Save and Configure" to configure a phone's settings, phones will still download firmware and key settings at night as well, but the other settings are not updated automatically. 
    • If you have the issue with "Save and Configure" where your phone displays 'peer-to-peer', then try changing a value in the Audio section and then hit Save and Configure again, this should reconfigure your phone.
    • This modification should prevent any issues caused by the automatic nightly updates of configuration files.
    • Making this template modification will be something that you should undo once we release a firmware update to fix the issue.

IPitomy HD Phone Firmware Release Notes - Packages 1.8.29 11/19/2012

  • Bug Fixes
    • Fixed Issue where Personal Phonebook was deleted on Reboot.
    • Fixed issue with Caller ID Name being lost after call was answered and 2nd call came in on some phone models
    • Reject option should now properly show on all incoming calls
    • Fixed issue where CID was not always displayed on 2nd incoming call
    • Improvied integrity checking of auto-update process

Note do not be alarmed if your phone upgrades twice. For V1 phones there is an intermediate upgrade that provides additional integrity checking on firmware upgrades that is installed first.

IPitomy HD Phone Firmware Release Notes Package 1.8-21 9/10/2012 

This update fixes a minor problem that cause 220's to not automatically upgrade their firmware.  The last release did not have any major fixes for IP220s so this should not have a major impact.  If you want to upgrade your IP220s immediately, click Check Now under Automated Firmware updates on the PBXSetup->Phone Global.


IPitomy HD Phone Firmware Release Notes Package 1.8-19 9/06/2012 

This updates software for IP210, IP410, IP320, IP330, and IP620 to 2.2.8.3-3648. IP220 and IP320v2 are updated to 2.2.7.9-2018

Bug Fixes all phones

1. Resolved issue with transferring to voicemail failing in rare cases.
2. In some cases a call ringing the phone could be transferred when pressing a BLF,

this has been resolved

Applicable Hardware

IP220, IP320v2, IP620, IP320, IP330, IP210, IP410

IPitomy HD Phone Firmware Release Notes Package 1.8-15 7/05/2012 

This updates software for IP210, IP410, IP320, IP330, and IP620 to 2.2.7.4-3503. IP220 and IP320v2 are updated to 2.2.7.7-1856

Note 1.8-15 corrects error in 1.8-14 and properly includes 2.2.7.4 for non-v2 phones.

Bug Fixes (For IP220 and IP320v2)

  1. Fixed issue with sending DTMF tones during early media. Now functions correctly on all phones.
  2. Fixed issue with call transfers from Ring Group - if attended transfer was hung up before connecting (i.e. to perform a Blind transfer without pressing Blind key) then the call could fail to connect to voicemail if it went unanswered. This issue effected only Applicable Hardware listed below.
  3. Fixed date display on IP320v2. Month and Day were reversed.
  4. IP220v2 Incoming call display is now correctly formatted.
  5. Resolved issue with QoS parameters - configuration files are now backwards compatible with this parameter.

Bug Fixes ( IP210, IP410, IP320, IP330, and IP620 to 2.2.7.4-3503) 1. Resolved issue where dial tone could be played continuously on a phone due to a

race condition during call collisions.

Applicable Hardware

IP220, IP320v2, IP620, IP320, IP330, IP210, IP410

IPitomy HD Phone Firmware Release Notes Package 1.8-14 6/22/2012 

This updates software for IP210, IP410, IP320, IP330, and IP620 to 2.2.7.4-3503. IP220 and IP320v2 are updated to 2.2.7.7-1856

Bug Fixes (For IP220 and IP320v2)

  1. Fixed issue with sending DTMF tones during early media. Now functions correctly on all phones.
  2. Fixed issue with call transfers from Ring Group - if attended transfer was hung up before connecting (i.e. to perform a Blind transfer without pressing Blind key) then the call could fail to connect to voicemail if it went unanswered. This issue effected only Applicable Hardware listed below.
  3. Fixed date display on IP320v2. Month and Day were reversed.
  4. IP220v2 Incoming call display is now correctly formatted.
  5. Resolved issue with QoS parameters - configuration files are now backwards compatible with this parameter.

Bug Fixes ( IP210, IP410, IP320, IP330, and IP620 to 2.2.7.4-3503) 1. Resolved issue where dial tone could be played continuously on a phone due to a

race condition during call collisions.

Applicable Hardware

IP220, IP320v2, IP620, IP320, IP330, IP210, IP410

IPitomy HD Phone Firmware Release Notes v 2.2.7.6 6/19/2012 

Bug Fixes

  1. Fixed issue with sending DTMF tones during early media. Now functions correctly on all phones.
  2. Fixed issue with call transfers from Ring Group - if attended transfer was hung up before connecting (i.e. to perform a Blind transfer without pressing Blind key) then the call could fail to connect to voicemail if it went unanswered. This issue effected only Applicable Hardware listed below.
  3. Fixed date display on IP320v2. Month and Day were reversed.
  4. IP220v2 Incoming call display is now correctly formatted.
  5. Resolved issue with QoS parameters - configuration files are now backwards compatible with this parameter.

Applicable Hardware

IP220, IP320v2

IPitomy HD Phone Firmware Release Notes v 2.2.7.5 6/5/2012 

Bug Fixes

  1. Issue where dialing slowly while receiving an incoming call could cause phone to reset is now resolved
  2. Issue with firmware file corruption during update is resolved. Once a phone is running this software, if a phone is unplugged or interrupted while updating it’s firmware, it will attempt to re-download the firmware on reboot. Note that the server holding the firmware file (PBX ) needs to be accessible to the phone. If the phone fails to update it defaults back to 192.168.0.200 and can be recovered through telnet. However, rebooting the phone will cause the phone to attempt to download the firmware from it’s last known good location again.
  3. Fixed issue with being unable to retrieve call on hold if other lines are ringing in. Now pressing the line key for call on hold, retrieves the call. Other incoming calls will continue to ring.
  4. Various other minor fixes.

Features Added

1. Missed Calls setting. This allows user to disable displaying the missed calls. When the phone is called and does not answer. This is useful for ring groups. Note this setting is not on the PBX but you can Edit the phone configuration template and add the following attribute to the call node: MisscallDisEnable="0" or MisscallDisEnable="1". 0 hides missed calls, 1 displays missed calls.

IPitomy HD Phone Firmware Release Notes v 2.2.7.2 4/25/2012 

Bug Fixes

  1. Issue where dialing slowly while receiving an incoming call could cause phone to reset is now resolved
  2. Issue with firmware file corruption during update is resolved. Once a phone is running this software, if a phone is unplugged or interrupted while updating it’s firmware, it will attempt to re-download the firmware on reboot. Note that the server holding the firmware file (PBX ) needs to be accessible to the phone. If the phone fails to update it defaults back to 192.168.0.200 and can be recovered through telnet. However, rebooting the phone will cause the phone to attempt to download the firmware from it’s last known good location again.
  3. Fixed issue with being unable to retrieve call on hold if other lines are ringing in. Now pressing the line key for call on hold, retrieves the call. Other incoming calls will continue to ring.
  4. CID display on IP620 fixed. Previously a ‘:’ in the cid name could cause name to not display.
  5. Various other minor fixes.

Features Added

1. Missed Calls setting. This allows user to disable displaying the missed calls. When the phone is called and does not answer. This is useful for ring groups. Note this setting is not on the PBX but you can Edit the phone configuration template and add the following attribute to the call node: MisscallDisEnable="0" or MisscallDisEnable="1". 0 hides missed calls, 1 displays missed calls.

Applicable Hardware

IP210, IP320, IP330, IP410, IP620

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