Recording in a Conference Bridge

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Since * is a special key in a Conference bridge, you cannot record a call by dialing *# from within the Conference. Here are two methods that can be used to accommodate an end users desire to record their Conference bridge calls.

  • Call Manager/QManager
    • Using the record feature in Q/Call Manager is a quick and easy way to record a call you are on in the Conference Bridge as it uses a different means to record.
  • Creating a Three-Way Call to another phone
    • Start by making a call from your Conference phone to another phone in the office. Once answered, start a 3-Way Call from the Conference phone into the Conference Bridge. Once all parties are connected, go to that 'other phone' and dial *#. This will result in the entire Conference call being recorded.
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