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<center>[[Image:Logo_on_white_background_(small).gif]]</center>
__NOTITLE__ {{IP_PBX_Manual|sortkey=Table of Contents}}
 
<center>
<center>''' [mailto:support@ipitomy.com support@ipitomy.com] | 941.306.2200 (Opt 2 for Support)'''</center>
'''IPitomy IP PBX Administrator Guide'''
 
</center><center>All materials in this documentation are proprietary and considered confidential to IPitomy Communications, LLC and may not be disclosed without the express written permission of IPitomy Communications, LLC. © 2012 IPitomy Communications, LLC All rights reserved.</center><center>'''IPitomy Communications, LLC'''</center><center>Phone: 941.306.2200</center><center>Email: [mailto:info@ipitomy.com info@ipitomy.com]</center><center>[http://www.ipitomy.com/ www.ipitomy.com]</center><center>Corporate Offices:
<center>________________________________________________________________</center>
2837 Cattleman RD
 
 
<center>'''IPitomy IP PBX Administrator Guide'''</center>
 
<center>'''Version v4.2.1'''</center>
 
 
<center>All materials in this documentation are proprietary and considered confidential to IPitomy Communications, LLC and may not be disclosed without the express written permission of Ipitomy Communications, LLC. © 2010 Ipitomy Communications, LLC All rights reserved.</center>
 
 
<center>'''IPitomy Communications, LLC'''</center>
 
<center>Phone: 941.306.2200</center>
 
<center>Email: [mailto:info@ipitomy.com info@ipitomy.com]</center>
 
<center>[http://www.ipitomy.com/ www.ipitomy.com]</center>
 
 
<center>Corporate Offices:</center>
 
<center>1940 Northgate Blvd.</center>
 
<center>Suite B-1</center>
 
<center>Sarasota, FL 34234</center>
 
 
{| style="border-spacing:0;"
| colspan="3"  style="background-color:#4f81bd;border-top:0.0139in solid #000000;border-bottom:none;border-left:0.0139in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| <center>'''Release History'''</center>
|-
| style="background-color:#f2f2f2;border-top:0.0069in solid #000000;border-bottom:none;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| <center>'''Date'''</center>
| style="background-color:#f2f2f2;border-top:0.0069in solid #000000;border-bottom:none;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| <center>'''Software Version, Document Release #'''</center>
| style="background-color:#f2f2f2;border-top:0.0069in solid #000000;border-bottom:none;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| <center>'''Description'''</center>
 
|-
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| June 01, 2010
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Draft Rev. 1
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| New release of documentation to include product upgrade Version v3.1-2458.
 
|-
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| June 11, 2010
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| DraftRev 2
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Incorporated new features and still updating to match current version v3.1.2458.
 
|-
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| June 25, 2010
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| DraftFinal Version
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Draft submitted for technical review.
 
|-
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| June 28, 2010
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| DraftFinal Version
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Updated document to include information for ACD table.
 
Update document for general formatting and style consistency.
 
|-
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| July 2, 2010
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| DraftFinal Version
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Updated to include new fields for CID, Cascading Messages from 3.1.2595 release notes.


Sarasota, FL, 34232
</center>
{| align="center" border="0" cellpadding="1" cellspacing="1"
|-
|-
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| September 23, 2010
|  
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| 3.1-2598
= '''Table of Contents'''<br/> =
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Fully updated to reflect the PBX up to v3.1-2598


|-
*[[IPPBX IMM Intro|'''IPitomy's IP PBX (Intro)''']]
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Oct 4, 1020
**[[IPPBX IMM Getting Started|'''Getting Started''']]
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| 3.2.2
**[[IPPBX IMM DataNetworkConfig|'''Data Network Configuration''']]
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Updated manual to reflect v3.2.2
*[[IPPBX IMM SystemAdmin|'''System Administration Intro''']]
 
*[[IPPBX IMM AdminSystemNetworking|'''System Networking''']]
|-
*[[IP_PBX_Manual_System_Networking#UI_Users_.26_Groups|'''UI Users & Admin Groups''']]
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| February 9, 2011
*[[IPPBX IMM AdminProviders|'''Providers''']]
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| 4.0.1
*[[IPPBX IMM SystemAdminDestinationsIntro|'''Destinations Intro''']]
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Updated manual to reflect v4.0.1, v3.4.1 and v3.4.2
**[[IP PBX Manual Extensions|Extensions]]
 
***[[IPPBX IMM SystemAdminDestinationsExtAddDel|Add Del]]
|-
***[[IPPBX IMM SystemAdminDestinationsExtProvAutoDiscovery|Auto Discovery]]
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| July 1, 2011
***[[IPPBX IMM SystemAdminDestinationsExtEditPhoneSettings|Phone Configuration settings]]
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| 4.2.1
**[[IPPBX IMM SystemAdminDestinationsGroups|Groups]]
| style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;"| Updated manual to reflect addition of Phoenix HD phones.
**[[IPPBX IMM SystemAdminDestinationsMenus|Menus]]
**[[IPPBX IMM SystemAdminDestinationsConferences|Conference]]
**[[IPPBX IMM SystemAdminDestinationsVM|Voice Mail]]
**[[IPPBX IMM SystemAdminDestinationsSchedules|Schedule]]
**[[IPPBX IMM SystemAdminDestinationsBranchOffices|Branch Offices]]
**[[IPPBX IMM Scheduled Calls|Scheduled Calls]]
*Applications
**[[Call Recording]]
**[[Alerts]]
**[[Room Management System]]
*[[IPPBX IMM SystemAdminCallRouting|'''Call Routing''']]
*'''PBXSetup'''
**[[IPPBX_IMM_SystemAdminDestinationsGroups#Add_Automatic_Call_Distribution_.28ACD.29_Agents|Agents]]
**[[IPPBX IMM SystemAdminPBXSetupGeneralM|General]]
**[[IPPBX IMM SystemAdminPBXSetupDatabase|Database]]
**[[IPPBX IMM SystemAdminPBXSetupVM|Voicemail]]
**[[IPPBX IMM SystemAdminPBXSetupSIPSetup|SIP Setup (Global)]]
**[[IPPBX IMM SystemAdminPBXSetupPhone Global|Phone Global]]
**[[Mobile]]
**[[Chat]]
**[[IPPBX IMM SystemAdminPBXSetupPrompts|Prompts]]
**[[IPPBX IMM SystemAdminPBXSetupMOH|Music On Hold]]
**[[IPPBX IMM SystemAdminPBXSetupFeatureCodes|Feature Codes]]
**[[Screen Pop URL]]
**[[IPPBX IMM SystemAdminPBXSetupServices|Services]]
**[[IPPBX IMM SystemAdminReporting|Reporting]]
**[[IPPBX IMM SystemAdminReporting|Reports]]
**[[IPPBX IMM SystemAdminDiagnostics|Diagnostics]]
**[[IPPBX IMM SystemAdminMonitoring|Monitoring]]
**[[Queue Monitoring]]
*Web Applications
**[[Smart Personal Console]]
*Desktop Applications
**[[Desktop Call Manager|Desktop Call Manager]]
**[[Q_Manager|Queue Manager]]
*Diagnostics
**[[Network]]
**[[Packet Capture]]
*Appendicies
**[[IPPBX IMM SystemAdminAppendix1KeyTypesCodes|Appendix 1 Key Types, Codes]]
**[[HD Phones|Appendix 2 HD Phones]]
**[[IPPBX IMM SystemAdminAppendix3SoftPhones|Appendix 3 Soft Phones]]
**[[IPPBX IMM SystemAdminAppendix4IPAddresses|Appendix 4 IP Addresses]]
**[[IPPBX IMM SystemAdminAppendix5DHCPSettings|Appendix 5 DHCP Settings]]
**[[IPPBX IMM SystemAdminAppendix6RouterConfiguration|Appendix 6 Router Configuration]]
**[[IPPBX IMM SystemAdminAppendix7NetworkConsole|Appendix 7 Network Console]]
**[[IPPBX IMM SystemAdminAppendix8SoftwareUpgrade|Appendix 8 Software Upgrade]]
**[[IPPBX IMM SystemAdminAppendix9AastraPhones|Appendix 9 Aastra Phones]]
**[[IPPBX IMM SystemAdminAppendix10TroubleShooting|Appendix 10 Troubleshooting]]
*[[IPPBX IMM Glossary|Glossary]]


|}
|}
<center>
{| class="wikitable"
|-
! Table of Contents
|-
| [[IPPBX_IMM_Intro|'''IPitomy's IP PBX (Intro)''']]
|-
| [[IPPBX_IMM_Getting_Started|'''Getting Started''']]
|-
| [[IPPBX_IMM_DataNetworkConfig|'''Data Network Configuration''']]
|-
| [[IPPBX_IMM_SystemAdmin|'''System Administration Intro''']]
|-
| [[IPPBX_IMM_AdminSystemNetworking|'''System Networking''']]
|-
| [[IPPBX_IMM_AdminProviders|'''Providers''']]
|-
| [[IPPBX_IMM_SystemAdminDestinationsIntro|'''Destinations Intro''']]
|-
| [[IPPBX_IMM_SystemAdminDestinationsExtAddDel|Extensions - Add Del]]
|-
| [[IPPBX_IMM_SystemAdminDestinationsExtProvAutoDiscovery|Extensions - Auto Discovery]]
|-
| [[IPPBX_IMM_SystemAdminDestinationsExtEditPhoneSettings|Extensions - Phones settings]]
|-
| [[IPPBX_IMM_SystemAdminDestinationsGroups|Groups]]
|-
| [[IPPBX_IMM_SystemAdminDestinationsMenus|Menus]]
|-
| [[IPPBX_IMM_SystemAdminDestinationsConferences|Conference]]
|-
| [[IPPBX_IMM_SystemAdminDestinationsVM|Voice Mail]]
|-
| [[IPPBX_IMM_SystemAdminDestinationsSchedules|Schedule]]
|-
| [[IPPBX_IMM_SystemAdminDestinationsBranchOffices|Branch Offices]]
|-
| Scheduled Calls-Under Construction
|-
| [[IPPBX_IMM_SystemAdminCallRouting|'''Call Routing (In Out Class of Service)''']]
|-
| See: Groups - Agents [[IPPBX_IMM_SystemAdminDestinationsGroups|'''PBX Setup''' Agents]]
|-
| [[IPPBX_IMM_SystemAdminPBXSetupGeneralM|General]]
|-
| [[IPPBX_IMM_SystemAdminPBXSetupDatabase|Database]]
|-
| [[IPPBX_IMM_SystemAdminPBXSetupVM|Voicemail]]
|-
| [[IPPBX_IMM_SystemAdminPBXSetupSIPSetup|SIP Setup (Global)]]
|-
| [[IPPBX_IMM_SystemAdminPBXSetupPhone Global|Phone Global]]
|-
| Mobile - Under Construction
|-
| Chat - Under Construction
|-
| [[IPPBX_IMM_SystemAdminPBXSetupPrompts|Prompts]]
|-
| [[IPPBX_IMM_SystemAdminPBXSetupMOH|Music On Hold]]
|-
| [[IPPBX_IMM_SystemAdminPBXSetupFeatureCodes|Feature Codes]]
|-
| [[IPPBX_IMM_SystemAdminPBXSetupServices|Services]]
|-
| [[IPPBX_IMM_SystemAdminReporting|'''Reporting''' Reports]]
|-
| [[IPPBX_IMM_SystemAdminDiagnostics|Diagnostics]]
|-
| [[IPPBX_IMM_SystemAdminMonitoring|Monitoring]]
|-
| Queue Monitoring - Under Construction
|-
| '''Diagnostics - Network''' - Under Construction
|-
| '''Diagnostics - Packet Capture''' - Under Construction
|-
| [[IPPBX_IMM_SystemAdminAppendix1KeyTypesCodes|Appendix 1 Key Types, Codes]]
|-
| [[IPPBX_IMM_SystemAdminAppendix2IPTelephones|Appendix 2 IP Telephones]]
|-
| [[IPPBX_IMM_SystemAdminAppendix3SoftPhones|Appendix 3 Soft Phones]]
|-
| [[IPPBX_IMM_SystemAdminAppendix4IPAddresses|Appendix 4 IP Addresses]]
|-
| [[IPPBX_IMM_SystemAdminAppendix5DHCPSettings|Appendix 5 DHCP Settings]]
|-
| [[IPPBX_IMM_SystemAdminAppendix6RouterConfiguration|Appendix 6 Router Configuration]]
|-
| [[IPPBX_IMM_SystemAdminAppendix7NetworkConsole|Appendix 7 Network Console]]
|-
| [[IPPBX_IMM_SystemAdminAppendix8SoftwareUpgrade|Appendix 8 Software Upgrade]]
|-
| [[IPPBX_IMM_SystemAdminAppendix9AastraPhones|Appendix 9 Aastra Phones]]
|-
| [[IPPBX_IMM_SystemAdminAppendix10TroubleShooting|Appendix 10 Troubleshooting]]
|-
| [[IPPBX_IMM_Glossary|Glossary]]
|}
</center>

Latest revision as of 13:24, 6 September 2022



support@ipitomy.com | 941.306.2200 (Opt 2 for Support)
You are viewing the IPitomy IP PBX Manual, Table of Contents.


IPitomy IP PBX Administrator Guide

All materials in this documentation are proprietary and considered confidential to IPitomy Communications, LLC and may not be disclosed without the express written permission of IPitomy Communications, LLC. © 2012 IPitomy Communications, LLC All rights reserved.
IPitomy Communications, LLC
Phone: 941.306.2200
Email: info@ipitomy.com
www.ipitomy.com
Corporate Offices:

2837 Cattleman RD

Sarasota, FL, 34232

Table of Contents

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