Generic SIP Phone Configuration

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This page is intended to be an overview of the strategy for getting an unknown SIP client to interact with an IPitomy PBX.


In order to configure any SIP phone to work with an IPitomy PBX you will need to know 3 things:

  1. Extension Number
  2. SIP Password
  3. The IP Address of the PBX

The SIP password can be located if you Navigate to the SIP section under 'Advanced' on the Edit Extension page.

The IP address of the PBX will depend on where the phone will be accessing the PBX from.

  1. LAN:  use the LAN local IP address of the PBX
  2. WAN:  use the Public IP address of the PBX

Now that you have these 3 pieces of information, you have virtually everything you need to configure any SIP IP Phone.  In the device, you will want to set these values into some fields in the configuration interface.

  • User is typically the name for the field that you put the extension number in.  In some devices you might write the user out as <extension>@<ip address>.  There may be another field called 'Authorization Name' or 'Auth Name'.  You should set this to the extension number as well. 
  • The Password is generally called 'password' or 'secret'.
  • The PBX IP address might need to be entered in several fields.  The fields for this are typically called things like:  'host', 'proxy', 'outbound proxy', or 'domain'.
  • If there is an option for registering, you should probably check yes.
  • Note that our system uses SIP over UDP and TCP is currently not supported, so you may need to specify this as well.