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− | <center>[[File:Logo on white background (small).gif]]</center><center>'''[mailto:support@ipitomy.com support@ipitomy.com] | 941.306.2200 (Opt 2 for Support)'''</center><center>________________________________________________________________</center><center>'''IPitomy IP PBX Administrator Guide'''</center><center>'''Version v4.2.1'''</center><center>All materials in this documentation are proprietary and considered confidential to IPitomy Communications, LLC and may not be disclosed without the express written permission of Ipitomy Communications, LLC. © 2010 Ipitomy Communications, LLC All rights reserved.</center><center>'''IPitomy Communications, LLC'''</center><center>Phone: 941.306.2200</center><center>Email: [mailto:info@ipitomy.com info@ipitomy.com]</center><center>[http://www.ipitomy.com/ www.ipitomy.com]</center><center>Corporate Offices:</center><center>1940 Northgate Blvd.</center><center>Suite B-1</center><center>Sarasota, FL 34234</center> | + | <center>[[File:Logo on white background (small).gif]]</center><center>'''[mailto:support@ipitomy.com support@ipitomy.com] | 941.306.2200 (Opt 2 for Support)'''</center><center>________________________________________________________________</center><center>'''IPitomy IP PBX Administrator Guide'''</center><center>'''Version v4.2.1'''</center><center>All materials in this documentation are proprietary and considered confidential to IPitomy Communications, LLC and may not be disclosed without the express written permission of Ipitomy Communications, LLC. © 2010 Ipitomy Communications, LLC All rights reserved.</center><center>'''IPitomy Communications, LLC'''</center><center>Phone: 941.306.2200</center><center>Email: [mailto:info@ipitomy.com info@ipitomy.com]</center><center>[http://www.ipitomy.com/ www.ipitomy.com]</center><center>Corporate Offices:</center><center>1940 Northgate Blvd.</center><center>Suite B-1</center><center> |
− | | + | Sarasota, FL 34234 |
− | | + | </center> |
− | {| style="border-spacing:0;" | + | {| align="center" border="0" cellpadding="1" cellspacing="1" |
| |- | | |- |
− | | colspan="3" style="background-color:#4f81bd;border-top:0.0139in solid #000000;border-bottom:none;border-left:0.0139in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | <center>'''Release History'''</center> | + | | |
− | |-
| + | = '''Table of Contents'''<br/> = |
− | | style="background-color:#f2f2f2;border-top:0.0069in solid #000000;border-bottom:none;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | <center>'''Date'''</center>
| + | |
− | | style="background-color:#f2f2f2;border-top:0.0069in solid #000000;border-bottom:none;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | <center>'''Software Version, Document Release #'''</center>
| + | |
− | | style="background-color:#f2f2f2;border-top:0.0069in solid #000000;border-bottom:none;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | <center>'''Description'''</center>
| + | |
− | |-
| + | |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | June 01, 2010
| + | |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | Draft Rev. 1
| + | |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | New release of documentation to include product upgrade Version v3.1-2458.
| + | |
− | |-
| + | |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | June 11, 2010
| + | |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | DraftRev 2
| + | |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | Incorporated new features and still updating to match current version v3.1.2458.
| + | |
− | |-
| + | |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | June 25, 2010
| + | |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | DraftFinal Version
| + | |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | Draft submitted for technical review.
| + | |
− | |-
| + | |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | June 28, 2010
| + | |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | DraftFinal Version
| + | |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | Updated document to include information for ACD table.
| + | |
− | Update document for general formatting and style consistency.
| + | |
| | | |
− | |- | + | *[[IPPBX IMM Intro|'''IPitomy's IP PBX (Intro)''']] |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | July 2, 2010 | + | **[[IPPBX IMM Getting Started|'''Getting Started''']] |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | DraftFinal Version | + | **[[IPPBX IMM DataNetworkConfig|'''Data Network Configuration''']] |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | Updated to include new fields for CID, Cascading Messages from 3.1.2595 release notes. | + | *[[IPPBX IMM SystemAdmin|'''System Administration Intro''']] |
− | |- | + | *[[IPPBX IMM AdminSystemNetworking|'''System Networking''']] |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | September 23, 2010 | + | *[[IPPBX IMM AdminProviders|'''Providers''']] |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | 3.1-2598 | + | *[[IPPBX IMM SystemAdminDestinationsIntro|'''Destinations Intro''']] |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | Fully updated to reflect the PBX up to v3.1-2598 | + | **[[IPPBX IMM SystemAdminDestinationsExtAddDel|Extensions - Add Del]] |
− | |- | + | **[[IPPBX IMM SystemAdminDestinationsExtProvAutoDiscovery|Extensions - Auto Discovery]] |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | Oct 4, 1020 | + | **[[IPPBX IMM SystemAdminDestinationsExtEditPhoneSettings|Extensions - Phones settings]] |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | 3.2.2 | + | **[[IPPBX IMM SystemAdminDestinationsGroups|Groups]] |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | Updated manual to reflect v3.2.2 | + | **[[IPPBX IMM SystemAdminDestinationsMenus|Menus]] |
− | |- | + | **[[IPPBX IMM SystemAdminDestinationsConferences|Conference]] |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | February 9, 2011 | + | **[[IPPBX IMM SystemAdminDestinationsVM|Voice Mail]] |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | 4.0.1 | + | **[[IPPBX IMM SystemAdminDestinationsSchedules|Schedule]] |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | Updated manual to reflect v4.0.1, v3.4.1 and v3.4.2 | + | **[[IPPBX IMM SystemAdminDestinationsBranchOffices|Branch Offices]] |
− | |- | + | **Scheduled Calls |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0139in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | July 1, 2011 | + | *[[IPPBX IMM SystemAdminCallRouting|'''Call Routing''']] |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:none;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | 4.2.1 | + | *'''PBXSetup''' |
− | | style="border-top:0.0139in solid #000000;border-bottom:0.0139in solid #000000;border-left:0.0069in solid #000000;border-right:0.0139in solid #000000;padding-top:0in;padding-bottom:0in;padding-left:0.075in;padding-right:0.075in;" | Updated manual to reflect addition of Phoenix HD phones. | + | **[[IPPBX IMM SystemAdminDestinationsGroups|Agents]] |
− | |} | + | **[[IPPBX IMM SystemAdminPBXSetupGeneralM|General]] |
| + | **[[IPPBX IMM SystemAdminPBXSetupDatabase|Database]] |
| + | **[[IPPBX IMM SystemAdminPBXSetupVM|Voicemail]] |
| + | **[[IPPBX IMM SystemAdminPBXSetupSIPSetup|SIP Setup (Global)]] |
| + | **[[IPPBX IMM SystemAdminPBXSetupPhone Global|Phone Global]] |
| + | **[[IPPBX IMM SystemAdminPBXSetupPrompts|Prompts]] |
| + | **[[IPPBX IMM SystemAdminPBXSetupMOH|Music On Hold]] |
| + | **[[IPPBX IMM SystemAdminPBXSetupFeatureCodes|Feature Codes]] |
| + | **[[IPPBX IMM SystemAdminPBXSetupServices|Services]] |
| + | **[[IPPBX IMM SystemAdminReporting|Reporting]] |
| + | **[[IPPBX IMM SystemAdminReporting|Reports]] |
| + | **[[IPPBX IMM SystemAdminDiagnostics|Diagnostics]] |
| + | **[[IPPBX IMM SystemAdminMonitoring|Monitoring]] |
| + | **Queue Monitoring |
| + | *Diagnostics |
| + | **Network |
| + | **Packet Capture |
| + | *Appendicies |
| + | **[[IPPBX IMM SystemAdminAppendix1KeyTypesCodes|Appendix 1 Key Types, Codes]] |
| + | **[[IPPBX IMM SystemAdminAppendix2IPTelephones|Appendix 2 IP Telephones]] |
| + | **[[IPPBX IMM SystemAdminAppendix3SoftPhones|Appendix 3 Soft Phones]] |
| + | **[[IPPBX IMM SystemAdminAppendix4IPAddresses|Appendix 4 IP Addresses]] |
| + | **[[IPPBX IMM SystemAdminAppendix5DHCPSettings|Appendix 5 DHCP Settings]] |
| + | **[[IPPBX IMM SystemAdminAppendix6RouterConfiguration|Appendix 6 Router Configuration]] |
| + | **[[IPPBX IMM SystemAdminAppendix7NetworkConsole|Appendix 7 Network Console]] |
| + | **[[IPPBX IMM SystemAdminAppendix8SoftwareUpgrade|Appendix 8 Software Upgrade]] |
| + | **[[IPPBX IMM SystemAdminAppendix9AastraPhones|Appendix 9 Aastra Phones]] |
| + | **[[IPPBX IMM SystemAdminAppendix10TroubleShooting|Appendix 10 Troubleshooting]] |
| + | *[[IPPBX IMM Glossary|Glossary]] |
| | | |
− |
| |
− | <center>
| |
− | {| class="wikitable"
| |
− | |-
| |
− | ! Table of Contents
| |
− | |-
| |
− | | [[IPPBX IMM Intro|'''IPitomy's IP PBX (Intro)''']]
| |
− | |-
| |
− | | [[IPPBX IMM Getting Started|'''Getting Started''']]
| |
− | |-
| |
− | | [[IPPBX IMM DataNetworkConfig|'''Data Network Configuration''']]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdmin|'''System Administration Intro''']]
| |
− | |-
| |
− | | [[IPPBX IMM AdminSystemNetworking|'''System Networking''']]
| |
− | |-
| |
− | | [[IPPBX IMM AdminProviders|'''Providers''']]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminDestinationsIntro|'''Destinations Intro''']]
| |
− | |-
| |
− | | style="text-align: right;" | [[IPPBX IMM SystemAdminDestinationsExtAddDel|Extensions - Add Del]]
| |
− | |-
| |
− | | style="text-align: right;" | [[IPPBX IMM SystemAdminDestinationsExtProvAutoDiscovery|Extensions - Auto Discovery]]
| |
− | |-
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− | | style="text-align: right;" | [[IPPBX IMM SystemAdminDestinationsExtEditPhoneSettings|Extensions - Phones settings]]
| |
− | |-
| |
− | | style="text-align: right;" | [[IPPBX IMM SystemAdminDestinationsGroups|Groups]]
| |
− | |-
| |
− | | style="text-align: right;" | [[IPPBX IMM SystemAdminDestinationsMenus|Menus]]
| |
− | |-
| |
− | | style="text-align: right;" | [[IPPBX IMM SystemAdminDestinationsConferences|Conference]]
| |
− | |-
| |
− | | style="text-align: right;" | [[IPPBX IMM SystemAdminDestinationsVM|Voice Mail]]
| |
− | |-
| |
− | | style="text-align: right;" | [[IPPBX IMM SystemAdminDestinationsSchedules|Schedule]]
| |
− | |-
| |
− | | style="text-align: right;" | [[IPPBX IMM SystemAdminDestinationsBranchOffices|Branch Offices]]
| |
− | |-
| |
− | | style="text-align: right;" | Scheduled Calls-Under Construction
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminCallRouting|'''Call Routing (In Out Class of Service)''']]
| |
− | |-
| |
− | | See: Groups - Agents [[IPPBX IMM SystemAdminDestinationsGroups|'''PBX Setup''' Agents]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminPBXSetupGeneralM|General]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminPBXSetupDatabase|Database]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminPBXSetupVM|Voicemail]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminPBXSetupSIPSetup|SIP Setup (Global)]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminPBXSetupPhone Global|Phone Global]]
| |
− | |-
| |
− | | Mobile - Under Construction
| |
− | |-
| |
− | | Chat - Under Construction
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminPBXSetupPrompts|Prompts]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminPBXSetupMOH|Music On Hold]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminPBXSetupFeatureCodes|Feature Codes]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminPBXSetupServices|Services]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminReporting|'''Reporting''' Reports]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminDiagnostics|Diagnostics]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminMonitoring|Monitoring]]
| |
− | |-
| |
− | | Queue Monitoring - Under Construction
| |
− | |-
| |
− | | '''Diagnostics - Network''' - Under Construction
| |
− | |-
| |
− | | '''Diagnostics - Packet Capture''' - Under Construction
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminAppendix1KeyTypesCodes|Appendix 1 Key Types, Codes]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminAppendix2IPTelephones|Appendix 2 IP Telephones]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminAppendix3SoftPhones|Appendix 3 Soft Phones]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminAppendix4IPAddresses|Appendix 4 IP Addresses]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminAppendix5DHCPSettings|Appendix 5 DHCP Settings]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminAppendix6RouterConfiguration|Appendix 6 Router Configuration]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminAppendix7NetworkConsole|Appendix 7 Network Console]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminAppendix8SoftwareUpgrade|Appendix 8 Software Upgrade]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminAppendix9AastraPhones|Appendix 9 Aastra Phones]]
| |
− | |-
| |
− | | [[IPPBX IMM SystemAdminAppendix10TroubleShooting|Appendix 10 Troubleshooting]]
| |
− | |-
| |
− | | [[IPPBX IMM Glossary|Glossary]]
| |
| |} | | |} |
− | </center>
| |